--- title: KnowBe4 Security Awareness Training Reviews meta\_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2387 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2387 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### KnowBe4 Security Awareness Training Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. [(123 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196413&qs=pros-and-cons#reviews) Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. [(104 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195156&qs=pros-and-cons#reviews) Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. [(56 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196106&qs=pros-and-cons#reviews) Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. [(55 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195708&qs=pros-and-cons#reviews) Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. [(54 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195384&qs=pros-and-cons#reviews) Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. [(36 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195854&qs=pros-and-cons#reviews) Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. [(28 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196014&qs=pros-and-cons#reviews) Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. [(27 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196086&qs=pros-and-cons#reviews) Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. [(21 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195781&qs=pros-and-cons#reviews) Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. [(16 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196355&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of KnowBe4 Security Awareness Training ##### 1. Ease of Use Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. [ See 123 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196413&qs=pros-and-cons#reviews) See Related User Reviews AV Anthony V. Enterprise (\> 1000 emp.) 5.0/5 "Awareness training that is easy to like and works for our users" What do you like about KnowBe4 Security Awareness Training? The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Versatile Training with Room for Reporting Improvements" What do you like about KnowBe4 Security Awareness Training? I appreciate that KnowBe4 Security Awareness Training is somewhat user-friendly and offers lots of options. I really like the large library of trainin ##### 2. Training Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. [ See 104 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195156&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Versatile Training with Room for Reporting Improvements" What do you like about KnowBe4 Security Awareness Training? I appreciate that KnowBe4 Security Awareness Training is somewhat user-friendly and offers lots of options. I really like the large library of trainin ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS S S. Enterprise (\> 1000 emp.) 5.0/5 "Cybersecurity Awareness Training" What do you like about KnowBe4 Security Awareness Training? AI based Simulation and Training, User Behavior information is useful. ##### 3. Educational Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. [ See 56 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196106&qs=pros-and-cons#reviews) See Related User Reviews ![Erick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erick V.") EV Erick V. Enterprise (\> 1000 emp.) 4.5/5 "I still think that is a solid solution " What do you like about KnowBe4 Security Awareness Training? It is flexible to design your own training based in what areas you want to focus on AV Anthony V. Enterprise (\> 1000 emp.) 5.0/5 "Awareness training that is easy to like and works for our users" What do you like about KnowBe4 Security Awareness Training? The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical. ##### 4. Engaging Content Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. [ See 55 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195708&qs=pros-and-cons#reviews) See Related User Reviews MM Michael M. Enterprise (\> 1000 emp.) 5.0/5 "Top of class for Security Awareness Training and active phishing campaigns" What do you like about KnowBe4 Security Awareness Training? We have now switched to monthly trainings for all of our staff. So far it has been received well. Also looking at KB4's Cloud email security to see AB Abhishek B. Mid-Market (51-1000 emp.) 5.0/5 "Every Click Counts- Knowbe4 Cyber Awareness Platform for All" What do you like about KnowBe4 Security Awareness Training? KnowBe4 can provides ongoing, customizable phishing simulations that mimic real attacks. it also helps employees recognize and respond to phishing in ##### 5. Easy Setup Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. [ See 54 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195384&qs=pros-and-cons#reviews) See Related User Reviews ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS S S. Enterprise (\> 1000 emp.) 5.0/5 "Cybersecurity Awareness Training" What do you like about KnowBe4 Security Awareness Training? AI based Simulation and Training, User Behavior information is useful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy Setup with SSO, Feature-Rich, and Fast Customer Support" What do you like about KnowBe4 Security Awareness Training? Ease of use along with the platform. It's easy to set up with SSO with our existing platform, customer support is great and quick. We use it on a dail ### 5 Cons or Disadvantages of KnowBe4 Security Awareness Training ##### 1. Phishing Issues Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. [ See 36 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195854&qs=pros-and-cons#reviews) See Related User Reviews ![Sunday O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunday O.") SO Sunday O. Enterprise (\> 1000 emp.) 5.0/5 "Essential Tool for Comprehensive Security