Intelex EHSQ Reviews (63)

Reviews

Intelex EHSQ Reviews (63)

4.1
63 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its customization capabilities and ease of use, allowing organizations to tailor the software to their specific needs. Many appreciate the centralized management of compliance data, which enhances efficiency and reporting. However, some users note that the user interface can be unintuitive, leading to navigation challenges.

Pros & Cons

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined EHSQ Management with User-Friendly Interface"
4/5
What do you like best about Intelex EHSQ?

I like Intelex EHSQ for its easy interface and how it efficiently navigates me through the assessment process. It improves the speed compared to my previous solution, making it easier to work with. I also find it valuable to have a sole platform to collect all my data. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

I guess it could be benefited with a complete mobile functionality. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Customizable but needs better performance and support"
3/5
What do you like best about Intelex EHSQ?

The way intelex is customized based on customer needs . We can use it for all functions like incidents, inspections, permits, Audits, Change etc. Hence it is the one stop solution for all. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

From an end user's perspective, the number of clicks required for everyday tasks is quite high. Additionally, performance tends to be poor for non-admin users, especially when working with large views. These users frequently encounter timeout issues and are often forced to clear their cache and restart the process. Support tickets also take a long time to resolve, and we are repeatedly asked to provide the same information. Review collected by and hosted on G2.com.

AE
Aavanth E.
Safety Data Analyst
Enterprise (> 1000 emp.)
"Very customized and useful"
4.5/5
What do you like best about Intelex EHSQ?

I love the customization ability of Intelex along with the user-friendly interface. We have been able to create a lot of new applications along with modify them based on our needs pretty easily. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

The one thing that frustrates me with Intelex at times are report creating which can be confusing with the plethora of fields and levels. Review collected by and hosted on G2.com.

Sherry L.
SL
Sherry L.
Analyst
Enterprise (> 1000 emp.)
"Centralized Incident Management Made Easy"
5/5
What do you like best about Intelex EHSQ?

It allows our company incidents to be gathered in one central database. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

It is hard to navigate sometimes throughout the menu. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Excellent for Linking Issues and Escalating to Action Plans"
3.5/5
What do you like best about Intelex EHSQ?

Lots of vertical functionality to link and escalate logged issues e.g. complaints to corrective action plans etc. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

Interface can be difficult for general users to navigate without experience. A more intuitive way of finding the information required as an out of the box option would help increase engagement and adoption for our users.

Additionally there are certain fields that hard-lock once submitted and are unable to be corrected if there is a mistake made (e.g. location). Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Review of Intelex"
3/5
What do you like best about Intelex EHSQ?

Intelex is an incredibly beefy platform for tracking compliance data. We have ~55 locations across the US, and Intelex allows us to track what is happening across our company in one location. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

Because it's so robust, there is a massive learning curve to figure out how to use all of it's features. Additional support to implement new features is an additional cost, and searching through the forums to find solutions can be burdensome. Finally, one has to be proactive to receive new updates, i.e., new updates don't automatically push (you have to be proactive in requesting them). Review collected by and hosted on G2.com.

Tracy M.
TM
Tracy M.
Training Co-Ordinator
Mid-Market (51-1000 emp.)
"Using Intelex EHSQ as our H&S platform"
4/5
What do you like best about Intelex EHSQ?

Intelex EHSQ is informative and relatively user friendly. The system has many uses and we as a company only use part of what is available. We have recently implemented the Management of Change application and we appear to be using it well. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

Intelex EHSQ can be frustrating to use as the mobile application does not completely mirror the desktop application. Many of our employees use the mobile application most of the time so when they cannot complete a task in the mobile application that can be easily completed on the desktop, this causes frustration. Review collected by and hosted on G2.com.

"Easy Compliance and Root Cause Investigation"
4.5/5
What do you like best about Intelex EHSQ?

I like the ease of use and the compliance with several regulations. I also find the investigation of root causes very effective. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

It should be well worked on Operational risk management Review collected by and hosted on G2.com.

Joshua T.
JT
Joshua T.
Sr EHS Analyst
Enterprise (> 1000 emp.)
"OK Software, but lots of potential"
2.5/5
What do you like best about Intelex EHSQ?

Easily configurable and ability to integrate with existing systems Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

Slow response times for support tickets, getting data out for reporting or data dumps is not easy for the end user (requires a data analyst), UI isn’t user friendly Review collected by and hosted on G2.com.

Andres C.
AC
Andres C.
Data Engineer
Mid-Market (51-1000 emp.)
"ACTS customer satisfaction"
3.5/5
What do you like best about Intelex EHSQ?

The level of customization is truly impressive. You have the ability to create data managers that can essentially handle any task within the system. Review collected by and hosted on G2.com.

What do you dislike about Intelex EHSQ?

The user interface could definitely use some improvement, as it currently resembles Windows 95 and the navigation is not very intuitive. Review collected by and hosted on G2.com.