Lansweeper offers a solid and comprehensive inventory of IT assets and enables a quick overview of the existing infrastructure. The reporting functions are also fundamentally helpful and provide a good basis for audits, license management, and security analyses. In the on-premises version, the solution is mature and offers many features that deliver real added value in operation. Review collected by and hosted on G2.com.

The cloud version, in my view, is not mature and is not being developed further with the necessary quality. At the same time, the on-prem version is hardly being expanded functionally, but is primarily provided with bugfix releases. However, new errors regularly arise, which overall gives the impression that stability and quality are not sufficiently ensured.

The cloud and on-prem environments also do not work together cleanly. The sync does not function reliably and especially not bidirectionally, which leads to inconsistencies and additional manual effort. Central functions are missing in the cloud that are present in the on-prem version. Additionally, data inconsistencies between cloud and on-prem repeatedly occur, which severely affects the reliability of the solution.

The support is also inadequate, inquiries are often not resolved satisfactorily, and problems remain partially or are only incompletely addressed. Overall, the impression arises that the quality of the solution is continuously declining.

Currently, I am very dissatisfied with the development and the delivered quality of Lansweeper overall. Review collected by and hosted on G2.com.

I like the ease of upgrades with Lansweeper; they’ve made it quite easy to upgrade the systems with just one button, which means I don't have to worry about it. I also appreciate the ability to integrate it with all devices and track all devices on my domain. The initial setup was very easy with no issues encountered. Their support is amazing—whenever I contact them, they’re very quick to help with any issue, although I haven’t had any issues myself. Review collected by and hosted on G2.com.

The ability to operate with cloud capability is still somewhat cumbersome and could use some improvement. Review collected by and hosted on G2.com.

To combination of data like AD, Azure, Hardware etc. Even the possibility to integrate own data is great. It gives an IT department one single source of truth. Review collected by and hosted on G2.com.

The the main effort now only goes to the cloud solution. The local installation with direct access to the data base is extremely valuable. Review collected by and hosted on G2.com.

Comprehensive asset discovery – Automatically detects all devices, software, and hardware across the network.

Detailed inventory reporting – Provides in-depth information on hardware, software, licenses, and configurations.

Easy integration and automation – Works well with Active Directory, SCCM, and other IT tools to streamline management.

User-friendly interface – Intuitive dashboards make it easy to monitor and manage assets.

Audit and compliance support – Helps track software usage, licensing, and changes for regulatory compliance.

Customizability - Wonderful custom reports and custom fields for assigning additional information to track in reports. Review collected by and hosted on G2.com.

Increase in pricing and trying to force users into the cloud. Review collected by and hosted on G2.com.

How well it works for asset discovery and the ease of intergration into the Atlassian Jira asset module Review collected by and hosted on G2.com.

I have found nothing I dislike about Lansweeper Review collected by and hosted on G2.com.

Agentless scanning, asset depth, warranty tracking, interface, and reporting. Review collected by and hosted on G2.com.

UI Performance, Feature Disparity between cloud & on-prem

no go back action on cloud

can't fix number of assets on page once ( 50 ) but I would like 500 each time ( for ex ) Review collected by and hosted on G2.com.

I have known Lansweeper since around 2012 and have already implemented it at various companies. I love and appreciate the software very much because it finally provides an overview of the IT infrastructure. This is extremely important for handling and security. Review collected by and hosted on G2.com.

It is a brilliant inventory of the entire infrastructure. No more Excel cheats that are outdated as soon as they are saved.

Dear Lansweeper team, ... keep it up.👌 Review collected by and hosted on G2.com.

Easy search, info combined in helpful way Review collected by and hosted on G2.com.

I cannot find something intense to share Review collected by and hosted on G2.com.

Its compliment of abilities, from helpdesk to inventorying to remote access. Review collected by and hosted on G2.com.

The remote access function could be a bit easier and more user friendly to use. Review collected by and hosted on G2.com.

Reports, and the SQL database.

The API connection allows a lot of automation's and a lot of additional steps.

The ease of use is high and it was easy to install, just ensure you set up SNMP correctly.

Customer support are responsive and very knowledgeable, Review collected by and hosted on G2.com.

When trying to delete a user that was on the helpdesk, you have to assign those calls to someone else. Review collected by and hosted on G2.com.