Nerdio Manager Features
Analysis (1)
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Threat Detection
Collects and curates data insight about the performance and health of a company's system.
Platform (3)
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Remote Access
Allows end users to remotely access to company's IT database.
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Activity Tracking
Track and document all activities across devices, networks, and other systems
Security (23)
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Endpoint Protection
Allows the IT team to oversee all possible endpoints in a single source of reference.
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Patch Management
Automates the updating of security measures on enterprise devices.
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Disaster Recovery
Provides cloud backup or disaster recovery solution to protect enterprise data and applications.
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Service Management
Utilizes data to proactively identify and prioritize IT issues.
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Workflow Management
Creates new or streamlines existing workflows to better handle IT support tickets and service.
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Task Management
Create, manage and track all task activities and progression
License Management
Track and organize the number of licenses available to the organization
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Incident Management
Manage and track all disruptions and incidents
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Two-Factor Authentication
Provides multi-factor security identification while connecting to VDI environments.
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Single Sign-On (SSO)
Lets users access VDI environments with one set of sign-in credentials.
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Encryption
Provides encryption while files are in transit and storage or files are being accessed through unsecured WiFi.
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Access Controls and Permissions
Allows to control user access to applications or any other hosted resource.
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Mobile Access
Access software remotely via mobile devices
Version Control
Track revisions and updates made to files and navigate between different versions
Application Access Control
Define levels of authorization for access to specific applications
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Customization (3)
Custom VMs
Allows users to create virtual machines to meet specific needs and optimize performance.
Console Configuration
Provides interface for building custom machines and analytics.
Operating Systems
Supports the necessary operating system and linux distributions for custom machines.
Infrastructure (5)
Network Management
Lets users provisionnetworks, deliver content, balance loads, and manage traffic.
Virtual Machines
Provides virtual networks and operating systems.
Security
Securesapplications, encrypt data, and manage identities.
Maintenance
Enables maintenance to existing virtual machines to improve functionality and security.
Scalability
Expands functionality while maintaining balanced loads. Serves growing demand without reducing functionality.
Management (12)
Cloud Migration
Allows transferring data and virtual machines during adoption and maintenance.
Storage Management
Provides management tools for data storage, database configuration, and scaling.
Analytics
Lets users analyze storage, performance, and connectivity.
Database Management
Supports for managing different types of databases and integration methods.
Logging
Captures information related to IP traffic and network usage.
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Admin Console
Provide a cloud admin console to manage virtual desktops, access, and security.
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Solution Integration
Integrate with a variety of aaS and non-aaS solutions.
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OS Compatibility
Be compatible with multiple operating systems.
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Pay by Usage
Services are offered under a pay-as-you-go or utilization-based purchase model.
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Usage Tracking
Track a business' IaaS usage statistics through dashboards, metrics, and reporting.
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Performance Tracking
Track a business' IaaS performance statistics through dashboards, metrics, and reporting.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Administration (3)
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Administration Console
Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
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Access Control
Allows administrators to set user access privileges to permit approved parties to access sensitive data.
Automation (4)
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Test Automation
Runs pre-scripted tests without requiring manual work.
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Intelligent Automation
Automates statistical analysis of data and identifies trends and opportunities to improve efficiency and recovery
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Release Automation
Automates releases of the application for access on desktop, web, or or mobile devices.
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Automated Provisioning
Automates IT systems provisioning to speed up infrastructure availability.
IT Management (3)
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Workflow Management
Creates new or streamlines existing workflows to increase efficiency and user experience.
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Infrastructure Management
Gives administrators control over hardware and software resource allocation
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IT Discovery
Unveils infrastructure and applications in use to help manage complex IT systems
Functionality (6)
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Desktop Virtualization
Deliver virtual desktop experience from a cloud environment.
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Hybrid Desktop Hosting
Extend cloud desktop hosting capabilities beyond cloud to on-premise if needed. (The admin console is still a cloud resource.)
GPU Virtualization
Utilization of GPUs to accelerate the rendering and processing of graphics/applications running on a virtual machine.
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Resource Auto-Scaling
Scales infrastructure resources automatically to meet capacity or computational demands
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Desktop Virtualization
Enables desktop environment simulations and runs applications on the cloud using virtual desktop images that can be accessed remotely.
