Magento Reviews & Product Details


What is Magento?

Magento is established as the global market leader for online retailers, commanding a whopping 20% of the total eCommerce marketplace, and it now supports over 250,000 businesses with its platform – in comparison, the closest rival has just 11% market share. Aside from leading the pack, it’s fully customisable appearance and functionality make it ideal for almost any business. With regular updates and a huge support community, Magento is head and shoulders above any other eCommerce platform in our opinion.

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Magento Profile Details

Magento Profile Details

Vendor
MEDIA LOUNGE
Company Website
Year Founded
2008
HQ Location
Dorset, United Kingdom
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
28
Twitter
@Media_Lounge
Twitter Followers
3,670
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Magento Reviews

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1-34 of 34 total Magento reviews

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1-34 of 34 total Magento reviews
Business Analyst
Information Technology and Services
Small-Business
(11-50 employees)
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Most Recent Magento Video Review
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"I like the layered navigation feature"

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Fernanda Cristina Oliveira A
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"magento a platform of shops until interesting"

What do you like best?

Irrеplасеаblе аssіstаnt іn thе сrеаtіоn оf wеb sіtеs аnd shоps. Mаgеntо іs а multіfunсtіоnаl аpplісаtіоn thаt аllоws уоu tо mаkе уоur sіtеs quісklу, еffісіеntlу аnd wіth bеаutіful dеsіgn. In аddіtіоn tо аll thе lіstеd bеnеfіts, а hugе аdvаntаgе wіll bе thе еаsе оf іntеgrаtіоn wіth оthеr plаtfоrms, whісh wе prоvіdе tо уоu Mаgеntо.

What do you dislike?

Whеn уоu stаrt wоrkіng аt Mаgеntо, уоu shоuld bе prеpаrеd fоr thе fасt thаt уоu wіll nоt hаvе mаnу frее tеmplаtеs аnd mоdulеs. In оrdеr tо usе thеsе tеmplаtеs уоu hаvе tо pау fоr thеm. Alsо, Mаgеntо dоеs nоt prоvіdе уоu wіth thе аbіlіtу tо аutоmаtісаllу fоrmаt tаgs. I wоuld lіkе thе dеvеlоpеrs tо pау аttеntіоn tо thіs аnd hаvе а buіlt-іn аbіlіtу wіth thіs fеаturе.

Recommendations to others considering the product:

yes, I strongly believe that magento can grow and reach the most self-highlighted among online trading platforms, plus be in the right direction and want to go back to work one day with this type of store, currently I have work with another platform but still perform magento services .

What problems are you solving with the product? What benefits have you realized?

Well in general I used it and still support some of my clients, in certain stores, and this because having a practicality and knowledge was easy and fast the installation, I had savings in general cost invesment in some modules that optimized the seo and that was a differential in projects

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Marketing Associate
Mid-Market
(51-200 employees)
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"Has many strong features that are useful for our business"

What do you like best?

Magento offers the broadest set of feature configurability of any mid-market eCommerce engine. We undertook an exhaustive research project including a live pilot of 7 other vendors. The Cloud (PaaS) offering was strong and removed the entire hosting and environments layer from our project, which was great for speed of adoption in a Greenfields deployment. Very mature concept of scope allows you to execute your multi-website, multi-language goals against a common product catalogue with ease.

What do you dislike?

Sales and marketing materials regularly and casually overstates the actual features often identifying features they are still working on. The dedicated onboarding specialist didn't really help us all that much.

Recommendations to others considering the product:

Every eCommerce project knows to define budget for information architecture, solution architecture, wireframing, mockups, templates, payments and configuration. You should do this too. In addition to your budget for the above, there are a lot of rough edges that you'll need to resolve on your own dime that constitute unknown unknowns. Because Magento Commerce is literally open source software with a very shiny sales and marketing veneer over the top, you'll need to set aside a certain budget for a specialist Magento Agency to get you over the line.

What problems are you solving with the product? What benefits have you realized?

Magento has allowed us to create much more in depth tracking of customers and hierarchies associated with different stores. This is something our previous ERP simply could not do. The customization capabilities are a double-edged sword. It provides tremendous flexibility, but also requires you to spend the time to plan it all out.

