--- title: itilite Reviews meta_title: 'itilite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 714 reviews by the users' company size, role or industry to find out how itilite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 714 scale: '5' date_modified: '2026-07-17' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # itilite Reviews **Vendor:** itilite **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 714 ## About itilite ITILITE is a unified corporate travel management, expense management, and corporate card platform specifically designed for mid-market companies. This comprehensive solution caters to the needs of finance leaders, travel managers, and executive assistants, enabling them to effectively control costs, enforce travel policy compliance, and provide employees with a seamless booking and expense experience—all from a single platform. In the realm of travel management, ITILITE streamlines the booking process, allowing users to book flights, hotels, and rental cars in under 90 seconds. The platform's AI-powered booking engine intelligently surfaces the top three personalized, policy-compliant options for each trip, ensuring that users have access to over 500 airlines and 500,000 hotels. Additionally, ITILITE incorporates multi-level approval workflows with automated policy enforcement, which helps organizations maintain compliance while simplifying the travel booking experience. When it comes to expense management, ITILITE enhances efficiency by enabling employees to file expenses twice as fast. The platform features one-click receipt capture, OCR-powered receipt scanning, and automated expense reports, which significantly reduce the time spent on administrative tasks. Finance teams benefit from automated audits on every submission, which flag duplicates, weekend expenses, out-of-policy categories, and unusual spending patterns. Customizable dashboards and pre-built reports provide complete visibility into travel and entertainment (T&E) spending, allowing organizations to make informed financial decisions. ITILITE also offers a corporate card solution that provides 1.5% cashback on all travel-related expenditures. Users can issue corporate cards with specific spend limits, auto-assign transactions to general ledger codes and cost centers, and eliminate the need for manual reconciliation. The seamless card-to-expense matching feature further simplifies the process by removing the risk of double-entry, enhancing overall financial accuracy. Key differentiators of ITILITE include its ability to reduce overall travel costs through cost-aware booking incentives, improve finance team productivity, and increase employee satisfaction scores. The platform offers 24/7 human support with a rapid 30-second response time via chat, call, and email. With per-trip pricing at $10 and no hidden fees, ITILITE provides a transparent pricing model. Furthermore, it integrates seamlessly with various ERP and HRMS systems, such as SAP, NetSuite, Xero, BambooHR, Workday, and Okta, while also incorporating mileage tracking and per diem management features. Serving over 300 companies across diverse industries, ITILITE is a trusted solution for finance and operations leaders seeking a modern alternative to traditional travel and expense management systems. ## itilite Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of itilite, making trip planning and data management seamless and efficient. (89 reviews) - Users find **Easy Booking** effortless, enhancing scheduling and management with convenient options and filters for efficiency. (38 reviews) - Users love the **ease of use** and quick support for booking travel with Itilite, enhancing their experience. (37 reviews) - Users commend the **exceptional customer support** from itilite, ensuring travelers feel cared for and supported. (34 reviews) - Users appreciate the **simple UI** of Itilite, making flight bookings and approvals effortless and efficient. (27 reviews) - Intuitive (26 reviews) - Convenience (19 reviews) - Efficiency (17 reviews) - Speed (17 reviews) - Helpful (14 reviews) **What users dislike:** - Users find the **slow loading** times frustrating, impacting their overall experience despite the app's valuable features. (18 reviews) - Users find the **slow performance** frustrating, with lengthy load times affecting overall usability. (18 reviews) - Users experience **limited options** for flights and meals, making it hard to find their preferred choices. (17 reviews) - Users face **booking issues** like inconsistent lodging rates and limited meal choices during the booking process. (15 reviews) - Users experience **inaccuracy in uploads** and search results, complicating receipt management and trip tracking. (11 reviews) - Poor Interface Design (9 reviews) - Poor Customer Support (8 reviews) - Pricing Issues (8 reviews) - Approval Issues (7 reviews) - Learning Curve (7 reviews) ## itilite Reviews ### 1. It’s simple, quick and offers exactly what user wants. No irrelevant stuff **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit2 S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Simple UI and UX. It's also very quick and user is always happy working on the same. **What do you dislike about itilite?** Nothing as such. I am very happy with the same. **What problems is itilite solving and how is that benefiting you?** Direct integration for tickets and hence real time information about options. ### 2. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Jenifer C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** The ease of customer service. The super quick response from their team. The support from our representative from ITILITE has been outstanding. **What do you dislike about itilite?** Pricing seems to be subjective at times, in comparison with other travel platforms. **What problems is itilite solving and how is that benefiting you?** Making travel easier for our clients. ### 3. Great way to track employee expenses! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about itilite?