Ease of use, dedicated building blocks for web/desktop/SAP testing, good support and guidance from Leapwork, possibility of creating re-usable subflows, possibility of API integration Review collected by and hosted on G2.com.

sometimes inconstant in execution, less compatible with data driven testing Review collected by and hosted on G2.com.

The easy-to-understand visuals. You can do anything you can think of. We have used it for 24/7 testing and pipeline testing and it works great. The integration with our CI/CD pipelines was very easy. The support is exactly what I expected as a German customer. Implementing new tests is much easier than with other tools we have tried. Review collected by and hosted on G2.com.

If we want to increase the number of parallel tests, we have to buy more licences. Review collected by and hosted on G2.com.

It helps us to automate and shorten our regression tests within the business to make our route to production more efficient. Some of our regression tests include steps taken over several days for some processes when executed manually.

It has helped to embed test automation into our wider test processes and strategy.

Leapwork are always on hand to support when needed whether this be installation support or general queries around the product and processes. Review collected by and hosted on G2.com.

Our team are happy with all the features of the product that are used by us. Review collected by and hosted on G2.com.

Automate processes that do not require human intervention Review collected by and hosted on G2.com.

With every update on DOM, the Leapwork flow would need to be continuously updated and maintained. In one way, it helps to understand changes but also requires hands-on support in such situations. Review collected by and hosted on G2.com.

The customer service and professional services teams have been excellent in the business case and technical assistance they have provided for our transition to the Leapwork automated testing tool. Review collected by and hosted on G2.com.

For browser based application testing it can be challenging to find the best strategy to use when validating a test case result. Review collected by and hosted on G2.com.

Leapwork is an excellent tool to rapidly replace manual repetitive tasks with an automated solution, it works across a range of applications from websites to Windows applications. It has lots of great features and can integrate with multiple systems (databases, API services, etc., easily). We have used Leapwork to remove the admin burden from our customer services and claims teams. We have also used Leapwork to perform basic daily checks to ensure our systems are operational. We have also started to use Leapwork to automate our regression testing, which has started to remove manual effort from the testing process. Review collected by and hosted on G2.com.

The slight issue we have experienced is when a Google Chromium engine update is performed, our flows can stop working until we manually update the Chromium component. Review collected by and hosted on G2.com.

Quick and fast to create automation scripts

Support web, desktop, and cloud and API automation.

Easy to learn and implement

Good customer support

Can easily integrate. Review collected by and hosted on G2.com.

Controlling and working with complex Excel data. Review collected by and hosted on G2.com.

We are using Leapwork as a critical production application for checking all other production systems every day instead of using it as a test automation tool. We have automated more than 1500 checks and scheduled them to run seamlessly across different production systems. It is really easy to create the flows, saves time and effort, and has a really good UI to support every configuration. An efficient way to automate your checks or to use it as a check tool which is reliable. Review collected by and hosted on G2.com.

Several things I would like to see improved for our use case (since we use and treat the tool as a production system):

1. I would like to see a good and quick response support team.

2. Possibility to automate the deployment of the tool. Currently, there are several issues like, when doing an installation, we have to get the license key manually, and need to enable HTTPS manually. These things need to be fixed. Review collected by and hosted on G2.com.

Leapwork's drag-and-drop interface is a joy to use. Building automation flows feels like piecing together a logical puzzle, making it accessible even for non-programmers. Onboarding was really easy. I was up and running with basic automation within a day. The platform is well-documented, and the learning resources are excellent for both beginners and experienced users. Even though the user interface is easy to use, Leapwork packs a punch with features like data-driven testing, cross-browser compatibility, and integrations with popular CI/CD tools. It can handle complex scenarios without breaking a sweat. Also the visual nature of the platform makes it easy to share and collaborate on automation flows with team members, regardless of their technical background. The Customer Support is really friendly and helpful. Review collected by and hosted on G2.com.

While the visual flow makes it easy to understand the logic, debugging errors can sometimes be a bit challenging. More detailed error messages would be helpful. If flows get very complex it might be challenging to navigate through the flows. Review collected by and hosted on G2.com.

What makes Leapwork stand out is the powerful array of web, mobile, desktop, OCR, and many more functions that are easy to learn for those with no prior coding knowledge. Leapwork's ability to parametrize commonly used operations (sub-flows), locator strategies, and excellent variable scoping allows the user to automate even the most complex applications and seamlessly drive testing across different environments and/or versions of your software. We have been able to integrate Leapwork with our TeamCity pipeline to run hours of automated regression tests on a nightly basis for our latest code base, helping us catch bugs even quicker. The Leapwork support team is also incredibly responsive and more than happy to screenshare with you to figure out any issues. Because Leapwork has been so powerful and easy to use, we've realized a return on investment much sooner than anticipated! Review collected by and hosted on G2.com.

One thing I would like to see improved is the ability to automatically rerun flows that have failed as part of a run list. Some of our failures turn out to be very minor/flaky things that don't happen after re-running. It would be great to have the option of automatically re-running failures X number of times. Additionally, we've encountered scenarios where agents in the run list are being held up by some flows that take longer to run or are stuck in some sort of loop. In these cases, Agent A is taking very long or stuck in some loop while many other flows that have been assigned to Agent A cannot be started because Agent A is stuck. It would be great to have an agent distribution method that dynamically allocates agents as they become available instead of assigning an agent to each flow before starting each step in a schedule. For example, each step in a run list would reserve Agents 1-10 prior to starting the step, but within each step Agents 1-10 will be assigned to whatever flow is ready in that moment. It won't assign Agents 1-10 prior to starting the step. Another small pain point for us is identifying reports and videos. Having multiple teams that work off one controller, it's currently not possible to separate reports by team. All reports are dumped into the same central location and are not titled by the name of the schedule/run list/flow, so it's nearly impossible to find relevant run videos if you have a lot of flows in your run list. Review collected by and hosted on G2.com.