Generated from real user reviews
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"very good product"
What do you like about Kong Konnect?
The api for automation is really helping my tenants to push their configuration changes
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
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kalpesh m.
Enterprise (> 1000 emp.)
4.5/5
"API Gateway made efficient by Kong"
What do you like about Kong Konnect?
This experience has increased team efficiency as no dedicated resource was needed and we could automate this workflow faster and easier
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you like about Kong Konnect?
Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a
Anshul A.
Mid-Market (51-1000 emp.)
5.0/5
"From Product Creation to Future Market Dominance"
What do you like about Kong Konnect?
One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you like about Kong Konnect?
Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, a
Thomas C.
Mid-Market (51-1000 emp.)
3.5/5
"Kong powerful API management service"
What do you like about Kong Konnect?
Kongs hybrid mode, you don't need to maintain a database or manage the control plane yourself.
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Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you like about Kong Konnect?
Light weighted reverse proxy. East to manage and setup
Anshul A.
Mid-Market (51-1000 emp.)
5.0/5
"From Product Creation to Future Market Dominance"
What do you like about Kong Konnect?
One thing I’ve really liked about Kong Konnect is how much easier it makes managing APIs across different environments. The centralized control plane
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you dislike about Kong Konnect?
Need dedicated leaning courses with proper learning path and labs for easy adoption for new members.
Seenu V.
Small-Business (50 or fewer emp.)
4.5/5
"Kong"
What do you dislike about Kong Konnect?
Overall, Kong Gateway is pretty solid, but the documentation could use some work. When I was getting started, I found the initial setup instructions a
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Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Efficient API management for microservices"
What do you dislike about Kong Konnect?
Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Good tools with lots of security feature and leading market on api gateway"
What do you dislike about Kong Konnect?
Need dedicated leaning courses with proper learning path and labs for easy adoption for new members.
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
See Related User Reviews
Sumit K.
Enterprise (> 1000 emp.)
3.5/5
"Simple API Gateway to do the job"
What do you dislike about Kong Konnect?
Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool
Ayushi J.
Mid-Market (51-1000 emp.)
4.5/5
"Flexible, Scalable, and Effortless API Management"
What do you dislike about Kong Konnect?
What I dislike is that getting started can be rough, especially if you’re new to API gateways; the documentation sometimes leaves you hanging and figu
See Related User Reviews
Thomas C.
Mid-Market (51-1000 emp.)
3.5/5
"Kong powerful API management service"
What do you dislike about Kong Konnect?
Improve onboarding - experience can be daunting for new users
Anna S.
Small-Business (50 or fewer emp.)
5.0/5
"Incredible Speed, Rock-Solid Performance, and Total Control Over Security & Traffic"
What do you dislike about Kong Konnect?
The first few weeks can be difficult to get used to if you don’t have prior experience. Another drawback is the price; the enterprise version isn’t ex
I like Kong Gateway's seamless integration and how it's based on Nginx reverse proxy, which allows me to set limits easily. Review collected by and hosted on G2.com.
I find the documentation poor, especially for the initial setup and configuration. Review collected by and hosted on G2.com.
I like the flexibility and easy-to-use UI of Kong Gateway. The integration with AWS was impressive, and the initial setup was straightforward. Review collected by and hosted on G2.com.
A lot of commands involved and that need to be reduced Review collected by and hosted on G2.com.
Kong Gateway is highly performant and cloud-native by design, which makes it an excellent fit for modern microservices and Kubernetes-based environments. I really appreciate its flexibility with plugins for security, observability, and traffic management—especially features like authentication, rate limiting, and service mesh integration. The developer experience is smooth, and the open-source foundation combined with enterprise-grade support ensures scalability and reliability. Its lightweight footprint and API-first approach make it easy to integrate into CI/CD pipelines while maintaining strong security practices. Review collected by and hosted on G2.com.
The documentation can sometimes be fragmented, making it difficult to find detailed, end-to-end configuration examples for more complex use cases. The learning curve is a bit steep for teams new to API gateways, and some advanced plugins require enterprise licensing, which may not always be budget-friendly for smaller organizations. Review collected by and hosted on G2.com.
It's very much competitive with functionality provided my modern api gateway. Latest technologies used and make very lighter. Review collected by and hosted on G2.com.
The UI could be better, but I still like how it helps everyone move away from what they’re currently using and explore the features. Review collected by and hosted on G2.com.
Easy to configure as nginx based, easy to understand the plugin Review collected by and hosted on G2.com.
Limited Plugin and multilayer application Review collected by and hosted on G2.com.
Kong is full featured and really easy to setup API Gateway, featured as a leader in the Gartner magic quadrant.
Out of the box it has a lot of plugins centred in security, rate limiting, validations, and much more. It also supports custom plugins.
Kong is also a cloud native product, that works really well in containerized environments such as Kubernetes, and runs really well under load on low resources, such as low CPU and RAM.
Kong also offers an amazing and customizable API Gateway. Review collected by and hosted on G2.com.
I don't have anything that I dislike about the product, as Kong always listens to customers complaints and tries to fix the issues that are raised. Review collected by and hosted on G2.com.
I like the UI of Kong Gateway. It solves our day-to-day needs and the team is very happy using it. The initial setup was very easy. Review collected by and hosted on G2.com.
Nothing Review collected by and hosted on G2.com.
1.Decentralized & High-Performance Architecture
2.Service Mesh Support (Kuma/Envoy Integration)
3.Powerful Declarative Configuration (GitOps-Friendly) Review collected by and hosted on G2.com.
Although Kong has many plugins, some community plugins lack maintenance, updates, and version compatibility.
A more standardized, validated plugin ecosystem would help developers. Review collected by and hosted on G2.com.
after my previous response, I can see various plugins such as PII sanitization and Automated RAG injector as welll as trace tool for debugging is also very helpful. Review collected by and hosted on G2.com.
Kong is not acting as an IDP server, we are not able to generate tokens from kong itself, we have to use third party IDP servers as okta, oauth 0 etc, so it will be good if we can get this functionality in kong itself, so it can compete with other API gateways like Apigee. Review collected by and hosted on G2.com.
One of the goto solutions for all your API gateway needs in multicloud environments providing highly scalable solutions. Review collected by and hosted on G2.com.
Dealing with Enterprise restrictions, plugins management & a few performance challenges Review collected by and hosted on G2.com.