# KnownHost Reviews **Vendor:** KnownHost **Category:** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting) **Average Rating:** 4.2/5.0 **Total Reviews:** 14 ## About KnownHost KnownHost is a leading provider of managed hosting solutions, offering a wide range of services such as VPS hosting, dedicated servers, shared hosting, and WordPress hosting. With a focus on performance, reliability, and customer support, KnownHost serves businesses of all sizes from state-of-the-art U.S.-based data centers. By combining high-speed infrastructure with 24/7/365 expert support, KnownHost empowers users to achieve optimal uptime and scalability. Whether you're launching a website, growing an online business, or managing enterprise-level hosting, KnownHost provides the tools and resources for success. This robust offering makes KnownHost an ideal solution for those seeking reliable hosting backed by exceptional service. ## KnownHost Pros & Cons **What users like:** - Users value the **affordability** of KnownHost, receiving high-quality support typically reserved for more expensive services. (2 reviews) - Users appreciate the **responsive and helpful customer support** from KnownHost, enhancing their overall hosting experience. (2 reviews) - Users find KnownHost to be incredibly **easy to use** , thanks to responsive support and intuitive management tools. (2 reviews) - Users appreciate the **easy management with cPanel** , making website administration straightforward and efficient. (1 reviews) - Users endorse the **cost effectiveness** of KnownHost, benefiting from free caching and CDN credits that save money. (1 reviews) - Customer Experience (1 reviews) - Easy Configuration (1 reviews) - Easy Management (1 reviews) - Fast Hosting (1 reviews) - Helpful (1 reviews) **What users dislike:** - Users experience **email issues** with broken links and outdated information, complicating the WordPress login process. (2 reviews) - Users often face **login issues** due to unclear instructions and broken links in the onboarding process. (2 reviews) - Users face **cPanel issues** with login guidance, resulting in confusion and a lack of necessary documentation. (1 reviews) - Users express frustration over KnownHost's **high pricing** for underwhelming performance and poor customer support. (1 reviews) - Users express dissatisfaction with KnownHost, citing **high pricing** that doesn't match the service quality provided. (1 reviews) - Hosting Issues (1 reviews) - Integration Issues (1 reviews) - Navigation Issues (1 reviews) - Plugin Issues (1 reviews) - Poor Customer Support (1 reviews) ## KnownHost Reviews ### 1. Simple, Predictable Billing—But Reliability Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan M. | CTO & Head Sage, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about KnownHost?** Straightforward and built on a simple architecture. The billing is easy to understand and predictable, which makes it easier to plan and avoid surprises. **What do you dislike about KnownHost?** The architecture felt unstable. Our entire private cloud went down when they recycled a router and changed its network settings, which meant nothing came back up on its own. **What problems is KnownHost solving and how is that benefiting you?** Easy-to-understand web hosting. If you’re comfortable with the control panels and you need a VPS, these are the folks to go with. ### 2. Highly Affordable and Highly Professional Hosting Platform with Top Notch Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Filip G. | Web Designer / Developer / Seo Monkey, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about KnownHost?** Knownhost is a budget hosting with highest level tech support that you'd ordinarily would pay an arm and a leg for. **What do you dislike about KnownHost?** No phone support, which is okay since their email response is under a couple of minutes. **What problems is KnownHost solving and how is that benefiting you?** As I manage numerous web clients I will have a variety of issues from small stuff to security concerns. Their support is insanely fast plus they go out of their way to make sure you are all set. ### 3. Fantastic support, great software, excellent uptime record **Rating:** 5.0/5.0 stars **Reviewed by:** Brian "Sully" S. | Principal, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about KnownHost?** Knownhost is easy to work with. We have a reseller account and have found them to be very responsive and helpful. The full suite of premium hosting software is available--cPanel, WHM, Softacular, Lightspeed caching. It has been easy to create subaccounts and additional users. **What do you dislike about KnownHost?** The initial screen on login is a bit confusing and could be improved. Other than that, no complaints. **What problems is KnownHost solving and how is that benefiting you?** We needed to host multiple websites and provide clients 360-degree control of their hosting experience. Nothing is kept back from our end users--they can fully configure their nameservers, etc. ### 4. Reliable and High-Performing Managed WordPress Hosting With cPanel and Awesome Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Dr Andy T. | Founder, Owner, and Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about KnownHost?** Our managed WordPress hosting package uses LiteSpeed Enterprise web server. This software ensures our website's pages load fast, providing an optimal user experience. With LiteSpeed web server, we can use the LiteSpeed Cache for WordPress (LSCWP) plugin. The LSCWP plugin does not work on other web server software, such as Apache, Nginx, Lighttpd, and IIS. The LSCWP plugin, one of the best cache plugins available, saves us money. The plugin is free whereas comparable WordPress cache plugins cost $49 or more per site per annum. Sites with the plugin can also leverage QUIC.cloud's Content Delivery Network (CDN). We receive 100 complimentary credits per domain per month for use with QUIC.cloud's Standard Plan. These free credits are ample for our needs. The hosting package comes with cPanel, which simplifies server and website management tasks. The KnownHost customer service team is responsive, professional, and helpful. **What do you dislike about KnownHost?** The KnownHost knowledge base provides some information on managed WordPress hosting." But this information does not cover tasks like logging into the WordPress admin dashboard. KnownHost sent us an email informing us of the activated service. This email had a broken link titled "WordPress Tour." Another link ("How to change your WP Admin Login details") took me to an outdated WordPress Codex page. The same email did not have information on how to log into our WordPress website nor a link to such information. We set a new WordPress Administrator password and logged in after clicking around. (To log in, first change the WordPress Admin password here: cPanel -> Domains -> WordPress Toolkit -> Setup. Then go to the WordPress login page, the URL of which is at the top of the "Setup" pop-up window.) New users will find some onboarding documentation (which is currently unavailable) useful. **Recommendations to others considering KnownHost:** I would recommend taking this managed WordPress hosting package for a test drive. KnownHost offers a 30-day money-back guarantee to new customers. If it doesn't meet your needs, you can request a refund within the first 30 days. **What problems is KnownHost solving and how is that benefiting you?** KnownHost's managed WordPress hosting provides performance, reliability, and convenience. KnownHost takes care of WordPress and PHP updates, backups, and security. So, we can spend more time on, and be more productive in, our core business. The KnownHost managed WordPress hosting package uses Litespeed Enterprise web server. This means we can save money by using the LSCWP performance plugin, which is free. With the plugin, we can also use QUIC.cloud's CDN and online services. The generous monthly complimentary credits for QUIC.cloud's Standard Plan are ample. ### 5. I have tried various hosting Platform but this is the best SO FAR **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun S. | Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about KnownHost?** The 24 hour support is one of the best thing that i think i have ever received the team is very fast like a bullet train. If you are stuck anywhere just contact the team and they are here to help..hat OFF to the support team. **What do you dislike about KnownHost?** The user interface of the website is very confusing and have lots of text which makes the screen very chaotic. I hope they will fix it soon. Else everything is amazing..... **What problems is KnownHost solving and how is that benefiting you?** Someone who is looking to have a website what they only want is, Cheap hosting with super-fast loading speed. That's what i am getting with Knownhost. They have different plans for different levels..that's amazing. ### 6. Is good but there are better options **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel G. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about KnownHost?** Great resources, very reliable, good experience **What do you dislike about KnownHost?** The only thing I dislike is that plan prices went up and no cheap options for virtual VPS **What problems is KnownHost solving and how is that benefiting you?** Downtime was tackled on time, very good response ### 7. Very Good VPS Hosting Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about KnownHost?** KnownHost's support has been very good. Their package prices are competitive. They have an excellent uptime record. **What do you dislike about KnownHost?** KnownHost's VPS hosting can be confusing for a novice. You have to search through their knowledge base for answers sometimes. **Recommendations to others considering KnownHost:** We have used other hosting providers through the years, but KnownHost has proved to be the most reliable. I would recommend them. **What problems is KnownHost solving and how is that benefiting you?** We use KnownHost to host multiple websites. We have used them for many years with almost zero downtime. ### 8. Knownhost: Words Cannot Describe Service Just Beyond Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2020 **What do you like best about KnownHost?** I like Nothing, Zip and Nada about Knownhost **What do you dislike about KnownHost?** I had a MVPS-4 package with Knownhost, i had a problem with the hosting and the support would not assist me at all. He went out his way to just "fob me off" with lame excuses and no actual help to assist me. Just a complete run around and time wasting session. I have never encountered such difficult support ever from any business. You would think that when you spend $978 per year on a single host account with just 1 website on it that they would go the extra mile to keep a customer happy? well not at known host that's for sure. It was easier for me to move my website off the Knownhost VPS and onto a new hosting account with another company where the support assisted me to get my website up and running again quickly. Other than the woeful support i received the actual hosting was very slow for a 6 Core VPS, so i guess the hardware they are using is from the 70's. Anyway that's my review of Knownhost as an ex customer. **Recommendations to others considering KnownHost:** Be very careful considering Knownhost if you value a high level of helpful support and value for money in a hosting company. **What problems is KnownHost solving and how is that benefiting you?** None ### 9. Not beginner-friendly but it can get the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about KnownHost?** Stellar customer support. Both the billing and technical support teams are easy to contact via email. **What do you dislike about KnownHost?** The interface is bad. It's hard to find my way around my dashboards. **What problems is KnownHost solving and how is that benefiting you?** Hosting solutions ### 10. Best hosting provider ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaue P. | Sr,, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about KnownHost?** KH have a high level support and management. Their solutions are solid and reliable. I'm a client for six years now, with no downtimes or major problems. Support response time hardly reaches 5 minutes, they are fast! **What do you dislike about KnownHost?** They could have some more flexible options of hardware. **Recommendations to others considering KnownHost:** KH is a hosting solution for people who need high quality hardware and outstanding management and support. Their prices are not the cheapest, but it worths every Dollar! The tech team, like the billing and sales team, are great and very regardful. **What problems is KnownHost solving and how is that benefiting you?** My own company websites and apps plus my clients websites and apps are hosted at KH, I had 0 downtime in six years! ### 11. Excellent VPS Web Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about KnownHost?** Their customer service is off the charts. They usually respond to support requests in less than 10 minutes. Their servers are very stable and I have experienced very little downtime. **What do you dislike about KnownHost?** There is a $10 fee to restore a backup of a specific domain on your server if you have multiple domains and don't want all of them rolled back. This is something I should be able to do myself without contacting support, and I think the fee is just enough to be annoying. That said, there is really nothing else negative I can say about my experience with knownhost. **Recommendations to others considering KnownHost:** I would absolutely recommend KnownHost to anyone looking for a solid, reliable VPS hosting solution. **What problems is KnownHost solving and how is that benefiting you?** We host all of our sites on Knownhost and have had less downtime because of them. ### 12. Knownhost provides consistent, reliable service and their tech support is FAST to respond! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin C. | Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about KnownHost?** We've used knownhost VPS to host all of our sites (around 40 sites) for over five years and they have been awesome. Their prices are more than fair, and it has never taken more than 10 minutes for tech support to get back to me. **What do you dislike about KnownHost?** I can't think of anything I dislike about knownhost. They really do a great job. **Recommendations to others considering KnownHost:** I would absolutely go with KnownHost. They have good coupons too if you check google! **What problems is KnownHost solving and how is that benefiting you?** They give us consistent, reliable hosting with almost no downtime. I've had some very frustrating experiences with other hosting providers and after all that, it feels like I'm on vacation or something dealing with KnownHost. ### 13. Excellent Host **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about KnownHost?** Excellent up-time. Fast, responsive support. Automatically upgrade services periodically. **What do you dislike about KnownHost?** I really have not had any problems with KnownHost. **What problems is KnownHost solving and how is that benefiting you?** KnowHost has been a very good hosting partner. ### 14. Laravel hosting on known host **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about KnownHost?** Easy set up for larvel projects, easy to use. **What do you dislike about KnownHost?** Didn't find anything not to my liking. Base server seemed easy to navigate **Recommendations to others considering KnownHost:** Easy Laravel Hosting, if you're using Laravel, this is a great option **What problems is KnownHost solving and how is that benefiting you?** Hosting for laravel projects for clients that don't have server capabilities of their own. ## KnownHost Discussions - [What is KnownHost used for?](https://www.g2.com/discussions/what-is-knownhost-used-for) - [View KnownHost pricing details and edition comparison](https://www.g2.com/products/knownhost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+23%3A43%3A45+-0500&secure%5Bsession_id%5D=b4669251-7d03-4bb2-b161-348b9e262cc6&secure%5Btoken%5D=2f3fed5b26682b482e049fa5e3909362c191dbfd1648cf17307b3483d153c8b7&format=llm_user) ## KnownHost Integrations - [WireGuard](https://www.g2.com/products/wireguard/reviews) ## KnownHost Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Set Up** - Customization - Ease of Installation - Speed **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support - Fully Managed Service - IP Addresses Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top KnownHost Alternatives - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (285 reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (784 reviews) - [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) - 4.4/5.0 (203 reviews)