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Commercial Manager
Small-Business
(11-50 employees)
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"one of the most complete store platforms on the market"

What do you like best?

today the magento platform is one of the most used in the following virtual stores, being one of the top 5 virtual stores, for its capacity of use in large and small projects of online stores, a perfect SEO area, integration possibilities and development of api excellent connections, layout customizations, inventory and product control, as well as customers and sales

What do you dislike?

I did not like the new version 2 of magento due to its complex migration from version 1 to version 2 due to the essentials plugins compatibility for our stores

Recommendations to others considering the product:

for you that need a complete virtual store, and do not have many experiences in the followings to magento, is what I recommend for being easy to configure, simple to manage the magento is the best for you

What problems are you solving with the product? What benefits have you realized?

to magento today we use it for virtual store solutions in the cloud, running on vps servers, we optimize it, to work integrated with some services of inventory management, ordering, customer support, sales, social network, invoice manager, everything to facilitate customer support and manage it easily, quickly and securely

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President, Designz23 Marketing and Development
Small-Business
(2-10 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Magento Is Great If Pick A Template And Are Technically Inclined"

What do you like best?

It's easy to setup a complete working online store if you have some technical ability and if you use a temple right from the start. The documentation is organized in a structured way that's easy to find the topic you are looking for.

What do you dislike?

Magento has a of technical errors and is very high -maintenance. For example, if you add a lot of products into your online store, you have to reindex it. Most of the other modern shopping cart technologies don't usually have this need, and often allow you to load an unlimited amount of products ,without ever slowing anything down, or ever needing "reindexing".

Recommendations to others considering the product:

Magento 1 seemed to have more support and a better following then Magento 2 in the Freelance community. Some Magento 2 stores seem to have greater technical challenges with less solutions that are even more difficult to resolve then Magento 1. These comments are based on the free versions of both Magento 1 and Magento 2.

What problems are you solving with the product? What benefits have you realized?

Bricks and mortar locations with internet expansion have limited potential. Magento enables online purchasing and makes it quick and easy, especially if you have some technical experience.

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sales manager
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"the best platform of stores currently"

What do you like best?

today we consider magento the best and largest platform of virtual stores since its customization capacity, speed of opening, possibility to customize products, inventory, management of purchases and sales, integrations with other platforms and constant updates in general this is the biggest and best

What do you dislike?

already worked with magento for more than 4 years, the only thing we did not like was the new version 2, we had problem integrating so we did not migrate our stores

Recommendations to others considering the product:

you are looking for a commercial store, for your business we recommend a lot to magento, because it is very complete in several segments, easy to manage, customize orders and inventory, recommend knowing

What problems are you solving with the product? What benefits have you realized?

nossa solução hoje foi usar o magento em nossas loja, tivemos melhor SEO, para divulgação, integrações com outras plataformas de pagamentos, e gerenciar de pedidos assim como nossa base de clientes são gerenciadas de formas facil e completa, com alerta por email e tudo que acontece no inicio do cadastro ate a confirmação de pagamento

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business consultant
Small-Business
(11-50 employees)
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"best virtual online store"

What do you like best?

our stores today are working on the magento platform, and in our opinion is the best virtual store, because in this platform we have a great SEO service, product customization, integrations with several other services thousands of plugins and modules, well optimized, fast and safe in every aspect that makes it the best store today

What do you dislike?

we currently work with versions 1.9 and 2.0 and in this issue we do not like the new version magento 2, we had problem in configuring modules

Recommendations to others considering the product:

yes always, we believe in magento that we are already working in a new store with the magento platform and we want to show your functionality to customers and friends and you want a fast, well optimized, safe store, this is magento

What problems are you solving with the product? What benefits have you realized?

the solution found today is that all our stores work with magento running, and this has brought us security, better performances in the servers, quickness in executing the store, easy customization we made integrations with servers invoice generator through purchases and integration with payment methods everything online and fast

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I
Small-Business
(2-10 employees)
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"one of the best online store platform"

What do you like best?

today our stores are all magento, work with several modules that this platform allows, everything is easy and practical to manage, with time we had possibilities to make personalization, edit the code changing layout according to each need in the store with its SEO part is perfect, fast and easy with integrations in various services

What do you dislike?

