--- title: Netgate pfSense Reviews meta_title: 'Netgate pfSense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 326 reviews by the users' company size, role or industry to find out how Netgate pfSense works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 326 scale: '5' date_modified: '2026-11-06' parent_category: name: Network Security url: https://www.g2.com/categories/network-security ---

Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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PM
Paul M.
Small-Business (50 or fewer emp.)
Originally submitted 10/5/2023
"pFsense - the understandable and highly capable firewall stack (for you)"
4.5/5
What do you like best about Netgate pfSense?

pfsense covers all of the core use-cases for my new and existing networks alike. Firewall, router, traffic classifier, DHCP server IPv4/6, OpenVPN server and client, Wireguard server and client, Certificate Management and Authority, User Manager, DMZ and multi-WAN (incl PPPoE), all with excellent logging incl Syslog to aid traffic analysis and debug. It's very easy to use (which is not true of all firewall software), and it's stunningly robust. Run it on a PC/SBC with multiple NICs or on a dedicated appliance for optimized footprint and power consumption. Support for HA, external packages (OpenVPN Client Export one of the most labour saving of them all), a thriving community and both free and paid support all make for a very predictable experience. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There is no one security platform that's perfect, they've all got nuances and application sweet-spots. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Satisfaction"
4/5
What do you like best about Netgate pfSense?

My general confidence in its high security level (on the condition that its configuration is error-free) Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

1. Sometimes I experience uncertainty in how to interpret and/or configure and understanding consequences of firewall configuration commands.

a. One example of my experience: I did create firewall commands for an OPT interface (on SG-1100, as well as on SG-2100), in order to set up Netgear WiFi Routers R6020 to the OPT Interface as their WAN. However, when I looked at Netgear router logs, there used to be an abundance of log entries indicating DOS Attack. Therefore, I assume that I didn't manage to secure the OPT interface against incoming traffic from the Internet.

b. Another example that I do not understand: Log entries in pfSense (System, General) containing text "now monitoring attacks", quite a lot of entries.

2. Use of PHP in pfSense which, to my knowledge, is not a completely reliable web language, and often is subject to security vulnerabilities. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for your vote of confidence and feedback! We appreciate it and are constantly working to improve our documentation and provide clearer guidance for our users.

Georgios T.
GT
Georgios T.
Remote Support Engineer
Small-Business (50 or fewer emp.)
"It is the best router/firewall one can have either at home/small office or even large corporations!"
5/5
What do you like best about Netgate pfSense?

It is simple, stable and versatile! Also their support is fast and reliable! Security is top-notch and it offers anything I would like to have in a router! Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The price if I may say so, I am a home user for my personal usage and the price is outta my league but I love the software and I will re-adjust my personal needs just to keep my subscription active <3 Review collected by and hosted on G2.com.

SA
Sener A.
Small-Business (50 or fewer emp.)
"Great product, great support"
5/5
What do you like best about Netgate pfSense?

As MSP, we rely on pfSense and Netgate in many scenarios. Of all the pfSense deployments we have, we are maybe 50-50 on the Netgate Hardware vs. our own physical/virtual appliances. It is just so versatile and we can deploy it easily in any occasion, on demand. Software and its capabilities is no doubt one of the biggest reasons we stick with it but Netgate's amazing support is definitely the reason we keep coming back. I don't think I had a ticket wait more than one hour for a response even for devices without valid support contracts. I also rarely need to exchange messages with the support more than twice per incident. I am truly amazed by their knowledge of the product(s) they are supporting. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Centralized management and high availability could get tricky at times. Review collected by and hosted on G2.com.

Ron M.
RM
Ron M.
Senior Producer
Small-Business (50 or fewer emp.)
"Netgate Stands By Their Products"
5/5
What do you like best about Netgate pfSense?

The best thing about pfSense is the support team. I am a small business and manage my own tech, and the willingness of the support team to communicate with and educate someone in my position is noteworthy. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I have not experienced any downside. It may seem overwhelming to a non-tech end user but that is my fault not the product. Review collected by and hosted on G2.com.

Prazin Bhakta S.
PS
Prazin Bhakta S.
Network Engineer
Mid-Market (51-1000 emp.)
"PfSense Virtualized .."
4.5/5
What do you like best about Netgate pfSense?

Ease of Use and implementation on any virtualized platform Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Need to reset whole routing daemon when ospf or bgp has peer issue. Review collected by and hosted on G2.com.

Jerry R.
JR
Jerry R.
Senior Partner
Small-Business (50 or fewer emp.)
Originally submitted 10/27/2022
"pfSense is THE solution for SMB and Small SaaS Providers"
5/5
What do you like best about Netgate pfSense?

pfSense is a free solution by the packet masters at Netgate. It has more features than any single system is likely to use and has professional Netgate support available. It is regularly updated and (after RTFM :) easy to use, assuming you have some understanding of network layers. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Documentation does not always keep up with upgrades. Review collected by and hosted on G2.com.

Patrick D.
PD
Patrick D.
President
Small-Business (50 or fewer emp.)
"Like pfSense software a lot"
5/5
What do you like best about Netgate pfSense?

I like its flexibility and, for me at least, logical layout. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

It can be a little complex, but that's the nature of networking. I moved away from using a Unifi USG because of its lack of flexibility, so a little complexity is the price one must pay. I prefer that over the more cookbook approach that Unifi takes. Review collected by and hosted on G2.com.

Qamar B.
QB
Qamar B.
IT Administrator
Small-Business (50 or fewer emp.)
"Robust hardware with state-of-the-art software"
5/5
What do you like best about Netgate pfSense?

Fast, reliable hardware with always up-to-date feature rich software. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

not widely promoted or available in my region (to be specific in Malaysia/South East Asia). Review collected by and hosted on G2.com.

LD
Ludovic D.
Small-Business (50 or fewer emp.)
"Great pleasure to work with Netgate"
5/5
What do you like best about Netgate pfSense?

We start with community products (pfSense virtual machine) and now with hardware products. With two products, even with free version, we have lot a features, easy support and great fiablilty. We has some issues but support come back quickly to us. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Some issues with update (hardware don't restart after update) or update was not detected by products... Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for sharing your positive experience with Netgate pfSense! We're glad to hear that you find our products feature-rich, reliable, and easy to support.

Questions about Netgate pfSense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention