Quick response times and willingness to help with all sales tax related matters. The team have really supported us to navigate a complicated set up. Review collected by and hosted on G2.com.

Nothing I dislike, but registering internationally has not been as streamlined as the USA. Review collected by and hosted on G2.com.

mostly their customer service. it's not immediate, but it's thoughtful, kind, and helpful. they always make me feel like they got me covered. Review collected by and hosted on G2.com.

there's no live chat. but i feel like that's a lot to ask for. Review collected by and hosted on G2.com.

Kintsugi was affordable for my small business. My sales tax filing was accurate and on time. They have great customer service. Review collected by and hosted on G2.com.

There is nothing I disliked about my experience with Kintsugi. Review collected by and hosted on G2.com.

There are so many great things about Kintsugi! We are based in Canada and I love that we have access to a US mailbox/email system. Customer service is also great! Chat, email, calls are all done quickly and efficiently. Review collected by and hosted on G2.com.

More detailed reporting would be helpful. Review collected by and hosted on G2.com.

I don't have to think about sales tax or worry about deadlines/ where I'm exposed. It feels like a member of my personal team is helping and the customer service is amazing. Review collected by and hosted on G2.com.

I would love a way to be able to directly edit and clear our transaction in the app as sometimes test transactions get reported. Review collected by and hosted on G2.com.

Every month I get all the sales tax filings for review, in a few simple clicks we are done with our sales tax requirements for the month! Its great! Review collected by and hosted on G2.com.

It may sound cliche but I don't have anything bad to say about them. Review collected by and hosted on G2.com.

Been looking into how to handle sales taxes and all these other platforms were confusing on how to get started, but Kintsugi has a very simple onboarding walkthrough and was able to connect with their support team almost immediately after signing up. Review collected by and hosted on G2.com.

Nothing! Everything was great so far with onboarding and getting set up Review collected by and hosted on G2.com.

Kintsugi has taken on all responsibility for filing our state Sales Tax Returns. They do it automatically and notify me of the filing and payment. Customer Support was fantastic when we first signed up. What was a quarterly ordeal is now a "notification email". Soon our small business will do monthly returns and I am thankful for Kingsugi. Review collected by and hosted on G2.com.

the implementation was a challenge for us, but that's because we find Sales Tax Returns to be cumbersome. Their customer support walked us thru the process. Review collected by and hosted on G2.com.

The best thing about Kintsugi is the customer support - whenever we run into issues or need additional features the support team is always hands on and attentive. Review collected by and hosted on G2.com.

Sometimes the integration with Stripe doesn't work as intended and we have had to use support to resolve integration issues. Review collected by and hosted on G2.com.

They actually respond on a timely basis, explain things well and have a standard price for scalable businesses. Easy to understand platform. Review collected by and hosted on G2.com.

Product syncing, but it's not bad just not excellent Review collected by and hosted on G2.com.