Currently I do not like the new version 2, due to the compatibility issue of the old modules

Recommendations to others considering the product:

we believe in the potential of the magento platform, we have been using it for more than 2 years in our stores and other clients, due to the possibility of managing sales, customers, integrated orders with delivery companies, issuing invoices and documents payment all this inside the store

What problems are you solving with the product? What benefits have you realized?

for the time and experience I spent working with magento, this was great to install and configure for some of my clients, we had a positive return and we increased our portfolio, due to the functions, sales management, and customers that the virtual store allowed

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store administrator
Enterprise
(1001-5000 employees)
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"The best in online stores"

What do you like best?

we loved magento works with him already for more than 2 years, we have more than 3 stores working with magento and this is great, for its speed, possibility of integrations, SEO part, and customizations everything is neither possible, create or change and this was essential for our company.

What do you dislike?

currently we had some problems only in the update from version 1.9.4 to version 2.0 due to some modules that were not compatible in the end everything worked well

Recommendations to others considering the product:

we believe we are going in the right direction, we have made some investments in this magento platform and we are very confident, in saying that we work and use it in our stores, to manage our customers, and sales today is a perfect solution for my clients and I always recommend it.

What problems are you solving with the product? What benefits have you realized?

the magento as already mentioned is our main platform for our stores, and this was perfect for our work with integrations, NFE, online payment means, ways to manage customers, as well as internal sales, I am very satisfied and highly recommend them. magento stores

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Ecommerce Specialist
Sporting Goods
Mid-Market
(51-200 employees)
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""Great for big and small businesses""

What do you like best?

We use magento for our site needs. We've been utilizing it for a couple of years now yet most as of late structure our new site. It's been very useful setting up the checkout procedure for the books we sell on the web.

What do you dislike?

Now and then it very well may be difficult to utilize and alter certain highlights and get it to for example work with Wordpress.

Recommendations to others considering the product:

Magento is exceedingly reasonable for a wide range of online business stages. Anyway it ought to be acknowledged by individuals that it requires outsider impedance and is hard to set up. Anyway once set up it tends to be effective in the event that you can manage the cost of it.

What problems are you solving with the product? What benefits have you realized?

With Magento, we had the capacity to expand our income streams by adding an internet business store to our site. This enabled us to grow our business from administrations as well as to administrations and products.

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node developer
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"Free version, inventory and coupon management, product bundles, marketing tools, site management fea"

What do you like best?

Adobe magneto has a free version available for its users. It has efficient marketing tools and site management features. It is optimized for all operating systems, mobile devices and tablets. It also provides newsletter management. It also helps manage a large traffic and numerous sales.

What do you dislike?

The free version has limited features and the online buying prices are very hefty. The themes and designs are not offered by the website itself and may require third party interference.

Recommendations to others considering the product:

Adobe management is highly suitable for all kinds of e-commerce platforms. However it should be realized by people that it requires third party interference and is very difficult to set up. However once set up it can be very efficient if you can afford it.

What problems are you solving with the product? What benefits have you realized?

Adobe magento is highly used by e-commerce operators and enterprise users to launch online store. It is highly preferred by all the enterprises planning to launch an e-commerce platform. It is a mobile device friendly.

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Small-Business
(11-50 employees)
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"the best in terms of virtual stores"

What do you like best?

the best in terms of virtual stores.Our virtual stores today use magento as their main base and in the marketing, sales and SEO part, this platform is the best, with all possibilities of multi-function integrations and access controls for each use, part of sales and clients are well organized and easy to access

What do you dislike?

I think today should better optimize the magento version 1, and this I do not like sometimes for wheel processes to get a little slow

Recommendations to others considering the product:

we always recommend and we are pleased to present our base of work for some friends and clients so that they can know and trust the magento in a way where we can integrate our services and quality

What problems are you solving with the product? What benefits have you realized?

our use of maganto today is 100% in our stores and we recommend our customers due to the success that we had with installing our stores using the magento platform.

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A
Small-Business
(2-10 employees)
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Verified Current User
Review Source
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"Magento is alright for starters"

What do you like best?

Magento definitely gets the job done, no doubt about that. There's a lot of in-depth details, you can even manage your newsletter subscribers from there and do a lot through various extensions.

What do you dislike?

Honestly, Magento's inventory system is horrible. Can't express this enough. Our company has done manual inventory to try and override this, and even though we turn Magento's inventory off, it finds a way to turn itself back on and undo all the hard work we've done.

Recommendations to others considering the product:

I'd recommend making sure your inventory is correct before you leave the office, especially if you work at a place where you are off on weekends. If your inventory is not correct, you will come in on Monday to a lot of customer issues.

What problems are you solving with the product? What benefits have you realized?

We use magento to take customer orders, which is crucial to our business. Without it, we wouldn't have an e-commerce platform.

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General Manager
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"Organized Ecommerce"

What do you like best?

I like that this is free open source e-commerce software that i am able to install on my website. It makes selling products on my website easy, without having to spend an arm and a leg on it.

What do you dislike?

I dislike the learning curve that comes with magento, since it is a cms, it is quite hard to manage and set it up alone. I had to get a 3rd party to set it up for me.

Recommendations to others considering the product:

If you plan on setting this up yourself, I would recommend having patience as it is a headache to get it running smoothly. I would also suggest getting a dedicated server to run your store on, if there are a lot of visitors.

What problems are you solving with the product? What benefits have you realized?

With Magento, we were able to increase our revenue streams by adding an ecommerce store to our website. This allowed us to expand our business from not just services but to services and goods.

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Senior Information Security Engineer
Internet
Enterprise
(1001-5000 employees)
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Verified Current User
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"Magento for eCommerce"

What do you like best?

It is free and open source. Magento comes with a lot of in-built eCommerce features. It is regularly updated and thanks to its wide base of users, support is readily available via the Magento centered forums.

What do you dislike?

Magento tends to be very bulky and consumes lots of server resources. An in-house developer may be needed in order to fully utilize its functionality.

Recommendations to others considering the product:

Magento is a great platform to use. However, as an advice to those considering acquiring it, an in-house developer would really come in handy.

What problems are you solving with the product? What benefits have you realized?

It has allowed us to implement our eCommerce business without a lot of difficulties.

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new business manager
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"a great and perfect virtual store"

What do you like best?

the magento platform today, is an execlente virtual store be it for small and big businesses with it you will have the best of a complete store, as easy to manage products, purchases and sales, customers, stock as well as an SEO system

What do you dislike?

the store in version 1.9, are great, but the new version I did not like to have problems with integrations

Recommendations to others considering the product:

I highly recommend to anyone who needs a virtual store whether for small or large business the magento is perfect for their use today, through many factors highly recommend.

What problems are you solving with the product? What benefits have you realized?

currently working with magento in our units that nowadays are more than 5 stores, virtual using the integrated magento 1.9, with several external tools, well-designed with fast loading, optimized SEO, with customizations to personalize products, as well as the layout

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sales and support
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"the best online stores platform"

What do you like best?

today we work with magento in all our stores, because of being one of the best, and largest in its followings, with optimization, SEO, product customization, easy management, and layout customizations and more

What do you dislike?

I do not like the new version due to integration compatibility issue, version 2 I did not like

Recommendations to others considering the product:

yes I recommend it a lot, for being a very complete system of commercial shops for big and small we recommend a lot, a complete shop in every way

What problems are you solving with the product? What benefits have you realized?

all our use solution with magento is daily use in our stores, with all usability of integrations with network partners, payment system, such as paypal, bitcoin, integrated with tax notes, mail delivery control, invoice manager system and much, most we are very satisfied with the magento

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CSR
Small-Business
(11-50 employees)
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Verified Current User
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"Likely Like it"

What do you like best?

Magento is the very first tool I have used in my company. And having all the infomation compiled for processing orders helps me a lot. My most favorite part is the way Magento can detect Fraudulent customers. That option is awesome

What do you dislike?

IT'S SO SLOW!!! I mean, whenever we are to load a page where there's a lot of things to show, it became soooo slow. Can you fix that

Recommendations to others considering the product:

Magento is best in processing orders! I

What problems are you solving with the product? What benefits have you realized?

Processing orders has never been this easy

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Sales Analyst
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"Margento, the best e-commerce system"

What do you like best?

magento has many features that other platforms do not have, in addition to having a large large user community. not to mention that it is compatible with mobile devices.

What do you dislike?

