--- title: KnowBe4 Security Awareness Training Reviews meta\_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2388 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2388 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### KnowBe4 Security Awareness Training Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. [(123 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196413&qs=pros-and-cons#reviews) Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. [(104 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195156&qs=pros-and-cons#reviews) Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. [(56 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196106&qs=pros-and-cons#reviews) Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. [(55 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195708&qs=pros-and-cons#reviews) Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. [(54 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195384&qs=pros-and-cons#reviews) Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. [(36 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195854&qs=pros-and-cons#reviews) Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. [(28 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196014&qs=pros-and-cons#reviews) Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. [(27 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196086&qs=pros-and-cons#reviews) Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. [(21 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195781&qs=pros-and-cons#reviews) Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. [(16 mentions)](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196355&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of KnowBe4 Security Awareness Training ##### 1. Ease of Use Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. [ See 123 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196413&qs=pros-and-cons#reviews) See Related User Reviews AV Anthony V. Enterprise (\> 1000 emp.) 5.0/5 "Awareness training that is easy to like and works for our users" What do you like about KnowBe4 Security Awareness Training? The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Versatile Training with Room for Reporting Improvements" What do you like about KnowBe4 Security Awareness Training? I appreciate that KnowBe4 Security Awareness Training is somewhat user-friendly and offers lots of options. I really like the large library of trainin ##### 2. Training Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. [ See 104 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195156&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Versatile Training with Room for Reporting Improvements" What do you like about KnowBe4 Security Awareness Training? I appreciate that KnowBe4 Security Awareness Training is somewhat user-friendly and offers lots of options. I really like the large library of trainin ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS S S. Enterprise (\> 1000 emp.) 5.0/5 "Cybersecurity Awareness Training" What do you like about KnowBe4 Security Awareness Training? AI based Simulation and Training, User Behavior information is useful. ##### 3. Educational Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. [ See 56 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196106&qs=pros-and-cons#reviews) See Related User Reviews ![Erick V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erick V.") EV Erick V. Enterprise (\> 1000 emp.) 4.5/5 "I still think that is a solid solution " What do you like about KnowBe4 Security Awareness Training? It is flexible to design your own training based in what areas you want to focus on AV Anthony V. Enterprise (\> 1000 emp.) 5.0/5 "Awareness training that is easy to like and works for our users" What do you like about KnowBe4 Security Awareness Training? The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical. ##### 4. Engaging Content Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. [ See 55 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195708&qs=pros-and-cons#reviews) See Related User Reviews MM Michael M. Enterprise (\> 1000 emp.) 5.0/5 "Top of class for Security Awareness Training and active phishing campaigns" What do you like about KnowBe4 Security Awareness Training? We have now switched to monthly trainings for all of our staff. So far it has been received well. Also looking at KB4's Cloud email security to see AB Abhishek B. Mid-Market (51-1000 emp.) 5.0/5 "Every Click Counts- Knowbe4 Cyber Awareness Platform for All" What do you like about KnowBe4 Security Awareness Training? KnowBe4 can provides ongoing, customizable phishing simulations that mimic real attacks. it also helps employees recognize and respond to phishing in ##### 5. Easy Setup Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. [ See 54 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195384&qs=pros-and-cons#reviews) See Related User Reviews ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS S S. Enterprise (\> 1000 emp.) 5.0/5 "Cybersecurity Awareness Training" What do you like about KnowBe4 Security Awareness Training? AI based Simulation and Training, User Behavior information is useful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy Setup with SSO, Feature-Rich, and Fast Customer Support" What do you like about KnowBe4 Security Awareness Training? Ease of use along with the platform. It's easy to set up with SSO with our existing platform, customer support is great and quick. We use it on a dail ### 5 Cons or Disadvantages of KnowBe4 Security Awareness Training ##### 1. Phishing Issues Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. [ See 36 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195854&qs=pros-and-cons#reviews) See Related User Reviews ![Sunday O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunday O.") SO Sunday O. Enterprise (\> 1000 emp.) 5.0/5 "Essential Tool for Comprehensive Security Training" What do you dislike about KnowBe4 Security Awareness Training? I think a lot of things work. It's just a few maybe more, we need more ammunition kind of videos. They can be more direct. Video sometimes is not too ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 4.0/5 "KnowBe4 great Training/Simulation Platform to keep you safe" What do you dislike about KnowBe4 Security Awareness Training? I think adding gamification to the platform would be a good step to expanding the platforms functionality. ##### 2. Repetitive Content Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. [ See 28 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196014&qs=pros-and-cons#reviews) See Related User Reviews ![Eduardo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo C.") EC Eduardo C. Mid-Market (51-1000 emp.) 4.5/5 "Clear, Up-to-Date Security Training with Effective Phishing Simulations" What do you dislike about KnowBe4 Security Awareness Training? One downside is that some training modules can feel repetitive over time, especially for users who have already completed similar content in previous ![Tyson B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyson B.") TB Tyson B. Mid-Market (51-1000 emp.) 3.5/5 "Effective Email Security Training, Video Content Needs Work" What do you dislike about KnowBe4 Security Awareness Training? The training videos aren't great and can be pretty corny without providing new information. I wish there was more relevant content and not as much tra ##### 3. Limited Customization Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. [ See 27 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196086&qs=pros-and-cons#reviews) See Related User Reviews JK John K. Enterprise (\> 1000 emp.) 5.0/5 "It is pretty good for general population Security Awareness Training" What do you dislike about KnowBe4 Security Awareness Training? Minor thing, but not able to customize all titles of courses JH Justin H. Mid-Market (51-1000 emp.) 4.0/5 "Easy-to-Use Training Platform with Helpful Time Estimates" What do you dislike about KnowBe4 Security Awareness Training? I dislike that we cannot create custom training programs with it and are limited in content from that regard. ##### 4. Outdated Content Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. [ See 21 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1195781&qs=pros-and-cons#reviews) See Related User Reviews ![Diondre D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diondre D.") DD Diondre D. Enterprise (\> 1000 emp.) 5.0/5 "AIDA, Deepfakes, and Smarter Training - KnowBe4 Keeps Raising the Bar" What do you dislike about KnowBe4 Security Awareness Training? Uploading SCORM files for custom training is still clunky and to me seems outdated. A smoother import process is definitely needed with clearer error ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "KnowBe4 Review" What do you dislike about KnowBe4 Security Awareness Training? New training material should be available for all areas for the basic package. You need to upgrade to get newer material. Basic support is fine, but w ##### 5. Learning Curve Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. [ See 16 mentions ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1196355&qs=pros-and-cons#reviews) See Related User Reviews ![Mohammed I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed I.") MI Mohammed I. Mid-Market (51-1000 emp.) 5.0/5 "Effective Security Training with Customizable Content" What do you dislike about KnowBe4 Security Awareness Training? The admin console is powerful, while a few workflows are not very intuitive at first. Deeper integration with SIEM, SOAR, DLP could improve incident r JC James C. Enterprise (\> 1000 emp.) 4.0/5 "Set-It-and-Forget-It Automation with a Powerful Training Content Library" What do you dislike about KnowBe4 Security Awareness Training? The administrative interface is incredibly powerful but has a bit of a steep learning curve for new admins. There are so many sub-menus that it can be ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Mid-Market (51-1000 emp.) 8/23/2020 "KnowBe4 security training" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? KnowBe4 is a great tool for our end users to see and experience some real-world tactics for spamming, hacking, phishing, etc. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Not sure if you offer or not, but offering an at home for free experience as those users are a lot of time out of the loop on what scammers are using. Review collected by and hosted on G2.com. Recommendations to others considering KnowBe4 Security Awareness Training: ensure that the product is scalable for your needs big or small company first. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? It has cut down on email clicks of spam and or infected emails however has upped the amount of false positives where people think they are but as soon as we look a them you can tell they are real, not infected emails. Also has made our end users quicker to delete items so sometimes real emails get caught in that batch but might not be too bad.. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 2/1/2023 "Great security awareness!" 5/5 What do you like best about KnowBe4 Security Awareness Training? Our business stays secure from phishing by training the number 1 vulnerability, the users! KnowBe4 helps the users identify a phishing attempt and even provides the ability to continue the training if they fall victim to the click. There's even an integration into Outlook to help with data security. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? The AD Sync tool is highly technical. The only interface is a config file of OU, Group, and Users properties you want to sync. By integrating further into 365, I think the sync is easier. I haven't had a chance to test that out - I only saw it at Black Hat recently. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? KnowBe4 helps me train my users to be more conscious of common threats. This training removes that burden from me, allowing me to focus on my tasks. Review collected by and hosted on G2.com. Show More 8/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 11/17/2023 "Keeping skills fresh with KnowBe4 Security Awareness Training" 5/5 What do you like best about KnowBe4 Security Awareness Training? With the cybersecurity world changing so rapidly, especially with the use of AI, it is more important than ever to sharpen your skills in detecting fraudulent actors. And KnowBe4 Security Awareness Training provides me with the knowledge needed to stay diligent when online. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I believe KnowBe4 Security Awareness Training does and excellent job keeping learnings current with the changing environment. Keep up the good work. And the more people can be aware of the upside and downside of AI the better prepared they will be. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? To live into the company's information risk learning strategy, we want to provide both annual learning programs as well as bite-sized learning on a more frequent basis throughout the year. The training modules offered through KnowBe4 make it easy for us to deliver on this strategy. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris J.") CJ Chris J. IT Technician Mid-Market (51-1000 emp.) 11/14/2022 "KnowBe4 is invaluable!" 5/5 What do you like best about KnowBe4 Security Awareness Training? The training and information is paying off. Since switching from quarterly testing to monthly testing, we have seen our clicking numbers go down and our phish hooking numbers go up! Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Still waiting to be able to reset an end users password for them inside of KnowBe4 Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? The KnowBe4 training educates our end users about how people will use phishing and other social engineering methods to try and defraud them. I have been informed on multiple occasions that the knowledge they have learned from the training is also useful for their personal web use. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sunday O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunday O.") SO Sunday O. IT security analyst Enterprise (\> 1000 emp.) 8/1/2022 "Essential Tool for Comprehensive Security Training" 5/5 What do you like best about KnowBe4 Security Awareness Training? I love everything about KnowBe4 Security Awareness Training. The content is always updated and up to date, which is exactly what's happening in the world. It really helps in bringing out the bad actors and their mindsets, and bringing all the trainees up to speed. I love how the campaign emails work; they're very direct, genuine, and real, making the messages feel authentic and really connecting with the users. This approach helps us pass the message across effectively. Additionally, the setup was straightforward, and the feature called the phishery has really made it easy for users to report phishing emails, which is a game changer and makes my life so easy. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I think a lot of things work. It's just a few maybe more, we need more ammunition kind of videos. They can be more direct. Video sometimes is not too generic, especially when it comes to phone usage. My environment uses more of phone usage, and we have more users that are using phones and laptops. It would be great if they could provide more videos on that, where they keep users informed on how to deal with that. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? I use KnowBe4 Security Awareness Training to educate my organization against phishing with campaign emails, making the training real and effective. The setup was straightforward, and the PhishER feature for analyzing phishing emails has made my work easier. Review collected by and hosted on G2.com. Show More 6/18/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/18/2023 "I Can See Why People Choose This" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? I like the bright colors and easy-to-understand bits of information. My favorite part is that I can turn on subtitles and speed up the video to match my learning style. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I think the information can be presented a little too slow for me, but I am familiar with a lot of these concepts and not everyone is. Probably it is a good pace and quantity for the average viewer. I know people get annoyed when trainings take them away from their work, but when I start to feel annoyed, I choose to see these as little breaks from my normal work. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? I know my office has collectively gotten better about recognizing fake emails after using this training program, so our organization has become a little more secure. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim W.") JW Jim W. Security Analyst Enterprise (\> 1000 emp.) 7/10/2023 "Great way of cutting down on clickthrus!" 5/5 What do you like best about KnowBe4 Security Awareness Training? More and better training videos, along with better updating us on the changes. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? Everything is going great at this time and we have had a serious decrease in the number of phishing test failures. So, nothing comes to mind on improving it. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? We are in the medical field and the industry standard on clickthrus is 5.4% but I am proud to say that in our business we achieved 0.8%! That is an almost unheard and shows what the training can do for any organization if used properly. Review collected by and hosted on G2.com. Show More Response from Isa Munoz of KnowBe4 Security Awareness... [Editedit](https://www.g2.com/survey_responses/knowbe4-security-awareness-training-review-8303242/official_response/edit) Thank you for your review, and for being a valued KnowBe4 customer, Jim ! We're thrilled to hear about your impressive 0.8% clickthrough rate in the medical field - that's a fantastic achievement. Your Customer Success Manager would be happy to provide additional guidance on navigating our various settings and options to help you make the most of your KnowBe4 experience. 8/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 7/25/2023 "KnowBe4 continues to be the one-stop-shop for all things security awareness related!" 3.5/5 What do you like best about KnowBe4 Security Awareness Training? We are able to use KnowBe4 created content and import that into our LMS that our user base is familiar with. We would like to ship that training data back to the KnowBe4 platform to continue building each user's risk score. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? While we have found new content to push, including some more technical content for our savvy users, we want to see more short and funny modules that include training questions at the end. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? We are using KB4 training to spread awareness of the different kinds of attacks our users can expect to see. We are training on social engineering, how to spot phishing emails, and how to mark them as phishing with the PAB, phish alert button. Review collected by and hosted on G2.com. Show More 8/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ED Emmanuel Joseph D. Cybersecurity Support Engineer Aviation & Aerospace Enterprise (\> 1000 emp.) 3/1/2026 "KnowBe4 Makes Risk-Based Security Awareness Easy and Measurable" 5/5 What do you like best about KnowBe4 Security Awareness Training? What I like best about KnowBe4 Security Awareness Training is how well it supports a risk-based, data-driven security awareness program rather than just one time training. We run quarterly phishing campaigns, and the platform makes it very easy to identify users who fail simulations and automatically enroll them in targeted clickers training. The Security Awareness Proficiency Assessment (SAPA) and Cybersecurity Culture assessments are especially valuable to us because they give us clear visibility into our organizational and employee-level weakness. Instead of guessing where our gaps are in terms of security, we can see them measured and tracked over time. What also really stands out is the ability to assign training each quarter based on actual user behavior and assessment results. Employees are trained on their specific weaknesses, which makes the training more effective and keeps engagement higher. The reporting dashboard also makes it easy to demonstrate progress and improve to leadership. Overall, KnowBe4 helps us move beyond compliance and build a stronger, continuously improving security culture across our organization. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? While knowbe4 offers excellent training and phishing simulations, a few areas could be improved which are the training modules feel a bit outdated, and certain content can seem repetitive for employees who go through multiple quarterly trainings. The user interface and navigation can also be less intuitive at times, making it slightly tricky to find specific reports or historical campaign data especially for new admins. Despite this minor issues, the platform's ability to target training based on user weaknesses and measure progress makes it highly effective for building a stronger security culture. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? KnowBe4 Security Awareness Training solve the problem of human error in cybersecurity, particularly phishing susceptibility and weak security awareness among employees. By running quarterly phishing simulations, identifying users who fail, and assigning targeted clickers training, it addresses gaps in knowledge exactly where they exist rather than using a one-size-fits-all approach. The Security Awareness Proficiency Assessment (SAPA) and Cybersecurity Culture assessments give us measurable insights into organizational and employee weaknesses, helping us focus our training where it needed the most. The benefit for us is clear: we can reduce risk, improve compliance, and continuously strengthen our security culture by training employees based on actual behavior and measurable gaps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SM Sakthi M. Enterprise (\> 1000 emp.) 5/14/2026 "Comprehensive Training with Room for Phishing Enhancement" 4.5/5 What do you like best about KnowBe4 Security Awareness Training? I love the training sessions and phishing simulations the most. The diverse templates and library options make it easy to find what's needed. I find it convenient to target specific topics and quickly deliver effective training to maximize team learning. The various phishing templates cater to all sorts of scenarios, and I like being able to create my own templates to replicate certain attacks my company has faced. Review collected by and hosted on G2.com. What do you dislike about KnowBe4 Security Awareness Training? I wish the phishing templates were as customizable as their new offerings with Synthesia trainings. The custom phishing can be a pain at times where the formatting and picture upload abilities make it hard for my phishes to look more legitimate. Also, the headers mention that it’s from KnowBe4 and my team members have quickly caught on and know when I’m sending out a campaign. I want them to look more indistinguishable from real attacks or AI attacks that will look more polished. Review collected by and hosted on G2.com. What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you? KnowBe4 Security Awareness Training lets me efficiently target and train on key cybersecurity threats, simulates phishing for understanding, and makes it easy to report phishing. It offers diverse templates to suit various scenarios and allows me to create custom attacks, improving team awareness. Review collected by and hosted on G2.com. 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