It’s a solid tool to help verify identities. Review collected by and hosted on G2.com.
It can be a challenge for folks who need to allow location tracking on their phones (if that is required configuration). Review collected by and hosted on G2.com.
Highly accurate matching of identity against a wide range of documents, with in depth info on why customers may have been flagged, giving a full picture of why the customer may have been flagged. A very seamless and straightforward integration that reduces the technical overhead required to integrate such a robust system. Review collected by and hosted on G2.com.
No issues found on either the technical side or consumer side, having ran with the IDVerse integration for over a year. The only "negative" point we've received from a customer is the liveness capture being able to accurately detect too quickly! Review collected by and hosted on G2.com.
IDVerse is a company that really can do. Every interaction we have had with IDVerse has been about what can be done, how and when.
We love their talented team's constructive approach to collaboration. It's brought out the best in us and we are enamoured with IDKit as the best, most secure and easy to use ID verification solution currently trotting the international stage.
IDKit came as a breath of fresh air to us after we searched the globe and still struggled to find the right ID verification solution for Secure My Treasures.
We trust in IDKit's security and data matching. The client experience comprising streamlined navigation and minimal but rigorous photo ID requirements have been well considered in creating IDKit.
I strongly recommend IDVerse and IDKit for a great end user ID verification experience Review collected by and hosted on G2.com.
May be a review of the text on the ID verification screens. Review collected by and hosted on G2.com.
The ability to automate a significant part of our customer journey with confidence that we are still mitigating risk. The support team are responsive, engaged and collaborative. As an early partner, IDVerse acknowledged that there was room for collaboration and welcomed feedback. We continue to work closely with the team to integrate further and better realise the benefit of automation. Review collected by and hosted on G2.com.
It can sometimes appear that dev resource is stretched and maybe hasn’t scaled up enough yet. When reviewing issues, IDVerse are engaged, but things can sit ‘with dev’ for a while. Review collected by and hosted on G2.com.
TPG Telecom has been using the OCR Labs solution since 2019. Since deployment we have noted a significant reduction in loss from Fraud, particularly in our digital and telesales channels. OCR Labs have provided a high level of support, delivering a suite of product enhancements to improve customer experience and performance. We continue to work closely with the technical resources at OCR labs who have become a highly valued business partner to TPG Telecom. Review collected by and hosted on G2.com.
In the early stages of deployment, the pace of growth of OCR labs limited their ability to support some enhancements. Since that time OCR Labs have invested heavily in their technical resource and any early gaps have been closed. Review collected by and hosted on G2.com.
The technology is light years ahead of competitors with regards to getting clients identified. Literally the easiest process ever. Review collected by and hosted on G2.com.
Not all lenders are accepting biometric identification, so caution must be used when submitting applications to those lenders. Review collected by and hosted on G2.com.
Responsive service, great technology, helpful and personable people Review collected by and hosted on G2.com.
Documentation and processes are sometimes not the best, though both are improving Review collected by and hosted on G2.com.
Access to innovative technology that makes it easy for our customers to do business with us, easy setup and go live within weeks of engagement Review collected by and hosted on G2.com.
Nothing! Really impressed IDverse, nothing to dislike Review collected by and hosted on G2.com.
I love how fast OCR labs can move. They seem to run very Agile and are able to push things/fixes into delivery very quickly. Review collected by and hosted on G2.com.
Something very minor, but sometimes we would have meeting issues where they couldn't join our Teams meetings (tech issue) and we couldn't join their Google meetings (domain restricting). Review collected by and hosted on G2.com.
Great customer Service.I required information for Data Protection purposes abd the staff promptly assisted me Review collected by and hosted on G2.com.
Nothing to contribute............................ Review collected by and hosted on G2.com.
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