KnownHost Reviews & Product Details

Knownhost is a budget hosting with highest level tech support that you'd ordinarily would pay an arm and a leg for. Review collected by and hosted on G2.com.

No phone support, which is okay since their email response is under a couple of minutes. Review collected by and hosted on G2.com.

Knownhost is easy to work with. We have a reseller account and have found them to be very responsive and helpful. The full suite of premium hosting software is available--cPanel, WHM, Softacular, Lightspeed caching. It has been easy to create subaccounts and additional users. Review collected by and hosted on G2.com.

The initial screen on login is a bit confusing and could be improved. Other than that, no complaints. Review collected by and hosted on G2.com.

Our managed WordPress hosting package uses LiteSpeed Enterprise web server. This software ensures our website's pages load fast, providing an optimal user experience.

With LiteSpeed web server, we can use the LiteSpeed Cache for WordPress (LSCWP) plugin. The LSCWP plugin does not work on other web server software, such as Apache, Nginx, Lighttpd, and IIS.

The LSCWP plugin, one of the best cache plugins available, saves us money. The plugin is free whereas comparable WordPress cache plugins cost $49 or more per site per annum. Sites with the plugin can also leverage QUIC.cloud's Content Delivery Network (CDN). We receive 100 complimentary credits per domain per month for use with QUIC.cloud's Standard Plan. These free credits are ample for our needs.

The hosting package comes with cPanel, which simplifies server and website management tasks.

The KnownHost customer service team is responsive, professional, and helpful. Review collected by and hosted on G2.com.

The KnownHost knowledge base provides some information on managed WordPress hosting." But this information does not cover tasks like logging into the WordPress admin dashboard.

KnownHost sent us an email informing us of the activated service. This email had a broken link titled "WordPress Tour." Another link ("How to change your WP Admin Login details") took me to an outdated WordPress Codex page. The same email did not have information on how to log into our WordPress website nor a link to such information. We set a new WordPress Administrator password and logged in after clicking around. (To log in, first change the WordPress Admin password here: cPanel -> Domains -> WordPress Toolkit -> Setup. Then go to the WordPress login page, the URL of which is at the top of the "Setup" pop-up window.)

New users will find some onboarding documentation (which is currently unavailable) useful. Review collected by and hosted on G2.com.

The 24 hour support is one of the best thing that i think i have ever received the team is very fast like a bullet train. If you are stuck anywhere just contact the team and they are here to help..hat OFF to the support team. Review collected by and hosted on G2.com.

The user interface of the website is very confusing and have lots of text which makes the screen very chaotic. I hope they will fix it soon. Else everything is amazing..... Review collected by and hosted on G2.com.

Great resources, very reliable, good experience Review collected by and hosted on G2.com.

The only thing I dislike is that plan prices went up and no cheap options for virtual VPS Review collected by and hosted on G2.com.

KnownHost's support has been very good. Their package prices are competitive. They have an excellent uptime record. Review collected by and hosted on G2.com.

KnownHost's VPS hosting can be confusing for a novice. You have to search through their knowledge base for answers sometimes. Review collected by and hosted on G2.com.

I like Nothing, Zip and Nada about Knownhost Review collected by and hosted on G2.com.

I had a MVPS-4 package with Knownhost, i had a problem with the hosting and the support would not assist me at all. He went out his way to just "fob me off" with lame excuses and no actual help to assist me. Just a complete run around and time wasting session. I have never encountered such difficult support ever from any business.

You would think that when you spend $978 per year on a single host account with just 1 website on it that they would go the extra mile to keep a customer happy? well not at known host that's for sure.

It was easier for me to move my website off the Knownhost VPS and onto a new hosting account with another company where the support assisted me to get my website up and running again quickly.

Other than the woeful support i received the actual hosting was very slow for a 6 Core VPS, so i guess the hardware they are using is from the 70's.

Anyway that's my review of Knownhost as an ex customer. Review collected by and hosted on G2.com.

Stellar customer support. Both the billing and technical support teams are easy to contact via email. Review collected by and hosted on G2.com.

The interface is bad. It's hard to find my way around my dashboards. Review collected by and hosted on G2.com.

KH have a high level support and management. Their solutions are solid and reliable.

I'm a client for six years now, with no downtimes or major problems.

Support response time hardly reaches 5 minutes, they are fast! Review collected by and hosted on G2.com.

They could have some more flexible options of hardware. Review collected by and hosted on G2.com.

Their customer service is off the charts. They usually respond to support requests in less than 10 minutes. Their servers are very stable and I have experienced very little downtime. Review collected by and hosted on G2.com.

There is a $10 fee to restore a backup of a specific domain on your server if you have multiple domains and don't want all of them rolled back. This is something I should be able to do myself without contacting support, and I think the fee is just enough to be annoying. That said, there is really nothing else negative I can say about my experience with knownhost. Review collected by and hosted on G2.com.