I rely heavily on the tracking and reminder system, and it’s been excellent for making sure I never miss a follow-up with either prospects or current clients. Having clear visibility into exactly who opened my emails is a real game-changer. On top of that, the sequences feature lets me manage mass targeting without having to do everything manually, which has noticeably streamlined my day-to-day workflow. Review collected by and hosted on G2.com.

The biggest missing piece for me is the lack of native call recording in Google Meet. I’d really like to be able to share the actual video file from our meetings alongside my written recaps, because it would be much better for team coaching and for keeping everyone aligned on specific deal details. Review collected by and hosted on G2.com.

The Reminders feature has genuinely saved me a lot of grief in my day-to-day work. It’s extremely easy to schedule follow-ups, which helps ensure nothing important slips through the cracks, especially during the busiest phases of a project. The Sequences tool is another major plus, since it lets me send targeted email blasts to our stakeholders in minutes instead of spending hours on them. Review collected by and hosted on G2.com.

The biggest drawback for me is the complete lack of a native iOS app. Because of the nature of my work, I’m often on construction sites or traveling between offices, so having to rely only on the desktop browser version feels pretty limiting. It would be a real game-changer to manage my active sequences and quickly check reminders from my phone while I’m on the go. Review collected by and hosted on G2.com.

What I like best about Mixmax is that it makes email outreach much more measurable and strategic. I use it to track emails sent to potential investors, suppliers, and other key contacts, and it helps me see who is engaging and when. That makes it much easier to gauge interest, prioritize follow-ups, and focus my time where there is real appetite. It fits naturally into my workflow and has been very useful in making outbound communication more efficient. Review collected by and hosted on G2.com.

One downside is that if I want to track whether attachments are being opened, there is a risk that the email could be blocked or flagged. Because of that, I avoid using that feature even though it would be extremely helpful for my workflow. It is a valuable capability in theory, but in practice I do not feel fully comfortable using it. Review collected by and hosted on G2.com.

The interface is remarkably intuitive, which has been a major benefit in my day-to-day technical sales workflow. Even when I’m managing dozens of active email campaigns at once, I don’t feel overwhelmed or disorganized. The automated recipient name population feature is also a huge time-saver, especially when I’m uploading and working through lists of leads. Review collected by and hosted on G2.com.

My biggest frustration is deliverability. I’ve noticed that some of my outreach emails—despite being genuinely professional—still end up in recipients’ spam folders. It would really help if the platform offered more granular, actionable guidance on how to avoid triggering those specific spam filters. Review collected by and hosted on G2.com.

I find the live open tracking notification framework and the historical performance analytics to be the most powerful assets of Mixmax. These features allow me to analyze engagement patterns over time, which helps in fine-tuning outreach timing and adjusting prospecting strategies based on real recipient behavior. Review collected by and hosted on G2.com.

The main limitation is how Mixmax interacts with VPN users. When a recipient uses a VPN service, the location tracking becomes highly unreliable and skews our geographical data, which slightly reduces the location-based insights we would otherwise use for contextual personalization. Review collected by and hosted on G2.com.

The visibility into email engagement is excellent. I rely on the tracking to see exactly who is opening my messages and when, which helps me time my follow-ups perfectly. Review collected by and hosted on G2.com.

I’d really appreciate a native feature that lets us record Google Meet calls directly within the platform. Right now, we can only send written recaps, but being able to share the actual video recording with my clients would be a huge help for project clarity and smoother team handoffs. Review collected by and hosted on G2.com.

Mixmax is definitely optimized well for a sales role for outreach to a tailored line of recipients. In my role I utilize it with specific lists tailored to a certain demographic of customers that would require follow ups or outreach with new information for our companies product. Certainly a versatile program that offers incredible analytic data to help me decide how to tailor a multiple email campaign. Review collected by and hosted on G2.com.

The one critique the I would have is adding a feature in the recipients category where you can easily build folders of receipts saved to your account, and easily remove or add induvial contact records before sending out a campaign. It may exists and I just haven't figure out that process yet. Review collected by and hosted on G2.com.

The templates with forms and expanded links is my number one use. I love the continuity it offers my users. One template for the team keeps things consistent and easy. Holidays, birthday cards, client questionnaires and more.

Quick forms in the email saves a recipient a step. It's like having an assistant built into Gmail. The expanded links makes my emails more visually engaging than a simple web link. No more wondering who opened my messages. Tracking let's me know when a second touch or call is required. The chat window keeps your team in focus. There is now an AI assistant to help you set up your sequences/automation. MixMax is your hardest working staff member. 😄 Review collected by and hosted on G2.com.

No cons so far. Been using it for almost a decade. They are responsive to user feedback and upgrade requests. New tools have arrived on a good schedule. Review collected by and hosted on G2.com.

I really like how user-friendly it is. Even with so many email campaigns in my account, it’s easy to stay organized and I never feel confused.

I also appreciate that when I add an email address to a campaign, the recipient’s name automatically populates. It’s a very efficient use of my time. Review collected by and hosted on G2.com.

I’ve noticed that some of my recipients aren’t receiving the emails in their inbox, they’re ending up in their spam folder. Review collected by and hosted on G2.com.

Without Mixmax I wouldn't be able to tell which pitches are getting attention. It doesn't just tell you when someone opens your email, but also when they click on different things in your signature or email. I have tried other tools, and Mixmax is by far my favorite. I love the Mixmax Reminded folder it creates inside my Gmail, too, so if I get distracted I can go back and follow up to the pitches that I need to.

One more thing is that it alerts you when someone opened you email 3 times so you can follow up - one of my favorite features!! Review collected by and hosted on G2.com.

I don't think so but I am sure they will come up with something. They always work on improving. Review collected by and hosted on G2.com.