--- title: Leapwork Reviews meta\_title: 'Leapwork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how Leapwork works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 107 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- ### Leapwork Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Leapwork to be **easy to use** , enjoying its straightforward interface and effective support for automation. [(31 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347638&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Leapwork, facilitating straightforward automation and seamless integration into workflows. [(19 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347213&qs=pros-and-cons#reviews) Users value the **world-class customer support** from Leapwork, which enhances their automation experience and partnership. [(19 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347492&qs=pros-and-cons#reviews) Users highly value the **excellent automation support** from Leapwork, enhancing their testing processes and efficiency. [(12 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346928&qs=pros-and-cons#reviews) Users value the **intuitive user interface** of Leapwork, facilitating easy understanding and maintenance of solutions. [(9 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347595&qs=pros-and-cons#reviews) Users note that Leapwork can be **expensive** , especially for scaling and maintaining automation processes effectively. [(4 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347240&qs=pros-and-cons#reviews) Users note a lack of **missing features** such as advanced variable management and improved reporting customization in Leapwork. [(4 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347681&qs=pros-and-cons#reviews) Users express concerns about **cloud limitations** , highlighting difficulties with automation scalability and tool retention once adopted. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346775&qs=pros-and-cons#reviews) Users feel the **limited customization** options hinder complex automation needs and frustrate those familiar with coded frameworks. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347128&qs=pros-and-cons#reviews) Users experience **recording issues** with Leapwork, affecting screen resolution and management of complex automated tests. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1946193&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Leapwork ##### 1. Ease of Use Users find Leapwork to be **easy to use** , enjoying its straightforward interface and effective support for automation. [ See 31 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347638&qs=pros-and-cons#reviews) See Related User Reviews ![Chad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad C.") CC Chad C. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Test Recording and User-Friendly Experience" What do you like about Leapwork? The ease of use and the recording of tests. The ramp up time to use the tool was much quicker than anticipated. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Effortless Testing Automation with Leapwork" What do you like about Leapwork? I like Leapwork for its ease of use, which makes automating tests straightforward. The initial setup was very easy, and I find writing cases simple wi ##### 2. Automation Users appreciate the **ease of use** of Leapwork, facilitating straightforward automation and seamless integration into workflows. [ See 19 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347213&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Effortless Testing Automation with Leapwork" What do you like about Leapwork? I like Leapwork for its ease of use, which makes automating tests straightforward. The initial setup was very easy, and I find writing cases simple wi SS sangeetha s. Small-Business (50 or fewer emp.) 4.5/5 "Great No-Code Automation Tool – 1.5 Years of Experience" What do you like about Leapwork? Leapwork’s no-code, flow-based approach makes automation quick and easy to set up. The reusable test cases and clear reporting save time and improve o ##### 3. Customer Support Users value the **world-class customer support** from Leapwork, which enhances their automation experience and partnership. [ See 19 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347492&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Leapwork Boosted Our Testing Quality with Top-Notch Support" What do you like about Leapwork? Leapwork has improve our testing quality and the support is top notch. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Fast Updates, and Excellent Customer Support" What do you like about Leapwork? It's capabilities, ease of use, it's easy to on-board new staff, its speed in updating flows in case of changes, its SSO support and great customer su ##### 4. Automation Support Users highly value the **excellent automation support** from Leapwork, enhancing their testing processes and efficiency. [ See 12 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346928&qs=pros-and-cons#reviews) See Related User Reviews SS sangeetha s. Small-Business (50 or fewer emp.) 4.5/5 "Great No-Code Automation Tool – 1.5 Years of Experience" What do you like about Leapwork? Leapwork’s no-code, flow-based approach makes automation quick and easy to set up. The reusable test cases and clear reporting save time and improve o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Reliable tool with excellent support and training" What do you like about Leapwork? Product The Leapwork tool is stable, intuitive, and effective for both desktop and web applications. While automating legacy desktop applications can ##### 5. User Interface Users value the **intuitive user interface** of Leapwork, facilitating easy understanding and maintenance of solutions. [ See 9 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347595&qs=pros-and-cons#reviews) See Related User Reviews SJ Signe J. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and easy to maintain no-code tool" What do you like about Leapwork? The structure with sub-flows which makes it very easy to maintain the test repository despite a rapidly evolving and changing UI. The Studio applicati PM Peter M. Enterprise (\> 1000 emp.) 5.0/5 "Excellent Product, Easy To Use, Great Support" What do you like about Leapwork? I like how Leapwork is both straight forward to use as well as creating solutions with a great UI/UX. Other similar tools create messy solutions which ### 5 Cons or Disadvantages of Leapwork ##### 1. Expensive Users note that Leapwork can be **expensive** , especially for scaling and maintaining automation processes effectively. [ See 4 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347240&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "The best Codeless Automation Tool in the Market" What do you dislike about Leapwork? The lack of code design options can be limiting, as the platform only supports C#. Unlike Selenium, it does not allow for custom scripting, which can SJ Signe J. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and easy to maintain no-code tool" What do you dislike about Leapwork? Not very cost-efficient for scaling compared to other tools (i.e. charge per agent) ##### 2. Missing Features Users note a lack of **missing features** such as advanced variable management and improved reporting customization in Leapwork. [ See 4 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347681&qs=pros-and-cons#reviews) See Related User Reviews ME Matthew E. 5.0/5 "Leapwork: Visual, Collaborative, and Easy to Onboard" What do you dislike about Leapwork? Leapwork allows you to create variables to use throughout your flows; I would like some form of 'Variable Management', which we have requested and I b ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent No Coding Automation Software" What do you dislike about Leapwork? The only thing I believe this product might be missing is the ability to add security to folders so that if you have multiple teams utilizing the prod ##### 3. Cloud Limitations Users express concerns about **cloud limitations** , highlighting difficulties with automation scalability and tool retention once adopted. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346775&qs=pros-and-cons#reviews) See Related User Reviews GS Geoff S. Enterprise (\> 1000 emp.) 5.0/5 "The Strengths and weaknesses of Leapwork" What do you dislike about Leapwork? The biggest downside is its easy of adoption! Just like lego there is a range of sophistication. This can easily lead businesses to underestimate th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Test automation without writing code" What do you dislike about Leapwork? What I dislike is that once you're using Leapwork, there's no way to export it to another tool in the future. So if you go with Leapwork, you're stuck ##### 4. Limited Customization Users feel the **limited customization** options hinder complex automation needs and frustrate those familiar with coded frameworks. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347128&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "The best Codeless Automation Tool in the Market" What do you dislike about Leapwork? The lack of code design options can be limiting, as the platform only supports C#. Unlike Selenium, it does not allow for custom scripting, which can NS Nikita S. Enterprise (\> 1000 emp.) 5.0/5 "Leapwork for Dynamics" What do you dislike about Leapwork? Less flexible compared to open source tools. ##### 5. Recording Issues Users experience **recording issues** with Leapwork, affecting screen resolution and management of complex automated tests. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1946193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Fast Updates, and Excellent Customer Support" What do you dislike about Leapwork? Support chat doesn't support screensharing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "User friendly and great customer service" What do you dislike about Leapwork? The debugging of automations could be a bit easier to use ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/9/2022 "A good automation tool that doesn't require programming skills" 4.5/5 What do you like best about Leapwork? I have been using this software for half a year now and I mainly develop SAP-based tests. - No special training is needed, it is very easy to understand and easy to use. So with a little training you can learn how to use this tool in a few days. - In case of difficulties, you will be immediately helped by the support team, which works very fast. - Training for new team members. Review collected by and hosted on G2.com. What do you dislike about Leapwork? The tool does not have any major drawbacks, at least, I have not noticed them yet Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? It reduces time and saves a lot of effort Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PS Prachi S. Test Engineer 11/24/2022 "Minimum effort and time resulting in stable and reliable automation suite" 4.5/5 What do you like best about Leapwork? Best part id no code automation. With minimum effort and in less time we can automate more and more scenarios Review collected by and hosted on G2.com. What do you dislike about Leapwork? It is a wanted feature that we can also test APi's also with LW which is not yet funcitonal Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Reducing the time and effort needed to automate regression suites. Running the automation suite also takes less time and can run in the background on a separate machine Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/9/2022 "Automation language that everyone can understand" 4/5 What do you like best about Leapwork? One platform for creating flows, executing and results review. Easy to maintain, fast automation process using sub-flows. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Results review is not very convenient. Rest API may have more options. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Faster delivery to the market. Involving people without coding skills in the automation process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Enterprise (\> 1000 emp.) 11/21/2022 "User friendly test automatisation tool" 4/5 What do you like best about Leapwork? No programming skills required. Also, the customer support is very helpful. Review collected by and hosted on G2.com. What do you dislike about Leapwork? So far nothing what I disliked. Need to dive in more. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? It reduces the time to do manual regression testing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/15/2022 "LeapWork review" 4.5/5 What do you like best about Leapwork? Here are the upsides for leapwork: 1) Easy to learn 2)Turn around time 3)Platform testing support (window app, Web...ect) Review collected by and hosted on G2.com. What do you dislike about Leapwork? 