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Application Virtualization
Allows saving and running applications on cloud servers and accessing them via virtual desktop images.
Infrastructure Provision (9)
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Public Cloud
Provides public cloud capabilities.
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Private Cloud
Provides private cloud capabilities.
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Hybrid Cloud
Provides hybrid cloud capabilities.
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Bare Metal
Provides bare metal servers.
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High-Performance Computing (HPC)
Provides high-performance computing (HPC) capabilities.
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Virtual Machines (VMs)
Provides virtual machines (VMs).
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Edge Computing
Provides edge computing capabilities.
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Virtual Networks
Provides virtual networking capabilities.
Cloud Computing
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Desktop Management (13)
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Desktop Provisioning
Allows virtual desktops to be provisioned almost instantaneously as the settings have to be mirrored from a desktop image.
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Image Management
Ensures virtual machine images to include predefined security settings, configurations settings and applications.
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Load Balancing
Ensures optimal resource utilization in the cloud environment.
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Data Storage Management
Manage and store data in a database
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
File Management
Create, save, and store files
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Task Management
Create, manage and track all task activities and progression
Support (1)
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Multi-Device Portability
Enables access to a desktop from various devices like mobile, laptops, tablets or thin clients.
Agentic AI - Enterprise IT Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Additional Functionality (126)
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Security Tools
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Data Import/Export
Import and export data to and from software applications
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
IT Reporting
Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Issue Auditing
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
API
Application programming interface that allows for integration with other systems/databases
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Cloud Computing
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Device Management
Maintenance and upkeep of physical and/or virtual devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
BYOL Management
Support "Bring Your Own License" model for flexible licensing, whether on-premise or in the cloud
File Management
Create, save, and store files
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
User Provisioning
Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Policy Management
Create, manage, and track policies and procedures within an organization
DaaS
Desktop-as-a-service provider
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Filtering
Find & retrieve relevant data or documents
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Multi-Device Support
Support multiple types of devices
Secure Data Storage
Securely stores data to prevent data loss or breaches
API
Application programming interface that allows for integration with other systems/databases
Single Sign On
Allow users to access multiple services after entering their login credentials once
Automatic Backup
Data is backed up automatically to prevent data loss
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Remote Update/Installation
Deploy updates or install new software remotely
Secure Login
At least a username and password is required to access the system
Real-Time Reporting
Active reporting of data and metrics
File Transfer
Move files across different systems or networks
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Escalation
System alerts about the need to escalate an issue or request
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Issue Tracking
Record and follow the progress of every issue
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Configurable Workflow
Configure existing workflows to meet your organization's needs
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Active Directory Integration
Integrates with Active Directory
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Cloud Computing
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Virtual Machine Migration
Status Tracking
Track the status over time for a request, process, asset, or transaction
Graphical User Interface
A visual way of interacting with an application or operating system using items such as windows, icons, and menus
Virtual Server
Creates a virtual server that replicates all the functionalities of a dedicated physical server
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
VDI
Database Support
Supports common databases such as MySQL and Oracle
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Data Replication
Process of copying and storing data in more than one site or node
Virtual Machine Monitoring
Track and manage virtual machines (VMs) running on physical host machines
Version Control
Track revisions and updates made to files and navigate between different versions
Database Support
Supports common databases such as MySQL and Oracle
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Configurable Workflow
Configure existing workflows to meet your organization's needs
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Data Security
Protect sensitive data for digital privacy
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
API
Application programming interface that allows for integration with other systems/databases
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Authentication
Verify the identity of users/devices to enable secure access
Real-Time Analytics
Analyze and gain insights into data in real-time
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Single Sign On
Allow users to access multiple services after entering their login credentials once
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Storage Management
Manage and store data in a database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Activity Management
Scheduling
Plan availability and assign specific time slots for tasks and resources
Load Balancing
Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Secure Login
At least a username and password is required to access the system
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Task Scheduling
Track and manage the scheduling of tasks
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Resource Allocation & Planning
Assign available resources (human and/or non-human) to various projects and tasks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Data Migration
Move from one database to another, or upgrade the version of database software being used
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Log Access
Collection, search, and analysis of access logs and audit logs
Data Visualization
Graphical representation of data
Real-Time Data
Receive data and information in real time
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Workflow Management
Create, design and manage workflows for repetitive tasks
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria



