# Jambo Reviews **Vendor:** Jambo **Category:** [Stakeholder Relationship Management Software](https://www.g2.com/categories/stakeholder-relationship-management-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 14 ## About Jambo Jambo is a stakeholder relationship management (SRM) software solution designed to help organizations and governments centralize, manage, and report on all information related to engagement and consultation. Jambo is designed for teams and organizations that need to securely and effectively manage their communications and relationship history with external parties such as stakeholders, Indigenous groups, community members, regulators, and government agencies. Typical users include government teams and organizations operating in regulated industries, such as infrastructure development, renewable energy, utilities management, healthcare, and resource development (e.g., mining and oil and gas), where tracking all interactions, understanding project progress, and reporting on everything are essential. By consolidating engagement and consultation information into a single, secure platform, Jambo eliminates the need for multiple spreadsheets and disparate systems, ensuring seamless tracking and the safe, reliable retention of information. Its features streamline collaboration and make managing engagement and consultation faster and easier throughout the entire project lifecycle. Key features and benefits include: - Centralized data management: Store contact details, records of communication and activities, issues, and commitments in one unified platform for easy yet secure access, searching, and reporting. - Comprehensive engagement tracking: Easily log every touchpoint, including emails, meetings, phone calls, and more, to create a transparent and auditable history of engagement. - Integrated reporting tools: Generate summary reports like project progress reports or comprehensive reports to fulfill consultation regulatory requirements in seconds. - Issues and commitments management: Log, prioritize, assign tasks, and monitor every concern raised and promise made to stakeholders to ensure no feedback or obligation is overlooked. - Secure and safe platform: Rest assured that your data is protected with advanced security features trusted by leading organizations and governments worldwide. - Jambo Secure AI: Jambo Secure AI is a secure suite of AI-powered tools that helps teams work faster, automate routine tasks, and uncover insights from their engagement data; without ever training on customer data. With an intuitive interface and fast data input methods, Jambo enables organizations and governments to easily collaborate and maintain comprehensive records of engagement, reduce risks, and be better equipped to meet regulatory requirements, making it an indispensable tool for any team focused on effective engagement or consultation and building strong trust-based relationships with their stakeholders. ## Jambo Reviews ### 1. Jambo software for better data management and better market research **Rating:** 4.5/5.0 stars **Reviewed by:** Rushikesh K. | Planning & billing engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Jambo?** I used Jambo and experienced that it gives better market comparison with good research. It has a better userfriendy and easy interface. **What do you dislike about Jambo?** This tool is easy to use but but it can be improved with better customer service as response for the solving issues is poor. **What problems is Jambo solving and how is that benefiting you?** Jambo giving better market reasech and also the comparison of it with data analysis gives clear comparison. It helped me for better decision making. ### 2. Jambo Software: Revolutionizing the Digital Landscape **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel A. | Supervisor Aseguramiento de la Calidad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Jambo?** User-Friendly Interface: Many users appreciate software that is easy to navigate and has an intuitive interface. If Jambo has a user-friendly design, it can contribute to a positive user experience. Versatility: Software that caters to a wide range of user needs and offers diverse functionalities tends to be well-received. Users often value versatile tools that can adapt to various tasks. Reliability and Performance: The reliability and performance of software are crucial. Users generally prefer software that operates efficiently, handles tasks seamlessly, and remains stable even under heavy workloads. Innovation and Updates: Regular updates and a commitment to innovation can keep the software relevant and equipped with the latest features. Users often appreciate a software provider that actively improves and evolves their product. Responsive Customer Support: A responsive and knowledgeable customer support team can enhance the overall user experience. Users value timely assistance and effective problem resolution when using a software product. Compatibility: Compatibility with different devices and operating systems is often appreciated. Users like software that can seamlessly integrate into their existing workflows without causing compatibility issues. **What do you dislike about Jambo?** According to my experience, there is nothing to dislike but sometimes the Jambo tool hangs because of continuously working. **What problems is Jambo solving and how is that benefiting you?