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Leapwork Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Leapwork, appreciating its straightforward approach and excellent UI/UX design. (31 mentions)
Users appreciate the ease of use of Leapwork, making automation of tests straightforward and efficient. (19 mentions)
Users praise the world-class customer support of Leapwork, highlighting their helpfulness and partnership approach. (19 mentions)
Users value the exceptional automation support from Leapwork, enhancing efficiency and simplifying complex tasks with professionalism. (12 mentions)
Users appreciate the intuitive and visually appealing user interface of Leapwork, facilitating easy solution building. (9 mentions)
Users find Leapwork expensive for scaling, leading to concerns about cost-efficiency and high maintenance expenses. (4 mentions)
Users find missing features in Leapwork, such as variable management and enhanced reporting capabilities, limiting the tool's effectiveness. (4 mentions)
Users find cloud limitations frustrating, feeling trapped in Leapwork without export options or robust infrastructure management. (3 mentions)
Users experience limited customization with Leapwork, struggling with constraints due to the lack of coding options. (3 mentions)
Users often face recording issues that hinder the automation process, especially regarding screen resolution and test management. (3 mentions)

5 Pros or Advantages of Leapwork

5 Cons or Disadvantages of Leapwork

Leapwork Reviews (108)

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Reviews

Leapwork Reviews (108)

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4.5
108 reviews
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Andrew D.
AD
Andrew D.
Web Development and ERP Manager
Mid-Market (51-1000 emp.)
"Hit the ground running with RPA"
5/5
What do you like best about Leapwork?

Easy to use drag and drop interface. Easy to take a process and transfer to Leapwork. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Would like to see more server-side coding options. Similar to C# capabilities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A good automation tool that doesn't require programming skills"
4.5/5
What do you like best about Leapwork?

I have been using this software for half a year now and I mainly develop SAP-based tests.

- No special training is needed, it is very easy to understand and easy to use. So with a little training you can learn how to use this tool in a few days.

- In case of difficulties, you will be immediately helped by the support team, which works very fast.

- Training for new team members. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

The tool does not have any major drawbacks, at least, I have not noticed them yet Review collected by and hosted on G2.com.

PS
Prachi S.
Test Engineer
"Minimum effort and time resulting in stable and reliable automation suite"
4.5/5
What do you like best about Leapwork?

Best part is no code automation. With minimum effort and in less time we can automate more and more scenarios Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

It is a wanted feature that we can also test APIs with LW which is not yet functional Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Automation language that everyone can understand"
4/5
What do you like best about Leapwork?

One platform for creating flows, executing and results review. Easy to maintain, fast automation process using sub-flows. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Results review is not very convenient. Rest API may have more options. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"User friendly test automatisation tool"
4/5
What do you like best about Leapwork?

No programming skills required. Also, the customer support is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

So far nothing what I disliked. Need to dive in more. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"LeapWork review"
4.5/5
What do you like best about Leapwork?

Here are the upsides for leapwork:

1) Easy to learn

2)Turn around time

3)Platform testing support (window app, Web...ect) Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

1) Not able to integrate with Jenkin (configured SSL)

2)Support chat function (does not have voices or video plugin) Review collected by and hosted on G2.com.

Verified User
A
Verified User
"Good no-code test automation tool"
4.5/5
What do you like best about Leapwork?

Ease of learning for automation engineers with no knowledge of scripting. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Data management seems to be improved to allow end users manage is seamlessly for scalability and maintainability. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best Automation Tool for Beginners"
4.5/5
What do you like best about Leapwork?

The recording feature and not having to use code. It is great for debugging. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Having to constantly update the web drivers to be compatible with LeapWork. Review collected by and hosted on G2.com.

Anand I.
AI
Anand I.
Sr QA
Mid-Market (51-1000 emp.)
"I have been using Leapwork for about 4 years for various testing efforts."
4.5/5
What do you like best about Leapwork?

Leapwork is no code, and we can easily create workflows and reuse them. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

Leapwork reporting is not intuitive and comprehensive. We can use Jenkins to add 3rd party reports. Review collected by and hosted on G2.com.

ZE
Ziad E.
Senior technical test engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great tool for test automation and RPA. I would recommend. It is intuitive easy to get started."
5/5
What do you like best about Leapwork?

I like that I can scale up my automation as much as I want and build the behaviour of the automation exactly as I want it to. Leapwork can handle automation of very high complexity and offers many ways to take on a challenge.

I also like that Leapwork has such a comprehensive set of features to handle test automation, which enables me to automate more or less everything, both on-screen (UI) and what is behind the scenes.

I like how Leapwork both applies as a good and intuitive test automation tool, for both non-technical and technical people.

I like the big and growing base of documentation, with written documentation, learning videos and articles and much more. Review collected by and hosted on G2.com.

What do you dislike about Leapwork?

I want to do mobile app automation through Browserstack or another mobile lab supplier, without using image and text recognition. I would like to be able to sort value inputs in sub-flows like folders in the asset tree, and categorize value inputs in sub-flows. I would like to be able to search for the usage of variables in flows and sub-flows. I would like to be able to see (as an admin) who is using Leapwork right now and not only a timestamp of their last login. Review collected by and hosted on G2.com.