1) Not able to integrate with Jenkin (configured SSL) 2)Support chat function (does not have voices or video plugin) Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Help us automate our products and ensure they have higher quality for each release. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 12/21/2022 "Good no-code test automation tool" 4.5/5 What do you like best about Leapwork? Ease of learning for automation engineers with no knowledge of scripting. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Data management seems to be improved to allow end users manage is seamlessly for scalability and maintainability. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Minimize regression testing cycle duration with increased test coverage. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/13/2022 "Best Automation Tool for Beginners" 4.5/5 What do you like best about Leapwork? The recording feature and not having to use code. It is great for debugging. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Having to constantly update the web drivers to be compatible with LeapWork. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? It is solving finding the locators and easy logic. It has been time saver. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anand I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anand I.") AI Anand I. Sr QA Mid-Market (51-1000 emp.) 5/14/2021 "I have been using Leapwork for about 4years for various testing efforts." 4.5/5 What do you like best about Leapwork? Leap work is no code, and we can easily create workflows and reuse them. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Leap work reporting is not intuitive and comprehensive. We can use Jenkins to add 3rd party reports Review collected by and hosted on G2.com. Recommendations to others considering Leapwork: I highly recommed Leap work for automation where there is no code involved and same level of efficiency is resulted as with using tools with code. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? I use Leap work majorly for cresting smoke tests and regression test suits. The best part is creating without code and reusability. Review collected by and hosted on G2.com. Show More 7/13/2021 Current UserValidated ReviewerSource: Organic ZE Ziad E. Senior technical test engineer Enterprise (\> 1000 emp.) 6/7/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Great tool for test automation and RPA. I would recommend. It is intuitive easy to get started." 5/5 What do you like best about Leapwork? I like that I can scale up my automation as much as I want and build the behaviour of the automation exactly as i want it to. Leapwork can handle automation of very high complexity and offers many ways to take on a challenge. I also like that Leapwork has such a comprehensive set of features to handle test automation, which enables me to automate more or less everything, both on-screen (UI) and what is behind the scenes. I like how Leapwork both applies as a good and intuitive test automation tool, for both non-technical and technical people. I like the big and growing base of documentation, with written documentation, learning videos and articles and much more. Review collected by and hosted on G2.com. What do you dislike about Leapwork? I want to do mobile app automation through Browserstack or another mobile lab supplier, without using image and text recognition. I would like to be able to sort value inputs in sub-flows like folders in the asset tree, and categorize value inputs in sub-flows. I would like to be able to search for the usage of variables in flows and sub-flows. I would like to be able to see (as an admin) who is using Leapwork right now and not only a timestamp of their last login. Review collected by and hosted on G2.com. Recommendations to others considering Leapwork: If you consider using Leapwork as a test automation and/or RPA tool, I recommend it because of its wide set of features and ability to automate so many different technologies. I would also recommend Leapwork because of it's many possibilities to integrate with third party tools, such as test management tools, DevOps or CD/CI tools. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? What problems am I not solving :-)? Leapwork creates my test data of very high randomness yet very consistent and valid test data. I have used Leapwork to create test data used in manual testing to cut down on time spent on manual test preparations. I have used Leapwork for regression testing to cut down time spent on manual regression tests. I have used Leapwork in a DevOps setup where Leapwork runs UI automation with new release deployments. I have used Leapwork to start up servers every morning, so our colleagues across the globe did not have to start them manually. I have used Leapwork to generate data for Splunk (Big data management tool), so the data was presentable as performance statistics. And the list goes on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MZ Martin Z. QA Manager Mid-Market (51-1000 emp.) 6/7/2021 "Automation made easy" 4/5 What do you like best about Leapwork? I can quickly and easily build my flows and error handling without digging deep to find my almost lost coding skills. Another great thing about the product is the support that you get. I have often used chat support on the leapwork homepage, and they have quickly found solutions for my problems. I find the tool very easy to use, but I also have a back groud in automation using selenium. The terminology between the two products is the same, so it is easy going from coded to no-code automation. If you do nok have this background then focus on training. The Learning videos are a good start, but you might need something more focused. I had great supportfrom Leapwork during our Proof of Concept evaluation period. Review collected by and hosted on G2.com. What do you dislike about Leapwork? My most significant irritation so far is that many of the great functionalities to manage and load balance the Leapwork agents are only available for Enterprise customers. I have a Platform license, so I lose out. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? We want to improve our test coverage. So right now, we are automating our regression tests on all our core applications, so these can run more often (Daily) and free up the testers' time to focus on tests with higher business value. We also want a test tool that our business testers can use. We believe that Leapwork is the best fit for this. Review collected by and hosted on G2.com. 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