** It solves contact management problems by provide organized and provide securities for my contact list. ### 3. Jambo - Excellent SRM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat S. | Senior Business Analyst - Digital Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Jambo?** - Jambo is an stakeholder management tool which is used to manage all stakeholders information. - It is a highly collaborative tool which ensures effective team management activities in a single placeholder with 360 degree information about teams. - It is easy to use and offers scalable options which can also be integrated with other Customer Relationship Management (CRM) system - It offers reporting and analytics capabilities for extracting data and suggesting options. - It can be deployed on on-premise and cloud environments as well. **What do you dislike about Jambo?** - Jambo is a costly tool as it involves multiple data integration with other systems which is a time consuming activity. - The cloud deployment options are very limited due to limited virtual machine capabilities - The virtual management of teams is difficult as compared to on-premise options. - The service request process can be improved for handling queries, concerns or requests. **What problems is Jambo solving and how is that benefiting you?** - It offers team management capabilities which can be used in enterprise as well organisation purposes. - It can be easily integrated with CRM, Power BI for data reporting and analytics capabilities. - The 360 degree view for stakeholders and teams can be used for a seamless view of data. - It can be used in web and mobile application. - It provides easy support and licensing options ### 4. Great platform and a CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Ranjith D. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Jambo?** The best part about this platform is that it provides acomplete and integrated solution for professional market research and manage activities in one platform which makes it simple to use. **What do you dislike about Jambo?** this is a great platform and I do not dislike much about this the only thing is that they can up their desigh where I am sure they will do it with all the future pending updates to come. **What problems is Jambo solving and how is that benefiting you?** the platform helped me to manageall the activities in one platform and also helped me with the online surveys. This is a great platform and easy to use as it is really simple. ### 5. JAMBO- king of stakeholder management software **Rating:** 5.0/5.0 stars **Reviewed by:** Sufia A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2023 **What do you like best about Jambo?** One of the best appealing aspect of this platform is to offer a comprehensive and unified solution for professional market research and managing various activities all within a single platform which brings a user-friendly experience. **What do you dislike about Jambo?** To be fair enough Jambo does have shortcomings but in my view they are minor. Jambi is not cost efficient as it is an expensive platform. It could benefit from a few additional features, such as the ability to add picture, but overall, its still performs excellent. **What problems is Jambo solving and how is that benefiting you?** User-friendly aspect is one of the major benifits of Jambo as it makes the job easier and quicker. Jambo helps to manage all activities under one platform which saves the effort and reduces duration. It also helps to conduct survery. ### 6. Jambo- leader in stakeholder management **Rating:** 5.0/5.0 stars **Reviewed by:** Insha A. | Online Reputation Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Jambo?** Jambo tool is best because Jambo provides great customer support to the user. Jambo is best for new users because Jambo provides a user-friendly interface and ease of integration. Jambo provides a frequency of use. Jambo also provides various dashboards like activity dashboards where you can easily manage your data. Jambo tool is easy to implementation. **What do you dislike about Jambo?** So according to my experience, there is nothing to dislike but sometimes the Jambo tool hangs because of continuously working. **What problems is Jambo solving and how is that benefiting you?** So my precious experience this tool is the best because Jambo provides a user-friendly interface and great customer support to the all user. ### 7. one of the top CRM for managing users interaction with top notch security **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul P. | Assistant Manager, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Jambo?** the best thing is security in sharing information among the users and there interactions with the data to track activities. **What do you dislike about Jambo?** nothing to dislike, one of the perfect tool and easy to use and understand **What problems is Jambo solving and how is that benefiting you?** In my company jumbo was used to see the interaction of the user working on crucial projects where personal information is analyzed by the users and to protect against any leakage of the data, by the user and to avoid any misusage of data. ### 8. OutStanding CRM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Suhani S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Jambo?** THE UI is veryn good and attractive and it is great tool in which we manage all the stakeholders Information, and its customer support is very goof **What do you dislike about Jambo?** the rate is litle bit high and it is expensive other wise rest is all good. **What problems is Jambo solving and how is that benefiting you?