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Netgate pfSense Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

User Insights

Average based on 326 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Netgate pfSense Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Netgate pfSense, and what problem is it built to solve?

Netgate pfSense is firewall and router software from a technology company focused on network security and performance. It is built to address businesses’ and organizations’ need for secure, reliable networking.

What company sizes and industries is Netgate pfSense the best fit for?

Netgate pfSense shows its strongest fit among small businesses, with mid-market organizations also well represented. Its use spans several industries, with reviewer presence clustering around technology and education-related fields.
  • Company size — Small business: The most represented segment, including teams using it for business networks and client deployments.
  • Company size — Mid-market: Also well represented, including organizations using it across sites and network environments.
  • Industry — Technology and networking: Information technology and services, computer and network security, computer software, and computer networking appear prominently.
  • Industry — Education: Education management, higher education, and primary/secondary education are also represented.

How long does it take to implement Netgate pfSense across a team?

Implementation time varies with the setup, but getting to go-live in under a day is the most common reported experience. Other implementations take longer, especially when the configuration is more involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also frequently reported
1–3 months Less common
3–6 months or over 12 months Occasionally reported

What customer support options does Netgate pfSense provide, and how do users find the overall support experience?

Support experiences are mixed: users describe knowledgeable, responsive help, while others find responses slow or the support process frustrating. The quality can depend on the issue and the support path involved; community resources and documentation are also part of how users find help.

What is the experience like for teams switching to Netgate pfSense from another tool?

Moving to Netgate pfSense from other firewall, router, and network-management products is often motivated by the need for more control and capability without the same licensing burden. Users describe gaining flexible configuration, broader features, and easier administration, though getting familiar with its approach can take some adjustment. Prior tools named include SonicWall, Cisco and Juniper products, Fortinet, and Ubiquiti systems.

What tools and platforms does Netgate pfSense integrate with, and how do these integrations help users get more value from the product?

Netgate pfSense offers 3 integrations. Users describe using integrations and connected services to extend network access and connect firewall management with other systems.
  • Cloud and developer tools: AWS Lambda
  • Firewall and security: Sophos Firewall
  • Networking and VPN: Tailscale
In practical use, these kinds of connections can complement network and VPN workflows, while reviewers also describe linking pfSense with identity services and cloud environments.

What features or capabilities could make Netgate pfSense even more useful?

Teams would benefit most from easier fleet management, more automation, and smoother administration for complex configurations. The recurring improvement requests include:
  • Centralized management: Manage and synchronize settings across multiple pfSense installations from one place.
  • API and automation support: Make deployments and routine configuration changes easier to automate.
  • Clearer administration and learning tools: Improve navigation, guidance, and explanations for settings and advanced features.
  • Smoother upgrades and recovery: Make updates more predictable and simplify backup, restore, and rollback workflows.

Is Netgate pfSense considered safe and secure for handling data?

Netgate pfSense is used to protect networks through firewall rules, segmentation, VPN access, and intrusion-detection or prevention tools. Users often value the control and visibility it provides, while also emphasizing that secure results depend on careful configuration; missing native multi-factor authentication for administrator access is a concern for some teams.

Netgate pfSense Reviews (326)

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Reviews

Netgate pfSense Reviews (326)

View 1 Video Reviews
4.7
326 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Is a good option for basic needs"
3.5/5
What do you like best about Netgate pfSense?

Is easy to manage using the web interface. Comes with good logic and helps to solve the basic needs for standard connections Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

Doesn't have options to interact comfortably using CLI or scripting Review collected by and hosted on G2.com.

Chris G.
CG
Chris G.
President
Small-Business (50 or fewer emp.)
Originally submitted 8/9/2023
"Fantastic when deployed in a virtualized environment"
4/5
What do you like best about Netgate pfSense?

pfSense is easy and fast to deploy on a variety of platforms, depending on the use case. As an enterprise service provider, we assist our customers with the deployment and hosting of systems in our cloud environment as well as on-prem datacenters. These are typically customers who for reasons of their own are not willing to trust a public cloud with their data. Having the ability to choose a hardware solution or virtualized installation of the pfSense software grants lots of freedom in design and deployment.

