The booking experience is fast and intuitive, with support responding in under 30 seconds. Policy compliance is embedded directly into the workflow, enabling approvals to move forward without back-and-forth. Expense submission now takes a fraction of the time compared to earlier processes. Review collected by and hosted on G2.com.

I have not had any issue with the platform Review collected by and hosted on G2.com.

No real complaints. Whenever we reached out, we always got genuine help from their support team. The best part is how quick they are, especially with last-mile support. Review collected by and hosted on G2.com.

Nothing to dislike everything works as intended Review collected by and hosted on G2.com.

Their customer service is outstanding, and the platform is intuitive and highly customizable, enabling efficient and effective work. Review collected by and hosted on G2.com.

The only downside is that I can’t book multiple rental cars under one trip id, similar to how it works with hotels. Review collected by and hosted on G2.com.

Booking travel is pretty straightforward. New employees can usually figure it out on their own. It’s easy to find options and stay within company rules. When something changes, support has been quick to help. Review collected by and hosted on G2.com.

Some features don’t come up often for our team, but the main things we use work well. Review collected by and hosted on G2.com.

Its really helpful to books flights and hotels also we get reporting and track our expenses.Its design and user is very simple and interactive. Offer provides detailed analytics of spending and helps in optimize process.It focus on core tasks and ensure travel operation smoother. Review collected by and hosted on G2.com.

By using this sometime its lags alot and user unable to customize or integrate with other third party tools, support from helpdesk team is also very slow. It requires internet connectivity every where that takes alot time to connect with the network. payment procedure is also little unstable as adding cards in portal doesnt showup properly. Review collected by and hosted on G2.com.

I really like that they are willing to listen to our ideas and make changes based on that! Review collected by and hosted on G2.com.

I do think the chat sometimes takes a while to respond. Review collected by and hosted on G2.com.

We really love being able to book in groups! Love that everyone can easily get the same itinerary and it only requires one person log in. Review collected by and hosted on G2.com.

We really don't love the lower price shopping. Its no fault of itilite it just doesn't work well for our backend AP. Review collected by and hosted on G2.com.

itilite helps you find the best flights with with in the companies policies and bugdets. They keep all you information updated so you claim the flight miles and do not need to fill out forms over and over. Review collected by and hosted on G2.com.

I have not found any, specially compare with to other platforms. Review collected by and hosted on G2.com.

I have been using itilite for last 18 months at Perfios. I have used this portal for booking my work-related air tickets, and I’m genuinely impressed. The interface is user-friendly, making it easy to navigate and compare options. I could quickly find the best flights matching my schedule, and the booking process was smooth from start to finish. The portal also provided real-time updates on flight prices, which helped me stay on top of my budget. Overall, it’s a reliable and efficient tool for hassle-free business travel. Highly recommended for professionals looking for a seamless booking experience! Review collected by and hosted on G2.com.

Sometimes it seems like some of the flights are not visible on Itilite which i find on searching other travel aggregator portals. This may be looked at and improved. Review collected by and hosted on G2.com.

I like how easy it is to purchase flights and file expenses on the platform. I've used it twice now for a workgroup meeting, and the experience was pretty smooth overall. Review collected by and hosted on G2.com.

The organization, position, and labelling of of some of the UI elements are a bit off, making it less intuitive and requiring extra instructions to use.

- app.itilite.com/staff-dashboard should have an expense tab or a button on the landing page, not just the header

- the flight purchasing filter should have an option to accurately show accurately "non-refundabe" vs "refundable" flights.

- creating new expense in the expense tab should not be called "link expense" that later on lets you "create expense". The word "add" needs to be on that button because otherwise it makes the user thing that there should be an expense created through other means that would be linked. Review collected by and hosted on G2.com.