Customer Reviews - Banking
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Customer Quotes

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"VP of MIS"

What do you like best about KnowBe4 Security Awareness Training?

Low cost solution to anti-phishing training and testing. Nearly 1,000 training modules available. Pleasant, proactive, and helpful, staff.

What do you dislike about KnowBe4 Security Awareness Training?

I can't think of any complaints or suggestions for improvement. I highly recommend KnowBe4 as a service.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Zero problems. Effectively trained staff. Lowered phishing hits.

BM
IT Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Very happy customer"

What do you like best about KnowBe4 Security Awareness Training?

Provides me with all of the tools that I need to manage my user training program including learning platform, content, testing and metrics.

What do you dislike about KnowBe4 Security Awareness Training?

None that I'm aware of. Can't say enough good things.

Recommendations to others considering KnowBe4 Security Awareness Training:

Set up a trial and review the content of the training platform.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

User cyber security awareness. Management and Board level support.

Verified User in Banking
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Improves User Awareness, and Friendly Customer Service"

What do you like best about KnowBe4 Security Awareness Training?

The absolute best is the security we get from knowing our users are rigorously tested, and the numbers show that they have ALL improved on their awareness of fraudulent emails.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the training modules could use a little updating, but they do actively add new training programs frequently.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We've had quite a few issues with users clicking on fake spam emails, and since implementing KnowBe4 our users have adopted the "Think Before You Click" mentality KnowBe4 promises to promote.

RS
ITO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Invaluable tool for our IT security"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 is easy to deploy and maintain. The training is very good and varied.

What do you dislike about KnowBe4 Security Awareness Training?

I have no complaints with KnowBe4 training and testing.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

My users are very aware of social engineering. KnowBe4 helps me keep them on top of it.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Powerful and effective tools"

What do you like best about KnowBe4 Security Awareness Training?

Setting up the phishing tests was a breeze. I have them recurring so we get decent, current metrics on how our staff are doing.

What do you dislike about KnowBe4 Security Awareness Training?

Honestly, there is not much I don't like. There are a few of the training modules that don't really apply, but there are so many to choose from it isn't really a problem.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Security awareness training content and testing our staff with phishing.

LR
SVP
Banking
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"KnowBe4 is a great solution for all businesses to utilize"

What do you like best about KnowBe4 Security Awareness Training?

We selected KnowBe4 to enhance our IT Security Training and for the ability to create our own phishing email tests. The training is informative and easy for our users to follow allowing us to assign several courses per year.

What do you dislike about KnowBe4 Security Awareness Training?

There is nothing we dislike about KnowBe4

Recommendations to others considering KnowBe4 Security Awareness Training:

It is easy to setup and use. They offer a wide range of security topics for training and provide great reporting. Support has been great.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The phishing email tests assisted in identifying where additional internal training was needed and has improved our employees reporting of genuine phishing attempts.

PM
CISO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"Best Security Awareness program around."

What do you like best about KnowBe4 Security Awareness Training?

Ease of use, employee acceptance, board reporting, ease of administration.

What do you dislike about KnowBe4 Security Awareness Training?

Vishing is in early stages, needs to get up with phishing program.

Recommendations to others considering KnowBe4 Security Awareness Training:

Try them you will be amazed.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Greatly improved Security Awareness reducing phishing clicks.

Chris H.
CH
Owner
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"KnowBe4 Security Awareness Training"

What do you like best about KnowBe4 Security Awareness Training?

The automated training campaigns when combined with the monthly exposure checks.

What do you dislike about KnowBe4 Security Awareness Training?

There is really nothing to dislike in the product.

Recommendations to others considering KnowBe4 Security Awareness Training:

While this is typically a new expense line for most businesses, the costs are minimal when compared to the savings of thwarting even a small attack that would have otherwise been successful because of an untrained end user.

Coupled with enterprise and employee adoption of mobile, IoT and cloud solutions, security needs require the information technology team and human resource managers to recognize the increasing impact of employee behavior on enterprise security and risk management effectiveness.

Security awareness is a far-reaching concept; the term "security awareness" is commonly used to refer to a broad range of education, communication, and behavior management activities and learning outcomes. KnowBe4 is one of the few products available that will allow a thorough, automated and actionable way to measure the organizations security awareness.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The automated training campaigns combined with the monthly exposure checks help to ensure end users are aware and capable of responding appropriately to modern attacks. We have a measurable confidence level that our users are protecting themselves against these kinds of attacks.

Verified User in Banking
EB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite

"How do you know your users get it?"

What do you like best about KnowBe4 Security Awareness Training?

We have always trained our users about Phishing. KnowBe4 takes it to a higher level by testing users to ensure they "got it". In addition, KnowBe4's training materials are current and very useful.

What do you dislike about KnowBe4 Security Awareness Training?

I'd like to be able to scroll all email users rather than having more than one page to search through. Not a big deal since the data is there, just less key strokes if all were listed on a single page.

Recommendations to others considering KnowBe4 Security Awareness Training:

It's a good product at an affordable price.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Avoiding Malware such as Phishing and Ransom-ware.

Mark B.
MB
Manager, Corporate Services
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"Security Awareness Training - Best Solution We Have Found"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Solutions allows us to setup campaigns, monitor users and test users on a regular basis.

When new threats are identified, KnowBe4 is quick to offer awareness training by having new campaigns available to target our end users.

What do you dislike about KnowBe4 Security Awareness Training?

There is currently nothing we dislike about the product and services offered by KnowBe4.

Recommendations to others considering KnowBe4 Security Awareness Training:

If you require a security awareness training solution then KnowBe4 is the company to talk to. They have saved us money and helped save us from security breaches. We are aware of many phishing attempts that have thwarted because of the training and testing from KnowBe4.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We needed a way to provide Security Awareness Training to our end users that included tracking and testing their absorption of the material presented. We also needed a cost effective way to do this.

KnowBe4 allows us to setup training campaigns that include learning material tests as well as sending different types of emails that attempt to get the end user to click on links, or submit personal information, etc. and all that is tracked and reported back to us.

The best part is the cost. We were originally travelling to each location to deliver a 1 hour presentation at a cost that is triple what we pay for the services from KnowBe4.