** The ability to enter in expenses on the go via the mobile application. Ease of Implementation, Ease of Integration, Number of Features **What do you dislike about itilite?** Nothing! So far it has met all of our needs! **What problems is itilite solving and how is that benefiting you?** It helps us to manage and keep all of the travel expenses in one place. ### 4. Itilite is rellay effectient tool when it comes for Hotel, Flight or Any ticket booking. **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about itilite?** I always prefer to book through this tool only. It give me option to select seat & food as per my preference. Time taken to book flight tickets is very less. Very impressive. **What do you dislike about itilite?** No such, Hotel price is always on higher side. compare to other websites. Sometime I prefer booking hotels as well, It take more time. I think I prefer this tool for flight booking & tickets **What problems is itilite solving and how is that benefiting you?** Time Management on ticket booking for flights, Hotels Training. & Suggest best price for your travel expense based on the time & price. Hotel still need to work ### 5. My over experience is good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Creating expence reports with attached receipts **What do you dislike about itilite?** Initially i was so confused about where and how i can generate reports. If there is demo video on top it could be easy for new users. **What problems is itilite solving and how is that benefiting you?** Managing the travel and other expenses ### 6. Quick and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about itilite?** Quick and easy to schedule fights. Convient for company use. **What do you dislike about itilite?** Not as many flight options available as searching commercially **What problems is itilite solving and how is that benefiting you?** I do not have the charge the flights to my company card, saves me time. ### 7. Simple and easy to use, but could be more detailed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about itilite?** User-friendly, easy uploads for receipts. **What do you dislike about itilite?** Sometimes resets entries by itself, doesn't recognize a lot of well-known vendors. **What problems is itilite solving and how is that benefiting you?** expense reports, travel expenses ### 8. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** B R N. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about itilite?** Flexibility and options available during booking and filters for sorting **What do you dislike about itilite?** Some time it's buffering time is more. Waiting time more **What problems is itilite solving and how is that benefiting you?** As a frequent traveller find it easy. No paper work, remote access. No waiting time for claim ### 9. Makes expenses very easy **Rating:** 4.5/5.0 stars **Reviewed by:** Danny R. | Guest Services Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about itilite?** It makes calculating and keeping track of receipts alot easier and simple **What do you dislike about itilite?** It doesn't adjust the dates as you submit new report. **What problems is itilite solving and how is that benefiting you?** It helps keep track of the receipts for my expenses. ### 10. N/A **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about itilite?** It does come across as being very convenient, there is no paperwork to follow-up on and no paper to have to keep track of. **What do you dislike about itilite?** There are many times where the server is slow to respond. **What problems is itilite solving and how is that benefiting you?** N/A ### 11. WONDERFUL JOURNEY **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about itilite?** SERVICE, USERFRIENDLY AND ITS GOOD TO USE. **What do you dislike about itilite?** I LIKE EVERYTHING. THERE NOTHING I FELT DISLIKE. **What problems is itilite solving and how is that benefiting you?** iT HELP TO RESOLVE ANY QUERY RELATED TO TRAVEL AND MAKE MY TRIP GOOD . ### 12. Immediate response from team makes ease to do **Rating:** 4.5/5.0 stars **Reviewed by:** Naga Siddhantham i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Simple and user friendly and happy to suggest this to my people **What do you dislike about itilite?** Nothing much to tell we are happy with your service and support **What problems is itilite solving and how is that benefiting you?** Saving time in caluculations and storing data of expenses and ect. ### 13. not a problem **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra Carolina D. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about itilite?** it was easy to book the flights, and was easy to use the app or the webpage **What do you dislike about itilite?** nothing by the moment, everything was ok to use **What problems is itilite solving and how is that benefiting you?** I had no problems ### 14. Very helpful tool, which can be really good with some improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Single source of truth across travels and expenses **What do you dislike about itilite?** Navigation isn't the most intuitive and requires a learning curve to use it's features well. **What problems is itilite solving and how is that benefiting you?** Seamless recording of travel and expense needs and transparent approval process ### 15. Good and simple portal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about itilite?** Simple workflow, time saving in regards to ticket issuance **What do you dislike about itilite?** Modifed trip workflows are manual - while support is good, it can be made automatic **What problems is itilite solving and how is that benefiting you?** Time saving on business travel planning ### 16. Easy to Book **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about itilite?** The process is super smooth on flight ticket booking. Also cancellation is faster. - **What do you dislike about itilite?** App is super slow.. need to work upon that. **What problems is itilite solving and how is that benefiting you?** Single place to book travel and stay ### 17. Efficient team **Rating:** 4.0/5.0 stars **Reviewed by:** Deenanath P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about itilite?** One stop solution provider Flight and hotel both service can be provided at convenient **What do you dislike about itilite?** All good , noting to dislike at the moment **What problems is itilite solving and how is that benefiting you?** Traveling services like hotel and flights ### 18. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Darin D. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Ease of use on Submitting and approving expenses. **What do you dislike about itilite?** The travel piece. I just haven't dug into it enough. **What problems is itilite solving and how is that benefiting you?** Saving me tons of time at the end of week. ### 19. Kumarv Review itilite **Rating:** 5.0/5.0 stars **Reviewed by:** Kumar V. | Assistant Manager of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** Easy and convenient. Simple your ticketing experience **What do you dislike about itilite?** Nothing to dislike . rail service should available in personal trip **Recommendations to others considering itilite:** give the itilite experience to friend and family members **What problems is itilite solving and how is that benefiting you?** last minutes booking for travel and price comparison ### 20. One stop shop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about itilite?** - Find flights, hotels - Compare and change if required. - File claims **What do you dislike about itilite?** - Can be faster - User experience can be improved **What problems is itilite solving and how is that benefiting you?** Finding flights ### 21. Needs to be up there with Cleartrip and MMT **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about itilite?** I have to use it because my company wants me to **What do you dislike about itilite?** Doesnt let me choose seat in Indigo when booking Doesnt let me choose food when booking Doesnt do web-checkins like MMT **What problems is itilite solving and how is that benefiting you?** Its mandatory for me to use; honestly I prefer MMT and cleartrip ### 22. Itilite Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shravani Vodithala i. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about itilite?** Excellent Application for travel arangements. **What do you dislike about itilite?** Accomodations recommendations are low and more need to choose from. **What problems is itilite solving and how is that benefiting you?** Travel & Accomodation requests are scrutinised as per our selection ### 23. Great service and Customer services is also supb **Rating:** 5.0/5.0 stars **Reviewed by:** ROHIT J. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** Great service with on time and Employees behaviour also good **What do you dislike about itilite?** no all good but they also provide updates before travel **What problems is itilite solving and how is that benefiting you?** My travels Booking ### 24. Excellent and user friendly UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** Navigation and easy of use. Great experience. **What do you dislike about itilite?** In expense you could have given dirct claim raise insted of linking. **What problems is itilite solving and how is that benefiting you?** Easy to use platform. ### 25. Easy Access to bookings **Rating:** 4.5/5.0 stars **Reviewed by:** Faye Marie I. | Teacher I, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about itilite?** I like that it shows different flights and recommends options. **What do you dislike about itilite?** At first I didn't know how to navigate it. **What problems is itilite solving and how is that benefiting you?** It's very easy to use when booking ### 26. Itilite very helpful for business trip! **Rating:** 3.5/5.0 stars **Reviewed by:** Lorens H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about itilite?** Their feature on process cashless business trip by using code to buy a ticket. Also their customer support is very helpful and fast respond **What do you dislike about itilite?** Somehow the amount shown on the price website is not on the right format decimal. Example: (correct) IDR 10,000 (Shown on itilite) IDR 100,00 Makes misintrepate the reader. **What problems is itilite solving and how is that benefiting you?** On using code during business trip. So its cashless proceed, and we are the employee do not have to pay with our own budget first. ### 27. good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** able to raise all the requirements, travel,advance in all one place **What do you dislike about itilite?** still changes need to be done in UI and feautres **What problems is itilite solving and how is that benefiting you?** expenses settlement ### 28. Quality interfaces and faster results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about itilite?** I recently utilized the services of Itilite, a corporate travel management company, for my business trip. While my overall experience was satisfactory, there were a few areas that left room for improvement. The booking process with Itilite was fairly straightforward, and their team was responsive and professional. They managed to arrange my flights, accommodations, and ground transportation according to my preferences. However, there were some delays in receiving the final itinerary, which caused a minor inconvenience. During my trip, the company's support was adequate. They were reachable and assisted me with a last-minute change in my flight schedule promptly. However, I felt that their customer service could have been more proactive in providing updates and anticipating potential issues. The accommodations and flights arranged by Itilite were satisfactory, but not exceptional. While they met basic standards, I expected a higher level of quality considering their expertise in the industry. In terms of cost-effectiveness, Itilite provided competitive pricing that was within my budget. However, I did notice that their offerings were not as comprehensive compared to some other companies in the market. **What do you dislike about itilite?