The web-based interface is intuitive and responsive. It's certainly competitive with other offerings.

We have engaged with support on a one-off as well as TAC subscription basis and find Netgate / pfSense support to be first rate. We appreciate having a trusted partner. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

pfSense update management can sometimes be a bit ungainly. We'd really appreciate the ability to enable automated updates, especially to patch security threats. Or perhaps even a notification that would be sent to the pfSense admin when a new update is available.

Oftentimes the only time a user realizes there is an update is when they log into the web interface, and many of our users can go weeks or months between log-ins. A push or email notification would be helpful in this regard.

Lower-end pfSense appliances from Netgate have shown themselves to be a bit flaky. They will lock up on updates, or sometimes lock up for no reason at all. When this happens, we've noted that even a reboot of the system doesn't bring it back online and it must be accessed via emulated serial console (over USB) in order to manually walk it through a startup sequence. This is extremely problematic at remote / unstaffed locations. Review collected by and hosted on G2.com.

Christian H.
CH
Christian H.
IT Management
Mid-Market (51-1000 emp.)
"Great open source firewall, good hardware"
4.5/5
What do you like best about Netgate pfSense?

I have been using pfSense for many years. First on my own hardware and later on netgates hardware. The System is easy enough to use but also gives you the ability to have fine tuned rules.

I think because the pfSense Firewall software is open source and has a very large community you have a higher chance to find solutions to edge cases than with other non-open source firewalls. Some solutions might feel a bit hacky but there's always a way to get the software to behave like you want Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I have had a few clients which have the 1000+$ Netgate 7100 hardware firewall which have had heat related problems (total freeze if the temperature exceeds a value that it was easily reaching in normal use).

After opening the case I realized the heat sinks were mounted in the wrong orientation (not with, but against airflow) which seemed to be a production error because later versions of this firewall had the fans on the side and the rotated orientation would make sense there but not with the version my customers had.

After fixing the orientation of the heat sinks I had no more overheating problems though. Thanks to the standard hardware it was easy enough to fix. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for your detailed feedback on your experience with pfSense. We're glad to hear that you find the system easy to use and appreciate the fine-tuned rules it offers. We apologize for the heat-related problems with the Netgate 7100 hardware firewall, and we appreciate your understanding and resolution of the issue. We value your continued support and feedback as we strive to improve our products and services.

KB
Kevin B.
Small-Business (50 or fewer emp.)
"pfSense is a no-nonsense part of our network security"
5/5
What do you like best about Netgate pfSense?

I can configure just about anything in pfSense. It is a much better value offering than other vendors, and due to its open source nature, I was even able to fix a bug in the ACME package that handles Let's Encrypt certificate renewing.

The interface is not extremely modern but it is very functional.

I also buy Netgate hardware for my devices, but this is not a requirement, which I love. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

There is controversy in the community about some of Netgate's historical practices around a competing project called OPNsense, so any time a question or problem is posted, a pack of seagulls descend on the post to say they use OPNsense instead. Great, thanks?

I do hope that Netgate continues to ignore the drama and make a great open source product I can depend on. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We're glad to hear that you find pfSense to be a valuable and versatile solution for your network security needs. We appreciate your feedback on the open source nature and the ability to customize the system to your requirements.

NO
Nicholas O.
ICT Consultant
Small-Business (50 or fewer emp.)
Originally submitted 10/31/2022
"Stable and Secure with feature rich plug-ins."
5/5
What do you like best about Netgate pfSense?

Switching from a rather locked down routing software to PFSense has been a great experience. Configuration of PFsense from the Setup Wizard to customizations such as the implementation of site-to-site VPNs, HAProxy, DNS and PFBlockerNG. The ability to also have a Configuration Backup and easily spin-up a virtual Router should the physical hardware fail is also a relief. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I haven't really experienced anything that I dislike all that much. I suppose, it would be nice to have a Dashboard that could auto-populate with features that would be of interest rather than having to determine yourself what you want to visualize. Though, I suppose that's the power of running your own Firewall - You can control what you do and don't want to see. Review collected by and hosted on G2.com.