** We thought it is an amazing CRM platofrm and it is very ease to use ### 9. Excellent app for save contact **Rating:** 5.0/5.0 stars **Reviewed by:** Diptaranjan B. | Information Technology Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about Jambo?** It is very simple to use and navigate any features easily. It helps me to manage and organizes my contacts, for better accessibility I can create group categorize. The best things it provides the backup and restore options. It is very safe to use. **What do you dislike about Jambo?** It has Limited features and also limited compatability. One more things this app contains frequent ads so, sometimes it makes me uncomfortable to use. **What problems is Jambo solving and how is that benefiting you?** It solves contact management problems by provide organized and provide securities for my contact list. ### 10. Simplify our feedback process **Rating:** 4.5/5.0 stars **Reviewed by:** Tikum T. | Instructor, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Jambo?** I adore this platform. Its fantastic, in every way. Theres really not much to dislike. **What do you dislike about Jambo?** Its user interface and activity management capabilities Jambo does lack some features that further enhance the overall experience. The limited options for customizing surveys restrict the range of data. **What problems is Jambo solving and how is that benefiting you?** Jambo is a game changer when it comes to collecting feedback from our customers! Its user friendly interface makes it a breeze for us to create and distribute surveys. With real time data analysis, at our fingertipsand informed about decisions. ### 11. stakeholder management work get easy **Rating:** 4.0/5.0 stars **Reviewed by:** Hirday J. | Senior Credit Risk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Jambo?** Jambo is one of the best software for using maket reaserch, sharing data with the stakeholder and team, its easy to oprate and understant and the customer support team is very quick. Its very usefull tools for increase your productuctivity and efficency. **What do you dislike about Jambo?** I thing somtime software take little more time to open and in processing data. **What problems is Jambo solving and how is that benefiting you?** stakehoder mangement work, research work, daily work etc ### 12. Jambo is a great SRM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume T. | Développeur Full-stack, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Jambo?** I like that Jambo is a complete solution for market research and that you can do everything in one platform. Jambo is really easy to use and to implement. The customer service is also great **What do you dislike about Jambo?** There is nothing I really dislike about Jambo. The design is not very modern, but it's not a problem per say. **What problems is Jambo solving and how is that benefiting you?** Jambo helped me to manage everything in one platform. It is a great platform, I recommand it! ### 13. "The complete solution for survey **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya j. | Sr Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Jambo?** Very simple and easy,it's very easy to create survey.Results comparisons are very simple and detailed. **What do you dislike about Jambo?** i wish it supports IOS and it's pricing are dynamic. **What problems is Jambo solving and how is that benefiting you?** it helps to evaluate suggestions , problems via surveys.So that we can come to the conclusion easily. ### 14. Great Survey Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Jambo?** The best Thing is, its easy and simple to create a survey, you dont need to study so I can give my Tasks to some other persons WHO dont have a big knowledge. Also the result comparison are simple and detailed **What do you dislike about Jambo?** Its a bit underwhelming in the distribution since its a good Software, IT could have some minor more Features like adding picture solutions but its great **Recommendations to others considering Jambo:** Easy to use and create powerful surveys **What problems is Jambo solving and how is that benefiting you?** We evaluate the wishes and Problems our User so we can solve the Problems and offer a better experience - [View Jambo pricing details and edition comparison](https://www.g2.com/products/jambo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A25%3A45+-0500&secure%5Bsession_id%5D=394ce3c1-1a34-4985-9a17-75ac3bb8d6fc&secure%5Btoken%5D=8a9b86acf94e5fcacc06ec0118fa897abdc7dc7d141469561e46e01623537606&format=llm_user) ## Jambo Features **Contact & Relationship Management - Stakeholder Relationship Management** - Account & Organization Tracking - Centralized Stakeholder Profiles - Relationship Mapping - Interaction & Activity History **Engagement & Communication - Stakeholder Relationship Management** - Communication Preferences Management - Task & Follow-Up Management - Email Integration & Sync **Governance & Compliance - Stakeholder Relationship Management** - Audit Trails - Role-Based Access Controls - Data Privacy & Consent Management **Analytics & Reporting - Stakeholder Relationship Management** - Engagement Analytics - Custom Reports & Dashboards ## Top Jambo Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,125 reviews) - [Quorum](https://www.g2.com/products/quorum-us-quorum/reviews) - 4.3/5.0 (172 reviews) - [SAI360](https://www.g2.com/products/sai360/reviews) - 4.1/5.0 (113 reviews)