Training" What do you dislike about KnowBe4 Security Awareness Training? I think a lot of things work. It's just a few maybe more, we need more ammunition kind of videos. They can be more direct. Video sometimes is not too ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 4.0/5 "KnowBe4 great Training/Simulation Platform to keep you safe" What do you dislike about KnowBe4 Security Awareness Training? I think adding gamification to the platform would be a good step to expanding the platforms functionality. ##### 2. Repetitive Content Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. [ See 28 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196014&qs=pros-and-cons#reviews) See Related User Reviews ![Eduardo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo C.") EC Eduardo C. Mid-Market (51-1000 emp.) 4.5/5 "Clear, Up-to-Date Security Training with Effective Phishing Simulations" What do you dislike about KnowBe4 Security Awareness Training? One downside is that some training modules can feel repetitive over time, especially for users who have already completed similar content in previous ![Tyson B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyson B.") TB Tyson B. Mid-Market (51-1000 emp.) 3.5/5 "Effective Email Security Training, Video Content Needs Work" What do you dislike about KnowBe4 Security Awareness Training? The training videos aren't great and can be pretty corny without providing new information. I wish there was more relevant content and not as much tra ##### 3. Limited Customization Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. [ See 27 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196086&qs=pros-and-cons#reviews) See Related User Reviews JK John K. Enterprise (\> 1000 emp.) 5.0/5 "It is pretty good for general population Security Awareness Training" What do you dislike about KnowBe4 Security Awareness Training? Minor thing, but not able to customize all titles of courses JH Justin H. Mid-Market (51-1000 emp.) 4.0/5 "Easy-to-Use Training Platform with Helpful Time Estimates" What do you dislike about KnowBe4 Security Awareness Training? I dislike that we cannot create custom training programs with it and are limited in content from that regard. ##### 4. Outdated Content Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. [ See 21 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195781&qs=pros-and-cons#reviews) See Related User Reviews ![Diondre D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diondre D.") DD Diondre D. Enterprise (\> 1000 emp.) 5.0/5 "AIDA, Deepfakes, and Smarter Training - KnowBe4 Keeps Raising the Bar" What do you dislike about KnowBe4 Security Awareness Training? Uploading SCORM files for custom training is still clunky and to me seems outdated. A smoother import process is definitely needed with clearer error ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "KnowBe4 Review" What do you dislike about KnowBe4 Security Awareness Training? New training material should be available for all areas for the basic package. You need to upgrade to get newer material. Basic support is fine, but w ##### 5. Learning Curve Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. [ See 16 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196355&qs=pros-and-cons#reviews) See Related User Reviews ![Mohammed I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed I.") MI Mohammed I. Mid-Market (51-1000 emp.) 5.0/5 "Effective Security Training with Customizable Content" What do you dislike about KnowBe4 Security Awareness Training? The admin console is powerful, while a few workflows are not very intuitive at first. Deeper integration with SIEM, SOAR, DLP could improve incident r JC James C. Enterprise (\> 1000 emp.) 4.0/5 "Set-It-and-Forget-It Automation with a Powerful Training Content Library" What do you dislike about KnowBe4 Security Awareness Training? The administrative interface is incredibly powerful but has a bit of a steep learning curve for new admins. There are so many sub-menus that it can be NF Nate F. Mid-Market (51-1000 emp.) 5/13/2026 "Engaging, Customizable Training with Stellar Community Support" 5/5 What do you like best about KnowBe4 Security Awareness Training? I use KnowBe4 Security Awareness Training to help train different clients about current cybersecurity threats in the workplace. I find the modules to be really useful as they allow me to create training plans that fit the specific needs of various industries like construction, education, religious institutions, and dental practices. I absolutely love how customized I can make my training. The Community feature and the mod-store are fantastic, as I enjoy creating custom modules recommended by other admins in the Community. It’s incredibly helpful to have like-minded admins to bounce ideas off of, which makes the training both efficient and effective. I appreciate that I can ask developers from KnowBe4 questions and feel supported like I'm part of a giant KnowBe4 family. The module plans manage to be both educational and entertaining, keeping users engaged in learning. Switching to KnowBe4 from Hoxhunt was a great decision, thanks to the cost, the welcoming community, and the friendly developers. The initial setup was very easy with help from a KnowBe4 representative who walked me through training setup examples in under an hour. Finally, I'm excited about the new AI features that will be added and hope more people join this amazing Community. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I wish that there were more options for the custom templates. Some of the categories seem a bit too niche for selecting what to train them on. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? I use KnowBe4 Security Awareness Training to educate clients on cybersecurity threats with tailored plans. It effectively engages users, making learning entertaining and memorable, unlike other platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign MT Mitch T. Enterprise (\> 1000 emp.) 5/13/2026 "User-Friendly Automation with a Well-Documented Knowledge Base" 4/5 What do you like best about KnowBe4 Security Awareness Training? I like that mundane tasks such as remedial training (for failed phishing tests) and smart groups are so user friendly to configure and maintain. I especially like that the knowledge base is well documented and I rarely need to engage support. KB4 is very easy to implement with M365 and there is documentation available on how to "whitelist" KB4 across multiple systems/areas. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Making even minor changes to some of the content isn't always very easy to accomplish and in some cases requires modifications to the source code. There are a few instances we have encountered where the PAB does not properly report the email in question and only throws a very generic error message. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? It has mostly automated our compliance requirements to have at least an annual security awareness training and gives us the reporting capabilities to empower executive leadership teams with stats on our organizational security posture. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 7/20/2026 "Intuitive platform, quality content, and integrations with Microsoft" 5/5 What do you like best about KnowBe4 Security Awareness Training? Ease of applying training and great quality and quantity of the content produced. The platform has simple and intuitive navigation. It also features integrations with Microsoft, which facilitates usage and tracking of metrics. We recently updated the plan and pricing and received positive feedback on the quality of the training and the platform's performance. Now, let's start implementing artificial intelligence in user evaluations, in conjunction with Support, to assist us in this process. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? There is a delay in updating some old content and also in generating reports. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Risk and probability of an organization employee falling for a phishing scam, in addition to other security-related topics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Oscar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar C.") OC Oscar C. TSA Mid-Market (51-1000 emp.) 8/4/2026 "Clear updates on cyberattacks to always stay protected" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? The knowledge and updates it provides you about cyberattacks, so that you are protected or know how to protect yourself against any attack. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Your test trials are usually easy to identify when the attacks are more sophisticated, and people do not prepare for them. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Ensure that the staff is trained to respond to any attack and that, with an easy tutorial, they become aware and stay alert. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated JG Jennifer G. IT SYSTEMS ANAYLST Information Technology and Services Mid-Market (51-1000 emp.) 5/19/2025 "Best Phishing Simulations Out in the Market at a Premium Price" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? They have changed the view of the dashboard to a more user friendly appearance. My favorite feature is the organizational risk score. It give a clear breakdown of what should be focused on in your phishing campaign. KnowBe4 is starting to add some nifty new features to their Modstore like trainings that can be done via mobile with a heavy focus on deep fake defense. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I think that Knowbe4 offers a great robust program that allows you to easily track how well employees handle phishing emails. I would like to see that maybe they add in a feature where we pay for managed services though them. I say this because it is very time consuming to set up campaigns. Maybe make it easier for us administrators, like a point and click campaign! Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Making people more aware of phishing by "training" individuals on what to look out for. Also, is an opportunity to let them know how they performed on the Phishing simulation and creates awareness around cyber security. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 2/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ML Mark L. Mid-Market (51-1000 emp.) 5/16/2024 "Best E-Mail security awareness training available" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? KnowBe4 continues to strengthen and improve its product offerings by building on a solid foundation. Many of the products it rolls out are either free or offered at minimal cost, helping to expand the training and awareness. While most companies would place these products behind a paywall, KnowBe4 stands out by choosing not to do so. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? While the training offerings have continued to evolve, the difficulties with delivering trainings effectively in a hybrid environment remain a cause frustration. This is not entirely KnowBe4's fault as Microsoft's disabling of Direct Mail Injection(DMI) limits functionality. However KnowBe4 continues exploring alternative solutions to mitigate these issues. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? From the training alone we have stopped and been able to rip malicious emails that made it past our email security due to users Phish Alerting the email. The training tought them what to do and then they have implemented it. The product is worth the money invested. Review collected by and hosted on G2.com. Show More 2/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AB Abhishek B. DGM Mid-Market (51-1000 emp.) 7/31/2025 "Every Click Counts- Knowbe4 Cyber Awareness Platform for All" 5/5 What do you like best about KnowBe4 Security Awareness Training? KnowBe4 can provides ongoing, customizable phishing simulations that mimic real attacks. it also helps employees recognize and respond to phishing in a safe environment. Knowbe4 provides a wide variety of training materials (videos, games, quizzes, posters) in multiple languages. Providing material in multiple language is one of the very good feature for Global organizations. Phish Alert tool is very useful for employee's to report the suspicious email. Risk scoring and reporting options are best to visualize the current situation and what action need to take to improve the overall security maturity of organization. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Nothing is available which I personally dislike. So far whatever features available in Knowbe4 are the best in industry. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Knowbe4 platform having multiple features and by using such training and awareness features, we were able to resolve several critical problems related to Human errors. Earlier several problems we were facing such as how to measure the security awareness, employees was not able to recognize the phishing. But once we started utilizing the knowbe4 platform we observed that the security maturity level of organization enhanced and improved. Review collected by and hosted on G2.com. Show More Response from Isa Munoz of KnowBe4 Security Awareness... [Editedit](https://www.g2.com/survey_responses/knowbe4-security-awareness-training-review-11458786/official_response/edit) Thanks for the great review, Abhishek! It's great to hear that you're seeing real improvements in your team's ability to recognize and report phishing attempts. Amazing work in enhancing your security maturity! 2/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DD Daniel D. Jnr Cyber Security Engineer Mid-Market (51-1000 emp.) 4/28/2026 "Easy-to-Use Training Platform with Fresh Content and Seamless Microsoft Integration" 5/5 What do you like best about KnowBe4 Security Awareness Training? Great platform that’s easy to use for training, with lots of options and content categories. The system integrates well with our Microsoft estate for email and Teams alerts, as well as SSO. The content feels fresh and engaging, and the platform runs smoothly, allowing bulk training to be pushed out at a competitive price per user. The support team is also excellent and always helpful with any queries we have. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? There isnt much to dislike, the platform has been great and improvements released regularly to make the product more streamline and user friendly Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Organisation wide training to global org, allowing simple tracking, communications, reporting and also country/Department specific training Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Eduardo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo C.") EC Eduardo C. Senior Security Analyst Mid-Market (51-1000 emp.) 2/3/2026 "Clear, Up-to-Date Security Training with Effective Phishing Simulations" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? What I like most about KnowBe4 is that the training content is clear, up to date, and easy to understand for non-technical users. The phishing simulations and short training modules help reinforce good security practices on a regular basis without being disruptive. The platform also makes it easy to track progress and supports building overall security awareness across the organization. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? One downside is that some training modules can feel repetitive over time, especially for users who have already completed similar content in previous cycles. Additionally, certain simulations may not always reflect the most recent real-world scenarios. Expanding content variety and updating simulations more frequently could further improve engagement and effectiveness. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? Before using KnowBe4, we struggled with maintaining consistent security awareness across users and reducing the risk of phishing-related incidents. After implementing the platform, we now have a more structured and ongoing training program that helps users better recognize potential threats. This has improved overall awareness, reduced risky behavior, and saved time by centralizing training and reporting in one platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kadir K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kadir K.") KK Kadir K. Tech Coordinator Education Management Mid-Market (51-1000 emp.) 5/16/2024 "Phishing Simulation traning and support" 5/5 What do you like best about KnowBe4 Security Awareness Training? In addition to phishing simulations and real-life email scenarios, we appreciate KnowBe4’s up-to-date training content that evolves with emerging threats, the clear reporting and analytics that help us track user progress and risk reduction over time. The platform’s automation features have also made ongoing security awareness training more efficient and sustainable for our organization. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? While the platform is generally intuitive, the admin portal could be improved by making navigation to the latest campaigns and key management features more streamlined and user-friendly. Enhanced dashboard customization and quicker access to frequently used tools would further improve the administrative experience. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? It is training employees to recognize and be careful with phishing attempts to protect businesses and their sensitive information and assets. It ensures that employees understand the importance of cybersecurity and their role in maintaining it. It helps cultivate a security-conscious culture where employees prioritize and practice good cybersecurity habits. Review collected by and hosted on G2.com. 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