Emmanuel G.
EG
Emmanuel G.
Ingénieur en cybersécurité
Small-Business (50 or fewer emp.)
"Great experience and great hardware"
5/5
What do you like best about Netgate pfSense?

The first upside of using pfSense is of course the ease of use, and the great interface. It may not be as complete as what Palo Alto offers for example but realistically, the price range is not the same. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I have to say, I don't really like the firewall logs, I think there is room for improvements like for example pagination on live monitoring. It would be awesome to see an application based firewall, even if it comes with a specific version of pfSense. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for sharing your positive experience with Netgate pfSense. We understand your feedback about the firewall logs and live monitoring, and we'll take that into account for future enhancements.

Michael P.
MP
Michael P.
Assistant Professor
Small-Business (50 or fewer emp.)
"Wide array of hardware with flexible software"
4/5
What do you like best about Netgate pfSense?

The pfSense software is widely-known and very flexible. There are considerable resources on the Internet, from books to videos. Good technical support from Netgate. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I'm used to configuring routers and firewalls for my advanced home network. pfSense had a learning curve for me. It would be nice if there were a more intuitive visual interface where it's more obvious that firewall rules and DHCP servers are based on interfaces, and aliases are definitions that go into the rules and such. Also, it should be much easier to analyze and reduce bufferbloat and other common connection nonidealities. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

We appreciate your positive feedback about the flexibility and resources available for pfSense software. We understand your concerns about the learning curve and user interface, and we are constantly working to improve the user experience.

Monty C.
MC
Monty C.
Small-Business (50 or fewer emp.)
"The perfect Prosumer router"
5/5
What do you like best about Netgate pfSense?

My Netgate 6100 is fast, simple, and secure. It also has enough oomph to run any reasonable combination of a reverse proxy, an IPS, ad blockers, and has a pleasantly functional web UI. And it never breaks a sweat.

I expect it to be a great router for ten solid years. Probably longer.

It's the best investment you can make for solid home internet. Buy simple WAPs and update them every so often. Keep your router the same. It's perfect. Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

The pfSense documentation could be a little better. Review collected by and hosted on G2.com.

Response from Esther Cheng of Netgate pfSense

Thank you for sharing your positive experience with the Netgate 6100! We're glad to hear that it's performing well and meeting your needs for a reliable home router. We understand the importance of clear documentation and will take your feedback into consideration for future improvements.

Sergey P.
SP
Sergey P.
Architect, Middleware
Small-Business (50 or fewer emp.)
"Great product with exceptional support"
5/5
What do you like best about Netgate pfSense?

- pfBlocker with advanced firewall features

- DNS resolver with Unbound

- advanced network segmentation (sorry, but we need something in addition for that)

- certificate management with LetsEncrypt and acme

- advanced HAproxy capabilities (we need secure access, right?)

- advanced IDP/IDS features, like suricata (although some argue about it usefulness, but better to try it first personally and then judge).

- squid. Everyone loves Squid.

- exceptional technical support Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

traffic balancing and automated failover.

It's not that I don't like it, but I wish the installation was a little easier, let's take UDM pro as an example. Review collected by and hosted on G2.com.

Cho Lin M.
CM
Cho Lin M.
Senior Network Engineer
Mid-Market (51-1000 emp.)
"I use pfSense as Firewall"
5/5
What do you like best about Netgate pfSense?

I like pfsense firewall. Because it is opensource and can get HA feature Review collected by and hosted on G2.com.

What do you dislike about Netgate pfSense?

I don't know pfsense advance feature. I want to use more Review collected by and hosted on G2.com.

Questions about Netgate pfSense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Carlos Vinicius L.
CL
Carlos Vinicius Lemos Meirelles
•
Last activity about 4 years ago

OpenVpn best report's?

GU
Guest User
•
Last activity about 3 years ago

What is pfSense used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

7%

Netgate pfSense Comparisons
Netgate pfSense Features
Multiple Concurrent Connections
Protocol Choices
Unlimited Bandwidth
Open Source Code
Policy Management
Logging and Reporting
Application Gateway
Load Balancing
Continuous Analysis
Intrusion Prevention