IT Services India Reviews & Provider Details

We wanted to create a website that not only better reflected our company, but to also act as a hub for all our marketing endeavors, and be fully integrated with our CRM systems. IT Services India walked us through the entire process. Initially, we went through a discovery process, where they laid the foundational concepts for the build. From there they created mock-ups based upon the discovery phase. Then a build phase, and finally delivery. We are currently being supported by them. At the time of writing, we have received positive feedback on the aesthetics, speed, layout, and logic of the site. It is too soon to comment on performance metrics and we are still making adjustments and tweaking, so a true picture cannot be given now. However, from what we have available at this time, all indicators are pointing towards a substantial improvement over our previous site. Review collected by and hosted on G2.com.

We needed custom application development services to replace an existing business app with a new one. We provided IT Service India with our business requirements, including schematics of the data map for the software solutions. We also provided a rudimentary frontend design document and examples of reports we wanted to come out of the system. Their team did research beyond their existing experience in the industry in order to find the best solutions. They did the frontend design for how the user will interface with the software. From there, they did backend software development based on the design. Currently, they’re currently doing testing. The application is used for documentation of our services for customers. Review collected by and hosted on G2.com.

We needed help with custom software development for different purposes. Also a gain on-demand development scalability while saving the core team’s focus. IT Services India’s team has been providing custom development services for us, focusing on TypeScript and Node.js. To jumpstart this process, we’ve had initial calls to describe the project and our requirements so they can look for resources that fit our wants. IT Services India has great expertise in development, and the products they’ve built for us are very easy to scale or down. In addition, the resources that IT Services India has assigned to us have worked well immediately, and if it turns out in the rare case that they don’t, they replace those resources quickly. Overall, their work has been absolutely instrumental in our software development capacities. Review collected by and hosted on G2.com.

We needed to create a system to create our vision. They were brought on to develop wireframes and designs that would help us visualize our goals. After a successful discovery phase, we engage them to build out our MVP. They provided us with wireframes for various user personas that would be engaging with our platform. Then, they created UI/UX designs to highlight how the screens, layouts, and other visual components would look and interact. From there, they presented us with a clickable prototype that we were able to use in demonstrations with potential customers and investors. For the MVP development, we went with a traditional agile development style. That involved functional specs being turned into user stories. Those were prioritized in two-week sprints. Once completed, the user stories were deployed to app stores. They rolled out multiple updates to our product once complete. And so far, we have seen Positive feedback is an intangible benefit of IT Services India work. Customers report a more enjoyable user experience. Review collected by and hosted on G2.com.

We wanted security in our data, the ability to obtain all the data at any given moment, and the ability to accurately obtain that information. There were also a couple of applications within our industry that we felt could be made better and more efficient by leveraging technology. We worked with our IT manager to provided very basic wireframes ahead of time and IT Services India did the rest of the heavy lifting in terms of fleshing them out.

The team has been building the claims management system as well as a couple of associated applications that are used by our field resources and the end-user policyholder. Some of the technologies they’ve been using include React Native, .NET, and Power BI. Overall, the team has been very good at being diligent in their deliverables. We were quite naive going into the process, to begin with. As we realized that we weren’t accomplishing our goals with our initial vendor, we started to do a deep dive into further documentation.

IT Services India aided us in that process as well, pointing us in the direction of what would help them the most. Since this isn’t our area expertise, having them guide us has been great. Review collected by and hosted on G2.com.

We were looking for software that would allow our team to track payroll time while out and process and fill out paperwork for work orders from their phones. IT Services India developed the payroll software. The solution also does all of our job costing for our landscape and lawn care projects.

It’s made a lot of things easier around here. The nature of our industry means that our team doesn’t like filling out paperwork, so we’ve seen a lot of improvements in terms of getting the information together and processing payroll. Previously it was all done on a Google Doc that everyone could see and edit, so there were a lot of mistakes. Review collected by and hosted on G2.com.

IT Services lndia has created a mobile application for iOS and Android. We initially had enough; the iOS app had been developed, so IT Services lndia reoptimized it and improved its performance. On the other hand, they’ve built the Android version from scratch as a new application Review collected by and hosted on G2.com.

We hired IT Services India:

1.Develop a very comprehensive mobile app

2.Develop a very user friendly mobile app

3.Develop a Hybrid Mobile app

Our Scope of Work centered on designing a user-friendly marketplace app to connect customers with a network of professionals property owner. This involved UI/UX design, feature integration for scheduling and payments, and implementing a system for user reviews and ratings to ensure quality and trust within the platform.

The project’s success was marked by the launch of a bug-free, user-friendly mobile app, evidenced by increased user engagement and positive feedback. Measurable outcomes included a significant reduction in the time taken to book services, a noticeable decrease in customer complaints related to app performance, and a steady growth in the number of active users, indicating a strong market acceptance and user satisfaction with the platform’s functionality and ease of use. Review collected by and hosted on G2.com.

We hired IT Services India to Develop and design our mobile app. We began by establishing the functionality required for such an app. This was quickly followed by detailed creation of wireframes and outlining of UX/UI specifications. IT Services India was essential in this process as we held many interdepartmental team meetings to perform beta testing and troubleshoot any complications that arose during development. The App launched to iOS & Android app stores with full MVP functionality, interactive touchpoints & visually appealing UI. Review collected by and hosted on G2.com.

Our flagship product required an upgrade on its UI since it was old. We needed support redesigning our product's UI and cleaning code for performance enhancements.

We had an initial call with IT Services India to go over my business requirements. The team has created UI designs and mock-ups. IT Services India has upgraded our existing software and developed an inventory planner from scratch, which is a new analytical tool. The team works with different technologies, including React.js, Microsoft Azure, .NET 7.0, QuickBooks, Shopify, and Amazon. IT Services India continues to provide maintenance work.

We used to have up to 200–300 monthly inquiries for support tickets before engaging with IT Services India. Now we’re down to 20% of that or less, and our support volume has decreased by at least 75%. Our user churn rate has dropped from 3% to 2.4%, and fewer users are leaving the service. IT Services India has delivered high-quality UI design work and eliminated several issues. I like our colorful design and am really happy with the product.

Our software performs faster and doesn't hang up anymore in certain areas. IT Services India has cleaned our backend code and cleared thousands of outdated code lines. I used to spend 6-8 hours a day writing code, and now, I spend maybe a few hours a week. Now, I have time for other tasks like hiring and managing different teams, demonstrating the most significant impact of this project has been freeing up executive time for me as a CEO.

I also like that IT Services India works on two parallel projects. Prior to engaging with IT Services India, I had a development team that was hard to manage and didn't deliver work on time. We had a lot of communication issues. Review collected by and hosted on G2.com.