** Overall, Itilite is a decent corporate travel management company, but there is room for improvement in terms of efficiency, proactive communication, and the quality of their offerings. I would consider using their services again if they address these areas in the future. **What problems is itilite solving and how is that benefiting you?** Streamline booking process Cost control and savings Controlled company policies ### 29. Easy to use | Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** Easy to book tickets via multiple options **What do you dislike about itilite?** All good, nothing as of now so far. Everything was good **What problems is itilite solving and how is that benefiting you?** Expense management ### 30. Nice expense manager **Rating:** 5.0/5.0 stars **Reviewed by:** Kosuru M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Very good application, in order to operate user friendly App **What do you dislike about itilite?** Nothing will dislike on this application **What problems is itilite solving and how is that benefiting you?** To capture KM of travel automatically ### 31. awesome web site plan trip **Rating:** 4.0/5.0 stars **Reviewed by:** Anwer Syed i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** reimbursement process.. Also Ease of Use **What do you dislike about itilite?** Notting to dislike but only thing is approval process **What problems is itilite solving and how is that benefiting you?** Trip expences handling ### 32. Simple and easy booking experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** simple user interface.every tab is available at glance **What do you dislike about itilite?** time taken to fetch trip details when edited. **What problems is itilite solving and how is that benefiting you?** can avoid repeated call communication for booking ### 33. Great for building reports on the go! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about itilite?** I was able to build the report on my phone while on the trip and submit it before I got home. **What do you dislike about itilite?** The AI to find the details in my receipt sometimes load slowly. So I end up typing into the field and then it loads after I start typing. Prob something easy to fix. **What problems is itilite solving and how is that benefiting you?** It is our companies tool for submitting expense reports. It is great for me since it seems to be mobile first and I can build my reports while on the go (or even during the trip itself). ### 34. Dallas Trip October 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about itilite?** Reservation options are easy to access and search. **What do you dislike about itilite?** Actually, all has been positive thus far. **What problems is itilite solving and how is that benefiting you?** Easy reservations. ### 35. Horrible UX **Rating:** 3.0/5.0 stars **Reviewed by:** Anukriti S. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about itilite?** Customer support is pretty approachable. **What do you dislike about itilite?** I used this for like 7 months and had a hard time with the product. The following points are the reasons :- 1. Both the mobile application and website load very slowly. This happens at each page. 2. If you exit the app, the page you were on will disappear and you will have to search for your pending bookings which again takes a long time to load. 3. Prices can increase even after you have made a booking. **What problems is itilite solving and how is that benefiting you?** Itilite is a travel management portal that tied up with our firm to offer flight and hotel bookings at a discount (these are corporate discounts). ### 36. itilite made work travel easy **Rating:** 5.0/5.0 stars **Reviewed by:** Shaye W. | Digital Ads Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** It made it easy to tailor travel times and then select which flights I wanted. **What do you dislike about itilite?** Nothing - it was a useful tool in selecting flights for travel **What problems is itilite solving and how is that benefiting you?** Paying for flights that I had to take for an all staff conference ### 37. Its a very work friendly & easy to access **Rating:** 5.0/5.0 stars **Reviewed by:** Jaydeep G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about itilite?** Interface of website is awasome .!!!!!!!!! **What do you dislike about itilite?** Not noted yet...but consider all airlines. **What problems is itilite solving and how is that benefiting you?** Easy to book in a while ### 38. Ease of Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about itilite?** Ease to use interface with one stop for flights, hotel as well claims **What do you dislike about itilite?** Need to imporve the speed / or performance **What problems is itilite solving and how is that benefiting you?** Consolidation - One stop with mutiple feature ### 39. It was good experience with ITILITE. **Rating:** 4.5/5.0 stars **Reviewed by:** Biswaranjan S. | SCM Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about itilite?** Fast Response and Proactive to issue raise **What do you dislike about itilite?** As such big changes not found in my experience. One point to be consider on Prices is some higher to other platform **What problems is itilite solving and how is that benefiting you?** Booking Ticket for Trabvel and Hotel ### 40. One of the best user interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Arabindo M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about itilite?** Each and every aspect of the app and web version works flawlessly. Beautiful interface. **What do you dislike about itilite?** Nothing as of such as it was a smooth work on the interface **What problems is itilite solving and how is that benefiting you?** Visibility on palm top with the entire itenary ### 41. Best application to book your trip **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about itilite?** easy to book tickets and hotel, good cutomer suport. **What do you dislike about itilite?** some time fare shows a little high comparing to other platform. **What problems is itilite solving and how is that benefiting you?** it is directly integerated with company finance team and all travel expense will be approved through itllite. ### 42. Best travel app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about itilite?** The application is very easy to use. The best all-around hotel/flight/taxi booking service. Ease of Use: One thing I particularly liked about the booking is very easy and smooth. **What do you dislike about itilite?** Learning this app takes some time at the start. Improvements: While I had a great experience overall, there were a few areas where I think the product is slow in terms of showing options/loading of date that could be improved. **What problems is itilite solving and how is that benefiting you?** I have conveyed the message to the itilite team; they are working on it. Mobile application would be good and handy page loading is taking time allow admin users to build analytics dashboard ### 43. Integrated Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Venkatesh Pathipati i. | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** Realtime data and integrated business process workflow **What do you dislike about itilite?** The features catalog is rich but needs some improvements in UX. **What problems is itilite solving and how is that benefiting you?** We have had multiple tools to handle travel and claims. Now we can handle everything in itilite. ### 44. Working Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Madhav P. | Head - Channel Alliances & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about itilite?** Ease of user interface. Very intuitive. Team is extremely responsive and reply based on committed timelines. Single interface portal for all your Travel Needs - travel, hotel, visas, cabs, etc. **What do you dislike about itilite?** The process of unselecting flight options and reviewing other options can be a little time consuming **What problems is itilite solving and how is that benefiting you?** Workflow based travel organizer makes it easy to and efficient to make travel bookings and makes us more productive ### 45. it was good, could be quicker **Rating:** 4.0/5.0 stars **Reviewed by:** Vageesha Singh C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about itilite?** The ease to quickly get tickets, and easy integration. **What do you dislike about itilite?** implementation and getting used to the website takes time and requires help. **What problems is itilite solving and how is that benefiting you?** booking quick flights for last minute travels. ### 46. Amazing experience, on time booking. **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil B. | Head of Performance Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about itilite?** Fast response & resolution to queries... **What do you dislike about itilite?** Booking Vendors are not good sometimes... **What problems is itilite solving and how is that benefiting you?** Ease of making bookings & managing expenses all at one place. ### 47. User. Experience **Rating:** 3.5/5.0 stars **Reviewed by:** suman g. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about itilite?** Interface , quick bookings, options , ease of use **What do you dislike about itilite?** The Stay was most of the times unpaid till arrival or not synced properly which created issue, other things were fine. **What problems is itilite solving and how is that benefiting you?** NA ### 48. Friendly interface to costumers. **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno H. | General manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2022 **What do you like best about itilite?** Friendly environment and fast acess in special when you are in rush for travels. Help desk when required fast and efficient. **What do you dislike about itilite?** In some hotels does not allow count points at loyalty programs. **What problems is itilite solving and how is that benefiting you?** Easy and fast way to get my work travels fone ### 49. Value for money **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanna R. | Senior Program Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about itilite?** Very good user experience that was breezy for user to plan and schedule their trips. **What do you dislike about itilite?** Show better deals than that of their competitors. **What problems is itilite solving and how is that benefiting you?** Integrate travel and hotel for official travel. ### 50. Very good platform and seamless for booking travel tickets and managing the expenses reports. **Rating:** 5.0/5.0 stars **Reviewed by:** Amogh K. | Director & Head - Banking Alliances | Online & Offline Payments , Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about itilite?** As a platform, UI & UX are really nice. Most importantly it is very seamless. **What do you dislike about itilite?** Everything is good. Sometimes the speed of the platform lacks. **What problems is itilite solving and how is that benefiting you?** All business related requirements ## itilite Discussions - [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) - 2 comments, 1 upvote - [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) - 1 comment, 1 upvote - [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) - 1 comment, 1 upvote - [View itilite pricing details and edition comparison](https://www.g2.com/products/itilite/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A20%3A00+-0500&secure%5Bsession_id%5D=467dd68d-ad9b-45a4-b2ac-6ce0c766561a&secure%5Btoken%5D=f51a28b16fd209ebbc67389fa5d0f28f5a4e3b1d572813499019461d93fff95d&format=llm_user) ## itilite Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## itilite Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top itilite Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,008 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,125 reviews) - [Happay](https://www.g2.com/products/happay/reviews) - 4.5/5.0 (425 reviews)