--- title: itilite Reviews meta_title: 'itilite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 714 reviews by the users' company size, role or industry to find out how itilite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 714 scale: '5' date_modified: '2026-07-13' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # itilite Reviews **Vendor:** itilite **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 714 ## About itilite ITILITE is a unified corporate travel management, expense management, and corporate card platform specifically designed for mid-market companies. This comprehensive solution caters to the needs of finance leaders, travel managers, and executive assistants, enabling them to effectively control costs, enforce travel policy compliance, and provide employees with a seamless booking and expense experience—all from a single platform. In the realm of travel management, ITILITE streamlines the booking process, allowing users to book flights, hotels, and rental cars in under 90 seconds. The platform's AI-powered booking engine intelligently surfaces the top three personalized, policy-compliant options for each trip, ensuring that users have access to over 500 airlines and 500,000 hotels. Additionally, ITILITE incorporates multi-level approval workflows with automated policy enforcement, which helps organizations maintain compliance while simplifying the travel booking experience. When it comes to expense management, ITILITE enhances efficiency by enabling employees to file expenses twice as fast. The platform features one-click receipt capture, OCR-powered receipt scanning, and automated expense reports, which significantly reduce the time spent on administrative tasks. Finance teams benefit from automated audits on every submission, which flag duplicates, weekend expenses, out-of-policy categories, and unusual spending patterns. Customizable dashboards and pre-built reports provide complete visibility into travel and entertainment (T&E) spending, allowing organizations to make informed financial decisions. ITILITE also offers a corporate card solution that provides 1.5% cashback on all travel-related expenditures. Users can issue corporate cards with specific spend limits, auto-assign transactions to general ledger codes and cost centers, and eliminate the need for manual reconciliation. The seamless card-to-expense matching feature further simplifies the process by removing the risk of double-entry, enhancing overall financial accuracy. Key differentiators of ITILITE include its ability to reduce overall travel costs through cost-aware booking incentives, improve finance team productivity, and increase employee satisfaction scores. The platform offers 24/7 human support with a rapid 30-second response time via chat, call, and email. With per-trip pricing at $10 and no hidden fees, ITILITE provides a transparent pricing model. Furthermore, it integrates seamlessly with various ERP and HRMS systems, such as SAP, NetSuite, Xero, BambooHR, Workday, and Okta, while also incorporating mileage tracking and per diem management features. Serving over 300 companies across diverse industries, ITILITE is a trusted solution for finance and operations leaders seeking a modern alternative to traditional travel and expense management systems. ## itilite Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of itilite, making trip planning and data management seamless and efficient. (89 reviews) - Users find **Easy Booking** effortless, enhancing scheduling and management with convenient options and filters for efficiency. (38 reviews) - Users love the **ease of use** and quick support for booking travel with Itilite, enhancing their experience. (37 reviews) - Users commend the **exceptional customer support** from itilite, ensuring travelers feel cared for and supported. (34 reviews) - Users appreciate the **simple UI** of Itilite, making flight bookings and approvals effortless and efficient. (27 reviews) - Intuitive (26 reviews) - Convenience (19 reviews) - Efficiency (17 reviews) - Speed (17 reviews) - Helpful (14 reviews) **What users dislike:** - Users find the **slow loading** times frustrating, impacting their overall experience despite the app's valuable features. (18 reviews) - Users find the **slow performance** frustrating, with lengthy load times affecting overall usability. (18 reviews) - Users experience **limited options** for flights and meals, making it hard to find their preferred choices. (17 reviews) - Users face **booking issues** like inconsistent lodging rates and limited meal choices during the booking process. (15 reviews) - Users experience **inaccuracy in uploads** and search results, complicating receipt management and trip tracking. (11 reviews) - Poor Interface Design (9 reviews) - Poor Customer Support (8 reviews) - Pricing Issues (8 reviews) - Approval Issues (7 reviews) - Learning Curve (7 reviews) ## itilite Reviews ### 1. Overall a good services **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan2 K i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Responses and the support are quick and easier to use. The addition of mobile app is very handy **What do you dislike about itilite?** Enviroment can be a little bit faster and the option for rescheduling flight tickets can be improved **What problems is itilite solving and how is that benefiting you?** Managing Expenses and Travel with one enviroment or site is handy ### 2. User Review and Finance Administrator Review **Rating:** 5.0/5.0 stars **Reviewed by:** Chaitanya R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** ITILITE is ease of use which is its best advanagates of using it.I have been using the ITILITE platform from past Mar'22 both as User and Finance Admin and it really simplied in Reimburesment process.Thank ITILITE Team **What do you dislike about itilite?** Would like to have some reports which would be helpfull in represting the data to Upper Managment. **What problems is itilite solving and how is that benefiting you?** Mutlicurrency report filing ,In case the product is used diffrent regision or location there should be a different tab so that all expense report is shown in different tab rather than in one tab and some beficial report in point of Upper Managment and Finance funciton. ### 3. Best app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Manikandan P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** It is very useful to track my daily expense and also for my reimbursement. We are really good with this app. **What do you dislike about itilite?** Sometime it take more time to load next page. **What problems is itilite solving and how is that benefiting you?** It maintains my daily data for travel and expenses. And also for my reimbursement **Official Response from Debadrita Banik:** > Hi Manikandan, Thank you for taking the time to review ITILITE! We're glad that the platform is making your daily life easier. Best Regards, Debadrita. ### 4. A well, though out platform for corporate T&E **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle H. | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about itilite?** The way the platform knows to intuitively lead with recommendations based on the company's corporate travel policy has saved me so much time! You can aply in-policy options, recommended options or even see the fastest travel times. **What do you dislike about itilite?** I haven't run into any major issues or limitations yet. **What problems is itilite solving and how is that benefiting you?** It has helped us stream line how we book and approve travel. We use a different platform for expense management. I wish it was Itilite based on ease of use and my experience thus far! **Official Response from Debadrita Banik:** > Hi Kyle, Thank you so much for taking the time out to review ITILITE! We're happy you're loving the platform and glad that it's helping you save time! Best Regards, Debadrita. ### 5. Portal for all your Business Travel **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2023 **What do you like best about itilite?** Portal UI is good; Company travel policy can be mapped easily. **What do you dislike about itilite?** nothing as such, rates are very good so nothing to dislike **What problems is itilite solving and how is that benefiting you?** Travel solution for corporate need. ### 6. Quick Travel Bookings with Itilite **Rating:** 5.0/5.0 stars **Reviewed by:** Jaise I. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about itilite?** Online selection of route, flights and approval process with quick ticket bookings. **What do you dislike about itilite?** Booling for a group is difficult as sometimes the name in Itilite vs passport names of people do not match creating in cancellations. **What problems is itilite solving and how is that benefiting you?** organisational approval process and transperency in booking process ### 7. Hassle free travel booking **Rating:** 4.5/5.0 stars **Reviewed by:** Vanitha Viswanathan i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It is easy, it is user friendly to use and not just that, it gives us all options to book- right from the lowest prices to the highest, which gives the user to choose basis his/her needs. Indeed, a hassle free booking experience. The experience doesn't stop there, it is easy to contact Itilite anytime for anything and they keep us informed of our bookings from time to time over the registered mail id. Keep up the good services. **What do you dislike about itilite?** Nothing so far. As of now unable to comment. **What problems is itilite solving and how is that benefiting you?** Ease of travel booking and ease of getting expenses approved on itilite ### 8. itilite used for business travel. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about itilite?** The automatic mileage calculations based on addresses entered. **What do you dislike about itilite?** No error message pop-ups for time format issues. It took a few minutes to figure out why the per diem rate would not associate with the selected destination. **What problems is itilite solving and how is that benefiting you?** Management of the trip in one location. ### 9. Travel booking is now simple with itlite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about itilite?** The user interface is really good to use **What do you dislike about itilite?** Should have an option to see the eticket with in the application **What problems is itilite solving and how is that benefiting you?** Its helping the booking of the flight tickets and their settlements with the organization ### 10. ITILITE on G2 **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about itilite?** we can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. overall excellent service. **What do you dislike about itilite?** One thing I want to notify itilite is when ever we log in the itilite portal opens very slow, that dislike's in hurry moments **What problems is itilite solving and how is that benefiting you?** itilite solve's the problem with prompt response. ### 11. very easy to use and convenient tool for company bookings **Rating:** 5.0/5.0 stars **Reviewed by:** Aman B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2024 **What do you like best about itilite?** its fast and has an intuitive UI/UX and serves the core use cases very well **What do you dislike about itilite?** nothing as such. I think they can provide more flex regarding options while booking hotels and flights **What problems is itilite solving and how is that benefiting you?** helping make business related hotel and travel bookings ### 12. Great experience with itilite, easy and fast resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Keerthana Pulla i. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about itilite?** can easily track the tickets and the customer service is great (no waiting so no waste of time ) **What do you dislike about itilite?** application is littile slow but we can reolve the doubts through call so its fine **What problems is itilite solving and how is that benefiting you?** in travel and expense **Official Response from Debadrita Banik:** > Hi Keerthana, Thank you for taking the time out to review ITILITE! We're glad you're loving the platform. Best Regards, Debadrita. ### 13. Itilite Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Rijo J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about itilite?** It's an easy to use tool for corporate bookings **What do you dislike about itilite?** The hotel suggestions provided are of poor quality and the display time is very poor. **What problems is itilite solving and how is that benefiting you?** Travel and Hotel booking ### 14. good **Rating:** 3.0/5.0 stars **Reviewed by:** Nathalie Samaan i. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about itilite?** using it very easy and responsive, we love it **What do you dislike about itilite?** nothing is bad about itilite we are happy **What problems is itilite solving and how is that benefiting you?** no problems are been solved by itilite we are using it to file our travel and expenses ### 15. I booked a flight to US through their help. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about itilite?** It was a seamless experience booking a flight with them. I was covered from departure to arrival with the information they have provided. **What do you dislike about itilite?** I could not think of anything as they were helpful to all my queries. **What problems is itilite solving and how is that benefiting you?** When they were able to book a flight at a very close date. ### 16. Itilite - Hassle-free **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about itilite?** Automatically deducts date, and amount on bills attached **What do you dislike about itilite?** Nothing as such. It is always easy to use **What problems is itilite solving and how is that benefiting you?** It helps to create reports quick. Also on travel it fetches kilometer data accqurate. It saves time. **Official Response from Debadrita Banik:** > Hi Mohamed A, Thank you for taking out the time to review ITILITE! Best Regards, Debadrita. ### 17. Itilite is a great alternative to the traditional corporate travel platform. **Rating:** 5.0/5.0 stars **Reviewed by:** James L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about itilite?** Itilite has provided exceptional customer service, flat rate booking fees, and has helped us secure additional cost savings directly from the major carriers. **What do you dislike about itilite?** Moving from one travel platform to another has been challenging, but Itilite has helped smooth the transition. **What problems is itilite solving and how is that benefiting you?** Itilite has helped us streamline the coding and approval processes. ### 18. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Vijayanand Raju i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It is easy to use and intuitive. Everything is well undderstood. **What do you dislike about itilite?** Sometimes I face technical glitches. In one of the incident there was a mismatch between the booking at Itilite and the offline actual booking. **What problems is itilite solving and how is that benefiting you?** It is semi automating the ticket booking process. So less time is wasted in following up with multiple people. ### 19. Expense make savings **Rating:** 4.5/5.0 stars **Reviewed by:** Dilshad m. | Supply & Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** I used many expenses treating application but . itilite is very unique and user-friendly for me . Also they have many options is there. **What do you dislike about itilite?** No more dislike but we are expecting some updates like autoprediction , copy paste options. **What problems is itilite solving and how is that benefiting you?** Iam keeping my whole travel expenses in itilite, also very easy to montring ### 20. Itilite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** It is nice having everything all in one place. I like that you can link it all to one trip. **What do you dislike about itilite?** I think it gives us too many choices. One hotel had many different rates and it was hard to choose the best one. Also, when there was a issue and I had to call to make a change, the rep was very hard to understand, making the situation even more frustrating. **What problems is itilite solving and how is that benefiting you?** Itilite incorporates our travel policies and allows us to self book our corporate travel. The site itself is pretty easy to use and keeps everything all in one spot. I am sure for trackign purposes, it makes it easier for our accounting team. ### 21. Minimal UI and Excellent Service **Rating:** 3.5/5.0 stars **Reviewed by:** Nikit S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about itilite?** Execellent Service- team is always available for chat and calls if there are any queries, the booking process is smooth and ther's not much you can miss- its a very simplistic UI, Expense and trips are i ntegrated to each other and that gives a easy way of raising expenses for business travels **What do you dislike about itilite?** not much to dislike in the platform as it ticks on all basic requirments, they can ofcourse improve on recommended travel options for flights since that is usually out of budget **What problems is itilite solving and how is that benefiting you?** Travel and Expense Management is going on very seamlessly and there is nothing more i can ask for ### 22. Business travel booking with the Itilite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about itilite?** 1. Good customer support. 2. Customer support over the phone. 3. Quick response from the team to resolve your queries. 4. Minimum steps involved in ticket booking. 5. Simple and easy to book tickets, without any training. **What do you dislike about itilite?** 1. Dealy in airline voucher or ticker after booking confirmation. Sometimes took 1.5 to 2 hours to get the voucher, which really required too much patience when you booked an emergency journey. 2. The cancellation policy of hotels is not good, in many hotels, free cancellation is available before 24 hours, which is not good for business travel when you don't have a pre-planned everything. **What problems is itilite solving and how is that benefiting you?** Book all the business travel and accommodation in one place. ### 23. UI Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Subham Gupta i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** The interface I like most even the support system is available 24 * 7, whenever I am facing an issue support team will help me a lot and for claims interface is so easy and understandable. **What do you dislike about itilite?** sometimes the approval name is not reflecting **What problems is itilite solving and how is that benefiting you?** help for claims my expences. ### 24. Good app for reimbursement **Rating:** 4.5/5.0 stars **Reviewed by:** Amulraj V. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It's most helpful for getting my reimbursement, look before this app it's very difficult reason behind is everything I want do it manually now isn't very easy to use **What do you dislike about itilite?** Slow process , highly rendering , need some more new updates **What problems is itilite solving and how is that benefiting you?** Some how now a day they are provided new updates ### 25. Easy to use, very adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Marin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about itilite?** It allows you to customize, adding your own codes. It always factors in GST for tax purposes. **What do you dislike about itilite?** The drop down menu doesn't always go in order, it sometimes goes in order of last added so project numbers ave to be searched for **What problems is itilite solving and how is that benefiting you?** Able to easily upload digital receipts and send expenses ### 26. Recommendations are awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Krishna Anumula i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about itilite?** Based on the Trip route, recommendations provided by Ititlite is feasible both for corporate as well as employee. **What do you dislike about itilite?** Reimbursement reports needs to be updated properly like would be better if they provide us option to do update or delete. **What problems is itilite solving and how is that benefiting you?** Its basically all in one place for trip management ### 27. Easy and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Love this app it's super easy to navigate and allows me to scan my receipts via photo immediately to my app! **What do you dislike about itilite?** Nothing! Everything about the app is very user friendly ! **What problems is itilite solving and how is that benefiting you?** It allows me to immediately upload my receipts which I love ### 28. Nice app and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Abhay G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Very smoothly for use and did not take time whenever I do work on that app **What do you dislike about itilite?** I didn't get nothing dislike on that app **What problems is itilite solving and how is that benefiting you?** I can not remember my travel expenses then itilite help me for manage my travel and food expense ### 29. Front office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** Very easy to use,very user friendly and easy to input your information **What do you dislike about itilite?** I haven't had any dislikes with using the itilite it's been working great so w **What problems is itilite solving and how is that benefiting you?** Adding up all my receipts that's comes in very handy but adding my expenses ### 30. Instant Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about itilite?** The ease of use of the platform and the economical suggestions for flights and accommodations **What do you dislike about itilite?** In some countries not all the hotels appear and I must write to have them enabled for me **What problems is itilite solving and how is that benefiting you?** I can make my reservations for both flights and hotels in a single application ### 31. Decent portal, but needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** Simple portal that is easy to use, as long as all the planets are lined up with the policy threshold. Policy threshold is also sometimes exhibiting very strange behavior **What do you dislike about itilite?