What problems is IT Services India solving and how is that benefiting you?
We wanted to create an application to manage a loyalty program for our end users, and we were looking for a vendor to help us with the development. The program needed to have a system to gain points and redeem them to have more accessibility with our end target segment.
IT Services India designed and developed a loyalty program application from scratch. The brief of the project was that we didn't have access to our target audience since we had direct contact with one distributor, but we didn't have access to their customers. We focused on creating an application for our end clients to purchase products for the paint industry.
We initially provided IT Services India with a comprehensive scope of work, including a request for quotation. We worked hard to create the scope with our internal audit team to document our initial requirements. IT Services India created the app's wireframes and user stories and was responsible for development.
Once users installed our app, we ensured they received a QR code they could scan and be directed to our portal, gaining points for their purchase. Once users reach certain points, they can exchange them for one of the available gifts on our marketplace.
Although IT Services India has finished our product, we still need to modify some production technicalities for the app to generate the QR codes automatically. This unplanned situation caused the delay in launching our app, so I don't have quantitative feedback at the moment. However, IT Services India delivered a final product that met our initial requirements. Review collected by and hosted on G2.com.