Ivans Download Reviews & Product Details

I like that Ivans Download is considered a standard in the industry, which aligns us with industry standards and meets the expectations of agencies. The direct connection to an agency’s workflows is really beneficial. The relationship we’ve built with them as a partner has been excellent. I find policy download, claims download, and eDocs/messages to be the most valuable features. The initial setup was quite easy since we were already using it on a small scale. Review collected by and hosted on G2.com.

The standards can be too rigid and don’t allow for much flexibility. With the emergence of AI, it could be time to reimagine the data flow needs and structure. It should be that hard to move data and land it in the right fields for an agency to use. Review collected by and hosted on G2.com.

All of the data is in one location that we need to send to our agents Review collected by and hosted on G2.com.

The shortness of time that the authenticated session is logged in Review collected by and hosted on G2.com.

It’s easy to use and reliably gets data into our system. Review collected by and hosted on G2.com.

Sometimes it’s difficult to add a new carrier. I’d also appreciate being notified when new companies are added. Review collected by and hosted on G2.com.

I really like how Ivans Download helps me communicate with agencies accurately and efficiently. It makes my agencies happy and supports a paperless environment, especially with the eDocs feature that allows policy documents to be received seamlessly. The eDocs feature also facilitates automated workflows which are a big plus. Review collected by and hosted on G2.com.

Troubleshooting issues with a download can be difficult. Also, the setup required quite a bit of effort since we had to work with Ivans to translate the data, as we don't use L3. Review collected by and hosted on G2.com.

It allows our agency to work more efficiently. Review collected by and hosted on G2.com.

The search function for DBCD by policy number doesn’t seem to exist. Review collected by and hosted on G2.com.

Easy to onboard new agents. Once they are setup, they start immediate download Review collected by and hosted on G2.com.

When agents have more than 1 mailbox or messages get stuck Review collected by and hosted on G2.com.

It saves me time: I can resend when needed, and there’s no manual entry. Review collected by and hosted on G2.com.

When it doesn’t work, things just hang in suspense. Review collected by and hosted on G2.com.

New policies are downloaded into the system very timely and much faster than manually entering. Review collected by and hosted on G2.com.

Sometimes the fields don’t match up right and information gets replaced. Review collected by and hosted on G2.com.

Ivans download saves me time and I find it very useful to be able to look at details within the mailbox to help me solve download errors Review collected by and hosted on G2.com.

How many times I have to log in, wish I had single sign on Review collected by and hosted on G2.com.

Not having to manually enter policy data that was already given to carrier when quoting Review collected by and hosted on G2.com.

Not every CL carrier uses downloads for larger accts Review collected by and hosted on G2.com.