Microsoft 365 Reviews (5,836)

View 12 Video Reviews
Reviews

Microsoft 365 Reviews (5,836)

View 12 Video Reviews
4.6
5,837 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration of Microsoft 365's applications, which enhances collaboration and productivity across teams. The ability to access tools like Word, Excel, and Teams from anywhere, combined with real-time editing features, makes workflows more efficient. However, some users note that the software can be resource-heavy on older devices.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
GN
CloudOps
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration with Strong Security and Copilot Productivity Boost"
5/5
What do you like best about Microsoft 365?

Microsoft 365 provides an excellent overall all-in-one productivity suite but the thing i liked th most is the seamless integration it gets easily integrated with other microsft products like outlook, teams,word, excel, powerpoint etc making it convineint for file sharing. It also has strong secuirty features and AI-powered tools like Microsoft copilot, which help improving productivity and simplify everyday tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Overall, my experience has been positive. That said, the licensing and subscription plans can feel a bit expensive for individual users or small businesses, and some advanced features come with a learning curve for new users. Performance can also slow down on low-end devices. Review collected by and hosted on G2.com.

Sunil B.
SB
IT Support
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All in One Productivity Ecosystem with Seamless Collaboration Across Devices"
4.5/5
What do you like best about Microsoft 365?

Integrated productivity suite Microsoft 365 combines familiar tools like Microsoft Word and Microsoft Excel and Microsoft PowerPoint and Microsoft Outlook in a single ecosystem.

Real-time collaboration Multiple people can edit documents simultaneously with changes syncing across devices and users.

Cloud storage and access Microsoft OneDrive makes it easy to access files from different devices and maintain backups.

Communication and teamwork Microsoft Teams integrates chats and meetings file sharing and collaboration in one place.

Cross platform support it works across Windows macOS web browsers iOS and Android which is useful for mixeddevice environments.

Enterprise security and administration: Organizations often choose it for its identity management compliance features security controls and integration with other Microsoft services. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Some people prefer buying software once rather than paying an ongoing subscription fee.

Applications such as Microsoft Excel can slow down when working with extremely large workbooks or complex formulas.

Certain capabilities may be available on Windows but limited or absent on macOS web or mobile versions.

Although many apps support offline work some collaboration and management features work best with an internet connection. Review collected by and hosted on G2.com.

Megh P.
MP
Research Assistant
Small-Business (50 or fewer emp.)
"All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration"
5/5
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is that it provides almost everything needed for office work in one ecosystem. Apps like Word, Excel, Teams and Outlook are very reliable and widely used, so collaboration becomes easier with clients and teams.

I also like the cloud sync with OneDrive because files can be accessed from anywhere and backup is automatic. Excel is specially very powerful for reporting and data management. Overall it feels stable, professional and good for both small and large organisations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing I dislike about Microsoft 365 is that some apps feel little heavy and slow sometimes, specially on lower-end systems. Outlook can also become confusing with too many settings, notifications and email threads.

Another issue is that licensing and subscription plans are not always very clear, so managing users and features can get complicated for organisations. Also, syncing problems with OneDrive happen occasionally which can be frustrating when working on important files. Review collected by and hosted on G2.com.

Diksha D.
DD
System Engineer
Mid-Market (51-1000 emp.)
"Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity"
5/5
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is how it brings productivity, collaboration, and security tools together in a single platform. Apps like Teams, Outlook, OneDrive, and SharePoint make communication and file sharing straightforward, which is especially helpful for remote and hybrid work. It feels reliable and truly cloud-based, and it integrates smoothly with other Microsoft services, helping improve overall productivity and keep workflows running efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing I dislike about Microsoft 365 is that some admin settings and security configurations can feel complicated, especially for new users. On top of that, certain updates or feature changes can take time to get used to. Licensing costs can also add up and become expensive for organizations with larger teams or more advanced feature requirements. Review collected by and hosted on G2.com.

Sean M.
SM
Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Experience using Office 365 as a university student"
4/5
What do you like best about Microsoft 365?

