--- title: Leapwork Reviews meta\_title: 'Leapwork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 107 reviews by the users' company size, role or industry to find out how Leapwork works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 107 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- ### Leapwork Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Leapwork to be **easy to use** , enjoying its straightforward interface and effective support for automation. [(31 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347638&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Leapwork, facilitating straightforward automation and seamless integration into workflows. [(19 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347213&qs=pros-and-cons#reviews) Users value the **world-class customer support** from Leapwork, which enhances their automation experience and partnership. [(19 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347492&qs=pros-and-cons#reviews) Users highly value the **excellent automation support** from Leapwork, enhancing their testing processes and efficiency. [(12 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346928&qs=pros-and-cons#reviews) Users value the **intuitive user interface** of Leapwork, facilitating easy understanding and maintenance of solutions. [(9 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347595&qs=pros-and-cons#reviews) Users note that Leapwork can be **expensive** , especially for scaling and maintaining automation processes effectively. [(4 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347240&qs=pros-and-cons#reviews) Users note a lack of **missing features** such as advanced variable management and improved reporting customization in Leapwork. [(4 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347681&qs=pros-and-cons#reviews) Users express concerns about **cloud limitations** , highlighting difficulties with automation scalability and tool retention once adopted. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346775&qs=pros-and-cons#reviews) Users feel the **limited customization** options hinder complex automation needs and frustrate those familiar with coded frameworks. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347128&qs=pros-and-cons#reviews) Users experience **recording issues** with Leapwork, affecting screen resolution and management of complex automated tests. [(3 mentions)](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1946193&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Leapwork ##### 1. Ease of Use Users find Leapwork to be **easy to use** , enjoying its straightforward interface and effective support for automation. [ See 31 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347638&qs=pros-and-cons#reviews) See Related User Reviews ![Chad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad C.") CC Chad C. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Test Recording and User-Friendly Experience" What do you like about Leapwork? The ease of use and the recording of tests. The ramp up time to use the tool was much quicker than anticipated. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Effortless Testing Automation with Leapwork" What do you like about Leapwork? I like Leapwork for its ease of use, which makes automating tests straightforward. The initial setup was very easy, and I find writing cases simple wi ##### 2. Automation Users appreciate the **ease of use** of Leapwork, facilitating straightforward automation and seamless integration into workflows. [ See 19 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347213&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Effortless Testing Automation with Leapwork" What do you like about Leapwork? I like Leapwork for its ease of use, which makes automating tests straightforward. The initial setup was very easy, and I find writing cases simple wi SS sangeetha s. Small-Business (50 or fewer emp.) 4.5/5 "Great No-Code Automation Tool – 1.5 Years of Experience" What do you like about Leapwork? Leapwork’s no-code, flow-based approach makes automation quick and easy to set up. The reusable test cases and clear reporting save time and improve o ##### 3. Customer Support Users value the **world-class customer support** from Leapwork, which enhances their automation experience and partnership. [ See 19 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347492&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Leapwork Boosted Our Testing Quality with Top-Notch Support" What do you like about Leapwork? Leapwork has improve our testing quality and the support is top notch. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Fast Updates, and Excellent Customer Support" What do you like about Leapwork? It's capabilities, ease of use, it's easy to on-board new staff, its speed in updating flows in case of changes, its SSO support and great customer su ##### 4. Automation Support Users highly value the **excellent automation support** from Leapwork, enhancing their testing processes and efficiency. [ See 12 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346928&qs=pros-and-cons#reviews) See Related User Reviews SS sangeetha s. Small-Business (50 or fewer emp.) 4.5/5 "Great No-Code Automation Tool – 1.5 Years of Experience" What do you like about Leapwork? Leapwork’s no-code, flow-based approach makes automation quick and easy to set up. The reusable test cases and clear reporting save time and improve o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "Reliable tool with excellent support and training" What do you like about Leapwork? Product The Leapwork tool is stable, intuitive, and effective for both desktop and web applications. While automating legacy desktop applications can ##### 5. User Interface Users value the **intuitive user interface** of Leapwork, facilitating easy understanding and maintenance of solutions. [ See 9 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347595&qs=pros-and-cons#reviews) See Related User Reviews SJ Signe J. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and easy to maintain no-code tool" What do you like about Leapwork? The structure with sub-flows which makes it very easy to maintain the test repository despite a rapidly evolving and changing UI. The Studio applicati PM Peter M. Enterprise (\> 1000 emp.) 5.0/5 "Excellent Product, Easy To Use, Great Support" What do you like about Leapwork? I like how Leapwork is both straight forward to use as well as creating solutions with a great UI/UX. Other similar tools create messy solutions which ### 5 Cons or Disadvantages of Leapwork ##### 1. Expensive Users note that Leapwork can be **expensive** , especially for scaling and maintaining automation processes effectively. [ See 4 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347240&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "The best Codeless Automation Tool in the Market" What do you dislike about Leapwork? The lack of code design options can be limiting, as the platform only supports C#. Unlike Selenium, it does not allow for custom scripting, which can SJ Signe J. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and easy to maintain no-code tool" What do you dislike about Leapwork? Not very cost-efficient for scaling compared to other tools (i.e. charge per agent) ##### 2. Missing Features Users note a lack of **missing features** such as advanced variable management and improved reporting customization in Leapwork. [ See 4 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347681&qs=pros-and-cons#reviews) See Related User Reviews ME Matthew E. 5.0/5 "Leapwork: Visual, Collaborative, and Easy to Onboard" What do you dislike about Leapwork? Leapwork allows you to create variables to use throughout your flows; I would like some form of 'Variable Management', which we have requested and I b ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent No Coding Automation Software" What do you dislike about Leapwork? The only thing I believe this product might be missing is the ability to add security to folders so that if you have multiple teams utilizing the prod ##### 3. Cloud Limitations Users express concerns about **cloud limitations** , highlighting difficulties with automation scalability and tool retention once adopted. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1346775&qs=pros-and-cons#reviews) See Related User Reviews GS Geoff S. Enterprise (\> 1000 emp.) 5.0/5 "The Strengths and weaknesses of Leapwork" What do you dislike about Leapwork? The biggest downside is its easy of adoption! Just like lego there is a range of sophistication. This can easily lead businesses to underestimate th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Test automation without writing code" What do you dislike about Leapwork? What I dislike is that once you're using Leapwork, there's no way to export it to another tool in the future. So if you go with Leapwork, you're stuck ##### 4. Limited Customization Users feel the **limited customization** options hinder complex automation needs and frustrate those familiar with coded frameworks. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1347128&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "The best Codeless Automation Tool in the Market" What do you dislike about Leapwork? The lack of code design options can be limiting, as the platform only supports C#. Unlike Selenium, it does not allow for custom scripting, which can NS Nikita S. Enterprise (\> 1000 emp.) 5.0/5 "Leapwork for Dynamics" What do you dislike about Leapwork? Less flexible compared to open source tools. ##### 5. Recording Issues Users experience **recording issues** with Leapwork, affecting screen resolution and management of complex automated tests. [ See 3 mentions ](https://www.g2.com/products/leapwork/reviews?filters%5Bsentiment_snippet%5D=1946193&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Fast Updates, and Excellent Customer Support" What do you dislike about Leapwork? Support chat doesn't support screensharing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "User friendly and great customer service" What do you dislike about Leapwork? The debugging of automations could be a bit easier to use ![Peter P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter P.") PP Peter P. Life Member Small-Business (50 or fewer emp.) 10/8/2024 "Customer Service" 5/5 What do you like best about Leapwork? Our Leapwork colleagues have gone above and beyond what I had expected when we first started to collaborate. Their product appealed to us as it fitted nicely with our team's skills set and they tell me its been a pleasure to work with. But the thing that has made the difference to me is the timeliness of their communications to and with us and their attitude which is one of always wanting to ensure that we get the best from the relationship and the product. A lot of companies profess to offer this but seldom really do. Review collected by and hosted on G2.com. What do you dislike about Leapwork? I can honestly say that I have not found anything to dislike yet. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? speed, accuracy and efficiency of testing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 9/24/2024 "Good for setting the groundwork and getting accustomed to automation testing" 3/5 What do you like best about Leapwork? Leapwork is intuitive to use for first-timers. Also it might be a good place to start on the journey towards maturing your organization for automated testing. Easy to use and an overall nice and logical UI, and well-documented on their website. Review collected by and hosted on G2.com. What do you dislike about Leapwork? It is not particularly fast, nor is it reliable for automation that requires interacting with websites. Especially if the website is updated frequently, the amount of non-value adding maintenance of existing, broken flows takes more time than just testing manually. Also, the suite does not auto-update nor notify users of a new update, which means we ran a 2 year old, outdated version of Leapwork, which we did not notice until we contacted support about a few bugs we tracked down to not our own services, but to the Leapwork automation suite. Turned out, they were indeed Leapwork software bugs, which were fixed a year and a half ago. Generally buggy, I would say. Chrome iMacros could do some of our automations in a tenth of the time it took Leapwork to perform the exact same steps. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Leapwork did help us identify a few minor issues in the automated testing, and at one point also one major issue that had not been discovered by the Operations Team. However, at one point we were reviewing the flow videos, because it had given an "OK" for a long time when actually that feature did not work at all, which we were curious about. Turns out that the flows were correctly set up, but due to "lagging" and unstableness of the Leapwork suite, it would randomly skip steps or just end flows in the middle of a flow with a "success" message. This was disappointing to discover, and led us to hire a JAVA automation developer instead of using Leapwork. Leapwork might be right for some, but not for us. In the end, with only some 30–40 flows, time was spent on maintenance instead of new automations. With our 95% automation test goal, Leapwork did not cut it once our organization matured in our automation needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Pramod M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pramod M.") PM Pramod M. Director, DevSecOps/Cloud and Agile SDLC Mid-Market (51-1000 emp.) 7/10/2024 "Leapwork one of the best no-code test automation tool" 5/5 What do you like best about Leapwork? No-Code test automation tool Anyone can learn and start automating tests without any experience Online videos are all you need to get started Great customer support and 24 hours online/chat (human) help available. Complete integration into DevOps and CI/CD pipelines. Any use case that we have, LEAPWORK is able to fulfil, covers all our feature requirements. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Struggling to find anything that I dislike about LEAPWORK. Our 1st implementation is going live in July, followed by multiple more this year. Will be able to talk about enhancements in future. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? We will like to use LEAPWORK in our Smoke Test and Acceptance Test that are integrated into the CI/CD pipelines which automatically deploy containers/microservices. LEAPWORK quick test automation and pipeline plugins help us achieve this very easily. We will like to use LEAPWORK to perform Regression Testing periodically and distribute the load among different agents all throughout the day to reduce the number of licenses we need, we are able to do it with ease. Review collected by and hosted on G2.com. Show More Response from Duncan Young of Leapwork [Editedit](https://www.g2.com/survey_responses/leapwork-review-9877792/official_response/edit) Dear Pramod, Thank you for taking the time to leave such a positive review and share your feedback. It’s fantastic to hear that you find Leapwork intuitive and that our online videos and customer support have helped you get up and running. We’re also pleased to hear that Leapwork integrates seamlessly into your DevOps and CI/CD pipelines. We look forward to hearing about your future enhancements and successes with Leapwork. If you have any questions or need additional support, please reach out to me or your Customer Success Manager. Best regards, Duncan Young Customer Success Operations Manager Validated ReviewerIncentivizedSource: Seller invite ![Jhared S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jhared S.") JS Jhared S. Director of QA Mid-Market (51-1000 emp.) 6/25/2024 "An excellent framework backed by an excellent company" 5/5 What do you like best about Leapwork? The framework itself provided features that no other offerings were able to provide: the ability to actual work with our legacy code. We have an old 30+ year codebase that we've had major difficulty finding a framework that worked properly, leading us to build something in-house that was a pain to maintain. With Leapwork we've found an option that actually works properly with our software without a major amount of trouble. Initial integration was problematic, but this brings about the 2nd major reason why Leapwork is an ideal partner - their customer support is top notch. From the get-go Leapwork assured us that they were here to ensure our success. Over the past 9 months since our initial engagement, that has definitely been the case. Any support issues, bugs, best practices, etc. their team has been very willing to work with us to provide resolutions and solutions. We are well on our way of FINALLY having a proper automation suite. Review collected by and hosted on G2.com. What do you dislike about Leapwork? Pricing scheme made our initial investment small, and we're now hitting the limits of some of our licenses as more and more team members want to utilize the software. We're still getting our ROI underway, so we won't be able to expand licenses immediately. However, once we realize success it should be a simple matter to justify additional investment in Leapwork. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? 30+ year old legacy code that was not easily automated with other frameworks. In addition my QA team consists of a large number of non-tech-savvy users who do not have a ton of automation experience. Leapwork solves both of these issues by providing us with a framework that actually works with our software, but all of our QA engineers are capable of producing automated tests with it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AR Anup R. Test Automation Specialist Small-Business (50 or fewer emp.) 9/25/2024 "Leapwork as a new convenient test automation solution gaining maturity overtime" 4/5 What do you like best about Leapwork? The User Interface and wrkflows for Leapwork is pretty easy to understand even for a beginner Test Automation engineer and is suited for it. Customer support is very convenient. Review collected by and hosted on G2.com. What do you dislike about Leapwork? The flexibility of implementing enhancements or custom functions is not that mature when it comes for an experienced Test Automation engineer. Licene and User management needs improvement. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Quick test automation implementaton Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Peter V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter V.") PV Peter V. Implementation Consultant Finance and Order Management application Mid-Market (51-1000 emp.) 10/16/2024 "Leapwork for testautomation" 5/5 What do you like best about Leapwork? - The user interface for desining flows is brilliant - Easy run list setup - Easy agent set up - Documentation - Professional support Review collected by and hosted on G2.com. What do you dislike about Leapwork? - Reports could be better - Dashboards could be better Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Since we use Leapwork for automated test the quality of the released software is better. Thanks to the automated tests we have more time left for development as the test time descreases. The big canvas on which you can design testflows is great to work with. Leapwork is easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sherisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherisa M.") SM Sherisa M. Senior Vice President (Senior Manager) Enterprise (\> 1000 emp.) 6/11/2024 "New Customer Feedback" 4/5 What do you like best about Leapwork? It is very easy to use and there are alot of documentation on how to convert certain actions from test development while using this no code automation tool. There was adequate and thorough training on the tool by leapwork and their professional services team has been extremely helpful. we are 2 month in with using the tool and team has been able to create 40 subflows and completed 10 end to end processes. Review collected by and hosted on G2.com. What do you dislike about Leapwork? 1. No powerbi integration for reporting to leadership who don't have access to the tool due to license. 2. No direct integration with Azure DevOps for Traceability matrix with automated status and linakge in ADo but there is a integration that allows for the test plan to be added as a run list but no ability to configure in leapwork the change. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Prolong regression testing cycles, this tool will help reduce time and cost. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HF Helen F. Change and Implementation Manager Mid-Market (51-1000 emp.) 8/30/2024 "Easy to use and does not require developer coding experience." 4.5/5 What do you like best about Leapwork? The record and capture functionality along with the debugging elements Review collected by and hosted on G2.com. What do you dislike about Leapwork? Some of the terminology could be mor user friendly especialy if the user does not have systems knowledge of technical architecture Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? Regression testing allowing us to free up testers from departments and to enable more focus on the change that is being implemented Review collected by and hosted on G2.com. Show More Response from Joanna Pacek of Leapwork [Editedit](https://www.g2.com/survey_responses/leapwork-review-10070935/official_response/edit) Dear Helen, Thank you for taking the time to leave a review and share your feedback. I am Joanna, Head of Product here at Leapwork. I’m happy to hear that you are finding Leapwork easy to use, and you are enjoying the record and capture functionality along with the debugging elements. Thank you for your feedback regarding our terminology. We strive to make our platform as user-friendly as possible, especially for non-technical users. It would be great to hear more about which specific terms could be simplified or clarified to improve your experience. Please contact your Customer Success Manager as we would love to discuss any ideas with you. Thanks once again for your review and suggestions as it helps us continue to improve our platform. Best regards, Joanna Current UserValidated ReviewerIncentivizedSource: Seller invite AE Adrian E. RPA Engineer Enterprise (\> 1000 emp.) 6/10/2024 "Very intuitive and versatile platform with excellent customer service" 4.5/5 What do you like best about Leapwork? Ease of use, ability for new users to become productive very quickly Review collected by and hosted on G2.com. What do you dislike about Leapwork? Lack of MI and BI, the only way to get decent metrics is pulling data directly from the database. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? We primarily use Leapwork for automating business processes, but we also use it for our regression testing suite. Review collected by and hosted on G2.com. Show More Response from Joanna Pacek of Leapwork [Editedit](https://www.g2.com/survey_responses/leapwork-review-9769070/official_response/edit) Dear Adrian, Thank you for taking the time to leave a review and share your feedback. I’m Joanna, Head of Product here at Leapwork. I’m happy to hear that you are finding Leapwork easy to use, and you are quickly getting value from your newly onboarded users. We appreciate your feedback regarding the lack of MI and BI in Leapwork. We are working on improving Reporting within the Customer Portal to solve this. Stay tuned to our release notes for updates on when this new feature will be available Thanks once again for your review and suggestions as it helps us continue to improve our platform. Best regards, Joanna 8/15/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/24/2024 "Test automation without writing code" 4/5 What do you like best about Leapwork? I like that Leapwork is 100% visual. It makes it easy for non-programmers to create automated scripts. There's no "behind the scenes" code you have to worry about either. Everything is "WYSIWYG" Review collected by and hosted on G2.com. What do you dislike about Leapwork? What I dislike is that once you're using Leapwork, there's no way to export it to another tool in the future. So if you go with Leapwork, you're stuck with Leapwork. Review collected by and hosted on G2.com. What problems is Leapwork solving and how is that benefiting you? UI test automation Review collected by and hosted on G2.com. 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