** Options to manage a trip and work on rescheduling is extremely painful. Also, the pricing provided is almost ALWAYS much higher than the pricing on the airline websites. Lack of options to change schedules directly with the airline (always need to go through agent) is also painfuk **What problems is itilite solving and how is that benefiting you?** Automating a manual process, but it is good only for a single booking where there are no changes. Any trip that needs modification is assured to go through a hellish experience ### 32. Convenient and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about itilite?** All the different options and break downs on pricing. Super Easy to use **What do you dislike about itilite?** Sometimes it's a lot of information at once **What problems is itilite solving and how is that benefiting you?** Booking Flights ### 33. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Karl D. | Administrative Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about itilite?** The app flows smoothly. Entering in data is all on one page to submit. Uploading pictures are so simple. **What do you dislike about itilite?** The ios app needs some updating. Works on ipad but iphone has some issues **What problems is itilite solving and how is that benefiting you?** Makes entering in expense amd travel easily ### 34. Global head, Technology Consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Good and Intuitive User experience. It a fast and responsive application. I like the dashboards and the overall visual design of the application. The Interaction design and navigation of the portal is smooth and improving efficiency. Good Integration between the travel portal and the expense management system. **What do you dislike about itilite?** I couldnt think of anything significant to highlight as a dislike. **What problems is itilite solving and how is that benefiting you?** Efficiency and Speed with which I can raise travel request. Expense Management is quick, easy and intuitive. Worklfow is simple and efficient process. ### 35. Easy expense tool **Rating:** 4.0/5.0 stars **Reviewed by:** Amy G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about itilite?** The expense function is very easy and available online and in the app. The ability to take screenshots in the app is great. **What do you dislike about itilite?** In the expense tool, you must enter your personal information every single time; it does not store a traveler's record with employee number, name, etc. **What problems is itilite solving and how is that benefiting you?** A central booking platform and a "less manual" way to track and submit expenses. ### 36. Itilite Software is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Vineet V. | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about itilite?** Last mile is best option for mark travel expenses. **What do you dislike about itilite?** The data upload takes time. But it's okey. **What problems is itilite solving and how is that benefiting you?** By the itilite I can fill my expenses easily and get fastest approval from my manager and I can track real time my claim status. ### 37. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** selena l. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about itilite?** Streamlined, easy to submit expense report in organized way. **What do you dislike about itilite?** Takes some time to learn how to use, but once you do, it is easy. **What problems is itilite solving and how is that benefiting you?** organized streamlined efficient ### 38. I think it does the basics of what our company needs it to do, but it is not really very efficient. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about itilite?** For the most part, it is easy to use. I also think the platform itself has a relatively nice design and is mostly user-friendly. **What do you dislike about itilite?** Sometimes the transactions that show on Itilite do not accurately reflect what is on my bank statement. I also dislike that if you select an expense category you have to wait for the receipt upload section to reload before you can input your receipt. If you input the receipt before it reloads, you need to do it again. Also, many times the merhcant is listed as NA which makes it very hard to locate the receipt I am looking for. If the merchant were listed everytime it would be much easier. Lastly, if you update the merchant name to be accurate, the rest of the information you already inputted disappears and you have to do it all over again. **What problems is itilite solving and how is that benefiting you?** For my uses and purposes I do not have an answer to this question. I suppose it helps us to keep our expenses organized, which is great. But beyond that, I only use the platform once a month when expenses are due. ### 39. Best experience inhave ever had **Rating:** 5.0/5.0 stars **Reviewed by:** Amit J. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about itilite?** Followups Coordination till case closure **What do you dislike about itilite?** Nothing yet expirenced yet. Doing great work **What problems is itilite solving and how is that benefiting you?** Travel in one go. Nothing to plan seperately ### 40. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about itilite?** I liked that i was able to book buisness and personal trips. Itilite is very user friendly. **What do you dislike about itilite?** I do not have any dislikes. It is very good service. **What problems is itilite solving and how is that benefiting you?** I did not have any problems. ### 41. So helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about itilite?** It made it so easy to book my work travel! **What do you dislike about itilite?** Easier way to find flight all my coworkers are own **What problems is itilite solving and how is that benefiting you?