Personally, I use microsoft 365 for school. I find excel is great for creating graphs to explain data. Microsoft word is great for writting essays. I believe its ease of use, professional design, and widespread user base allowing easy sharing and collaboration really set it apart. Further, M365 integrates easily with many other platforms, the desktop apps allow high workloads without being likely to crash as I find with some browser based tools, and lastly, Microsoft copilot is a very useful AI integrated directly into their tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The web versions of M365 apps also feel noticeably inferior to the desktop versions and can be slower than its competitors. However, using the desktop apps solves this issue. Further, it can costly. Luckily I had the student plan (integrated into my tuition) but for personal use the price can be more of a burden. Review collected by and hosted on G2.com.

Leonidas R.
LR
Network Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"All Your Office Tools in One Place with Powerful Integrations but not the best for smaller teams"
5/5
What do you like best about Microsoft 365?

Basically, you can have all the tools for your office work in one place. The integrations with other apps are really powerful, and all of it can be controlled from a single account. The suite can be set up on a Windows system or used directly in your web browser, which makes it easy to work the way you prefer. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The licensing cost is high and the setup feels too complex for small companies. There isn’t really an option that fits smaller teams; it’s obviously designed for large organizations. There’s also no option to allocate your M365 infrastructure in your own cloud, so you end up relying on Microsoft entirely. Review collected by and hosted on G2.com.

Karan A.
KA
Head of Domain Operations
Computer Software
Small-Business (50 or fewer emp.)
"Robust Enterprise Infrastructure with Unmatched Administrative Control"
5/5
What do you like best about Microsoft 365?

The sheer scale and depth of the ecosystem. Having identities, access control, and core services like Exchange and SharePoint tied into a single admin center makes compliance and security auditing incredibly efficient. It provides a level of cross-app stability that is essential when managing a massive volume of users and data across global environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The administrative backend and security configuration modules can be heavily layered and complex. When Microsoft rolls out UI updates or changes feature groupings, it takes time to map things out again. Additionally, the desktop applications can be quite heavy on system resources compared to their web counterparts. Review collected by and hosted on G2.com.

Davinder S.
DS
Manager @ SJVN Green Energy Limited (Group Company of SJVN Limited.)
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Online Collaboration with Real-Time Sync Across Locations"
4/5
What do you like best about Microsoft 365?

The most helpful feature is its online availability, along with hassle-free saving and synchronization of data across multiple locations, with multiple users able to work in real time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The subscription cost feels on the higher side, and the paid Basic version of Microsoft 365 doesn’t include the Copilot feature. To fully utilize its potential with AI, you have to pay an additional amount. User interface need a bit improvemnet for using on small screen size, intergration with major accounting nad data anlaysis software tools with ai need lot of efforst from source code generator , get little bit slow on large files and some times get corrutpted, live support for office is need of the hour Review collected by and hosted on G2.com.

Sapna b.
SB
Educational Content Creator (Freelance)
E-Learning
Small-Business (50 or fewer emp.)
"The Ultimate Suite for Professional Content Creation and Formatting"
4.5/5
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is its professional formatting capabilities, especially within Microsoft Word. As an author and content creator, I rely heavily on its advanced layout tools, font management, and table features to ensure my educational workbooks and manuscripts meet professional standards.

The Track Changes and Review features are indispensable when I’m collaborating with editors, as they make the revision process seamless. Additionally, the OneDrive cloud integration is a huge plus—it allows me to save my progress in real-time and switch between devices without any risk of losing my data. It’s a complete ecosystem that handles everything from drafting content to final project management efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The subscription-based model can feel expensive over time for individual creators and students compared to a one-time purchase. Additionally, because the software is so feature-rich, the interface can occasionally feel cluttered and heavy. For someone who just wants to do quick, simple editing, the initial learning curve to find specific advanced settings can be a bit steep. Lastly, the desktop applications sometimes take a while to load on systems with average specifications. Review collected by and hosted on G2.com.

Sharon M.
SM
Analyst
Mid-Market (51-1000 emp.)
"Multi functional, All in one App"
4.5/5
What do you like best about Microsoft 365?

The copilot function helps in gathering data from multiple apps and for example feed them to excel. This has helped in streamlining the time taken in gathering and cleaning data for example from emails the traditional way. . Unlike the other al apps it give customized and personalized feedback . The excel function of microsoft is by far one of the best! It can be integrated with other apps like Python and also the Big data functionality.. It comes with the power query function to process and clean large data sets. And lastly it works perfectly offline. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The pricing is a bit on the high spectrum compared to other apps which offer close functionalities especially for non heavy users. Review collected by and hosted on G2.com.