I think magento should improve the design or make changes is also very difficult due to the structure, the many files and the complexity of Magento, the more it can improve.

Recommendations to others considering the product:

my company has been using Magento for many years and is by far one of the best e-commerce platforms we use. would recommend to all trading companies, it is a great solution for business ecommerce.

What problems are you solving with the product? What benefits have you realized?

of course Implementing Magento as the ecommerce management solution for clients, because without any doubts the magento has an excellent customization.

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Junior Account Executive
Small-Business
(11-50 employees)
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Verified Current User
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"Magento Is .A Good Solution To Build and Manage Domains for Clients"

What do you like best?

I like how easy it is to keep track of all my accounts. It is also user friendly interface that is easy to navigate.

What do you dislike?

I dislike that sometimes it can run a little bit slow. I also think it could look more modern.

Recommendations to others considering the product:

Definitely give it a shot. I know that we are satisfied for our company.

What problems are you solving with the product? What benefits have you realized?

Using Magento to manage the building of our clients websites and keep track of all of our accounts.

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Web Developer/Ecommerce Strategist
Internet
Small-Business
(11-50 employees)
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"Magento is king of the open source realm."

What do you like best?

With Magento, your options are endless. It has the capability of delivering a very large catalog of products while including much of what’s needed to funtion as an online store. If you have a special requirement, it can be customized to accomodate you. The community has grown large so there are massive amounts of resources available online.

What do you dislike?

Further development can turn out to be costly if there isn’t already something that fits your needs. Most Magento stores will need high end dedicated hosting, optimized specifically for Magento. If not configured correctly, it’s unfortunately often labeled as “slow.”

Recommendations to others considering the product:

The only unknown here is Adobe’s recent aquisition. The likelyhood of Magento’s continued success is high, but who knows?

What problems are you solving with the product? What benefits have you realized?

Magento gives us an online presence for our physical locations allowing us to reach all over the world.

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Head Of Marketing
Financial Services
Enterprise
(10,001+ employees)
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Verified Current User
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"Great for small business"

What do you like best?

We use magento for our website needs. We’ve been using it for a few years now but most recently building our new website. It’s been super helpful setting up the checkout process for the books we sell online.

What do you dislike?

Sometimes it can be hard to use and edit certain features and get it to for instance work with Wordpress.

What problems are you solving with the product? What benefits have you realized?

We are completely revamping our website with magento. It’s affordable for our small business and easy for me to use as a marketing assistant.

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U
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"Nice software with minimal issues"

What do you like best?

The interface is appealing and user-friendly - everything you need to be able to customize is something you can edit or change using the software. It seems that there are a lot more features than what my company was utilizing at the time.

What do you dislike?

Some glitches occur, such as needing to do the same action twice for it to appear changed and then go back to fix it when it changed twice. Also, it is hard to translate information from Magento to other software we use. I'm unsure whether this is due to compatibility of Magento or the other software.

Recommendations to others considering the product:

Utilize more of its features rather than one or two if possible. It's hard to translate info from Magento to other software and vice versa.

What problems are you solving with the product? What benefits have you realized?

Making inventory changes and editing product descriptions was made very easy . Very helpful in clearing up confusion about which items are still being sold on the website and which are out of date. Filling out description info made it much easier to translate over to the website team, and allowed us to give feedback to the web team on making improvements.

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web design
Mid-Market
(201-500 employees)
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"Magento takes alot from you"

What do you like best?

Like the diversity of magento, you can almost do everything you need within the cms and anything you need and be added through coding.

What do you dislike?

Slows down alot after alot of product input, larger hosting is need which adds the cost of getting up and running for larger sites.

Recommendations to others considering the product:

Understand what your site needs and if magento is your best solution. Can be confusing to the entry level developer.

What problems are you solving with the product? What benefits have you realized?

Being a custom seat company, everything is custom, theme design, getting magento to work the best with your product. Benefits is magento is now one of the largest ecommerce cms and alot of help from developers that have faced the same problems.

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U
Enterprise
(5001-10,000 employees)
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"Magento "

What do you like best?

The Magento is a great platform engaged with a lot of useful tools and features that can cover all things related the functionality that the system provides. There is a great functionality and tracking of customers orders etc. The Administration console can be a little complex to navigate at first access time but will offer the customization that you needs, so everything is thought and designed for your necessity generating bigger optimization value.