** Making it a one stop place to book my flight for a conference ### 42. Bookings have become very easy and on the go **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** Process flow of the bookings, especially the selection and the approval flow. **What do you dislike about itilite?** Prices are higher than the other OTAs, and the options are also limited especially the hotels. **What problems is itilite solving and how is that benefiting you?** Can do the booikings on the go ### 43. The latest method for reserving tickets. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil S. | Assistant Manager - Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** The process of booking a reservation is made easier with automation. **What do you dislike about itilite?** Some offline requests are not answered quickly. **Recommendations to others considering itilite:** The message is about promptly addressing requests that are made when not connected to the internet. **What problems is itilite solving and how is that benefiting you?** The ability to swiftly finalize all reservations using automation. ### 44. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal1 J i. | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about itilite?** It is easy to use and the booking process is seamless. The support team is very helpful and respond to queries quickly and assist you in every way possible. **What do you dislike about itilite?** The website is slow in response and it takes a few minutes to load the content. **What problems is itilite solving and how is that benefiting you?** Reducing manual booking process and providing corporate benefits. **Official Response from Debadrita Banik:** > Hi Vishal, Thank you for taking the time out to review ITILITE! We're glad you're loving the booking experience. Our team definitely puts in their all to make sure you have the best time using our platform, thank you for acknowledging their efforts! Best Regards, Debadrita. ### 45. Very good and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendar M i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** East to book Travel ticket. And anyone can easily pearn how to use easily **What do you dislike about itilite?** Slowness some time it gets hang but taking time to reload again **What problems is itilite solving and how is that benefiting you?** Slowness issue it can be solved be upgrading the product ### 46. Software for Reimbursement is very smooth and easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Expenses reports format is likely. Very good to access **What do you dislike about itilite?** Moving from payment queue to processing tab is diffcult. We can't the same in single shot. **What problems is itilite solving and how is that benefiting you?** Basically it is managing employee expenses data. ### 47. EASY, FAST, CONVENIENT **Rating:** 4.0/5.0 stars **Reviewed by:** Palak S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** I used Itillite to book tickets for a work conference, super easy, super fast and convenient. **What do you dislike about itilite?** I did not see some flights that I saw on another 3rd party booking platform and I missed out on a direct flight that would save me time. **What problems is itilite solving and how is that benefiting you?** Work travel bookings. No chasing finance for card and payment details as card is already inputted. ### 48. GOOD TOOL FOR CORPORATE BOOKINGS **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul N. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** All options available. Easey to naviage. Cheaper fare found **What do you dislike about itilite?** App is a bit slow in loading. Takes time for confirmation. **What problems is itilite solving and how is that benefiting you?** Hassle free booking. No backand forth males for fare and bookings ### 49. Good support in booking tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal Girase i. | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about itilite?** Good support in booking tickets at good price, **What do you dislike about itilite?** Nothing to dislike about itilite.It is easy to use **What problems is itilite solving and how is that benefiting you?** Simplicity and easy to use ### 50. One place for all booking needs **Rating:** 4.0/5.0 stars **Reviewed by:** Jalaj A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about itilite?** Hotels and flights both can be booked using same portal. **What do you dislike about itilite?** The first options of flights are not best, I had to search and tell about cheaper flights and then same was offered **What problems is itilite solving and how is that benefiting you?** Corporate booking and review workflow ## itilite Discussions - [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) - 2 comments, 1 upvote - [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) - 1 comment, 1 upvote - [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) - 1 comment, 1 upvote - [View itilite pricing details and edition comparison](https://www.g2.com/products/itilite/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+23%3A20%3A22+-0500&secure%5Bsession_id%5D=13697be5-3af9-494e-8c60-614250b2c224&secure%5Btoken%5D=f8591a52f147681c44350879cb79ff0f5634724240fe5282f8bed67d9eedab52&format=llm_user) ## itilite Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## itilite Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top itilite Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,008 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,125 reviews) - [Happay](https://www.g2.com/products/happay/reviews) - 4.5/5.0 (425 reviews)