What do you dislike?

Magento can only be hosted on dedicated servers.

What problems are you solving with the product? What benefits have you realized?

It is flexible. You have the chance to create anything in Magento because it has been designed in a way that you can customize anything you want.

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Digital Marketing Specialist
Small-Business
(11-50 employees)
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"Too many problems!"

What do you like best?

The Magento 2 dashboard when it isn't kicking me out.

What do you dislike?

I miss MAgento 1! This is not ready to go yet.

What problems are you solving with the product? What benefits have you realized?

Use it for our ecommerce platform

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Freelance Graphic Designer
Marketing and Advertising
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"Easy to use E-commerce platform"

What do you like best?

It is straight forward, easy to update product images, categories, prices, etc.

What do you dislike?

The design might be outdated by newer e-commerce platforms.

What problems are you solving with the product? What benefits have you realized?

Beauty line

It tracks sales, popular items, and does not glitch.

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U
Small-Business
(2-10 employees)
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"Magento is great! "

What do you like best?

It's a great product and has a lot of flexibility with any system. The B2B portal is great and the order management system is top line. The best thing so far is the ability to manage inventory in one dashboard no matter where ever you are.

What do you dislike?

It is definitely expensive. Not the cheapest option, also the learning curve is slightly greater than what it should be. This is best for a dev team that has a lot of experience.

Recommendations to others considering the product:

Great product! Very Great!

What problems are you solving with the product? What benefits have you realized?

Great for large eCommerce focused businesses.

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U
Small-Business
(2-10 employees)
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"A good PHP frameworks to use if you are an advance PHP user"

What do you like best?

The gamut of options from shipping partners to payment integrations. Also the ability to handle a large number of orders like a walk in the park. It supports multiple paid plugins for CRM and Payment gateway integrations

What do you dislike?

Customizations are really hard to do. Installing prebuild plugins are easy to use but if you need some customized functionality you have to hire a developer to do so. Also, version 2.0 launched lacked backward compatibility.

What problems are you solving with the product? What benefits have you realized?

Used to built an ecommerce store with Magento

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A
Small-Business
(11-50 employees)
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"Striaghtforward & Easy to Use"

What do you like best?

The reports are good, easy to understand. It's also very easy to manage prices/Discounts/codes

What do you dislike?

It would be great to get alerts when discount codes are ending.

What problems are you solving with the product? What benefits have you realized?

Managing prices and discounts mostly, but I know others in my team use it for other things.

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AF
Small-Business
(11-50 employees)
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"Better Products Out There"

What do you like best?

Great for keeping online sales organized and easy to navigate

What do you dislike?

Depending on the amount of clients a business has the more we have the harder it became to use it

Recommendations to others considering the product:

Great for small business. Great customer service. Not great for larger client bases

What problems are you solving with the product? What benefits have you realized?

We have quite a few forms of online purchase options. This helped us with our in store pick option

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UC
Small-Business
(11-50 employees)
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"Perfect platform for large businesses"

What do you like best?

Magento is one of the best platforms to build your website for any medium to large business. It has a huge marketplace for extensions that fit almost every one of your needs.

What do you dislike?

There is a very big learning curve to become adapt to all it's features.

What problems are you solving with the product? What benefits have you realized?

We've been able to create multiple websites and store fronts that are all managed under one platform.

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A
Small-Business
(11-50 employees)
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"Building and managing your own e-commerce website"

What do you like best?

The simplicity of the front end and the inventory management

What do you dislike?

The difficult to navigate admin console and menu system

Recommendations to others considering the product:

Ensure your ability to navigate and manage a complex e-commerce solution suits your capability when deciding if this product is suitable or you would require continual back-end support

What problems are you solving with the product? What benefits have you realized?

e-commerce / online shopping store

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AC
Enterprise
(1001-5000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Magento"

What do you like best?

Magento is easy to use and learn, great for organizing your website & inventory

What do you dislike?

The newer version gets time to get used to if you’re familiar with the old version because not everything is in the same place

What problems are you solving with the product? What benefits have you realized?

Magento is the go-to whenever something seems wrong or off. (Easy-access)