Integrately Reviews (709)

Reviews

Integrately Reviews (709)

4.7
709 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support provided by Integrately, highlighting the team's responsiveness and willingness to assist with setup and troubleshooting. The platform is noted for its user-friendly interface, making automation accessible even for non-technical users. However, some users mention that certain integrations are still lacking, which could limit functionality for specific needs.

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Tyler M.
TM
Tyler M.
"Eases Automation for Non-Programmers"
4.5/5
What do you like best about Integrately?

I like that Integrately has an interface that's fairly easy to navigate, making it accessible for non-programmers with its dropdown menus and easily selected options. It really walks you through the possibilities of what can be accomplished. The customer service is very responsive, which adds to the overall positive experience. I also find the variety of templates they offer very helpful. Plus, the initial setup was very easy, which is always a big advantage. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

I would like a less pricey option for those who don't use it as thoroughly. Review collected by and hosted on G2.com.

MJ M.
MM
MJ M.
Education Director
Small-Business (50 or fewer emp.)
"The best customer service!"
5/5
What do you like best about Integrately?

Its not overwhelming like some other similar technology. The support staff is extremely helpful and is always right there to walk you through. Vishnu even video chatted with me to get my problem solved and stayed with me until we knew it worked. Thank you VIshnu!! Review collected by and hosted on G2.com.

What do you dislike about Integrately?

I wish I had found it first! I spent five hours on another application trying to do the same thing and I just felt useless and overwhelmed. Integrately was by far superior! Review collected by and hosted on G2.com.

Svetozar K.
SK
Svetozar K.
Owner
Small-Business (50 or fewer emp.)
"Extremely Disappointed – Service Fails to Deliver on Promises"
0/5
What do you like best about Integrately?

Honestly, nothing. The service has never worked as promised, and after months of trying to resolve the issue, I’ve only been met with dismissive responses. Instead of addressing the technical problems, the team deflects responsibility, even bringing up irrelevant topics like “communication style” and “policy.” It feels like they’re gaslighting me rather than helping. Extremely disappointing experience. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

I signed up for this service based on the promises made, but unfortunately, it has failed to deliver even the most basic functionality. After three months of back-and-forth communication, the synchronization between the two services still does not work.

What’s even more frustrating is the lack of accountability. Instead of acknowledging the issue, the support team blames me for “poor communication,” despite the fact that the services have never worked as advertised. To make matters worse, they refuse to issue a refund.

This experience has been both disappointing and exhausting. I would strongly advise others to be cautious before committing to this service. Review collected by and hosted on G2.com.

Kristofer T.
KT
Kristofer T.
Founder and CEO
Small-Business (50 or fewer emp.)
"User-Friendly Automations with Outstanding Results"
5/5
What do you like best about Integrately?

What I like best about Integrately is how simple and intuitive it is to set up automations compared to other platforms. The user interface is very clear, which makes it easy to build and manage workflows without needing deep technical knowledge. On top of that, the support team is always fast, friendly, and solution-oriented, which gives me confidence that I can rely on the service. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

Honestly, there isn’t anything I can think of that I dislike about Integrately. So far, the experience has been very positive. Review collected by and hosted on G2.com.

Nghi L.
NL
Nghi L.
Marketing Automation Manager
Small-Business (50 or fewer emp.)
"Very useful for connecting to most platforms"
5/5
What do you like best about Integrately?

I like that this tool can connect to multiple data objects in one system and allow you to take different fields from each of the data objects for the final transfer to the end system. I find this to be very helpful. Also, their support team is excellent. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

Some features are locked until you upgrade to the next tier, but I understand the rationale for this. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Why I chose Integrately? & Why should you?"
5/5
What do you like best about Integrately?

- Integration with various tools. Eg: Tawk.to, Exotel, Brevo, Sql database, AiSensy (other tools don't have this exact combination)

- Easy to use

- Better Pricing Slabs

- Quick Service

- Functionality to make changes in the data (in-route) before processing and storing. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

- We recommend to introduce a time-delay functionality in execution of trigger (when). It can be based on a Date & Time parameter. Review collected by and hosted on G2.com.

Jim L.
JL
Jim L.
Director of Education
Small-Business (50 or fewer emp.)
"Vivek at Integrately was very helpful!"
5/5
What do you like best about Integrately?

While the automation wasn't exactly user friendly for my Monday.com connection to Constant Contact, the help chat was immediately available and fixed my issue. I was able to see what the problem was to avoid it in the future. We will continue to evaluate this product and the pricing for our organization. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

I have only used it for one automation. The user help could be better in describing what each field needs to include in a non-tech way. Review collected by and hosted on G2.com.

CM
Carol M.
Treasurer
Small-Business (50 or fewer emp.)
"Excellent Customer Service and Support"
4.5/5
What do you like best about Integrately?

The customer service I received was excellent. Muskaan showed a lot of patience, carefully explaining things and helping me work through the setup process for the integration. The team also made sure to follow up afterward to ensure all my questions had been addressed. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

I'm currently in the process of setting up Integrately. So far, I haven't come across anything I dislike about it. Review collected by and hosted on G2.com.

Manuel W.
MW
Manuel W.
Project Manager
Mid-Market (51-1000 emp.)
"Outstanding Support from Vishnu Jiji and Great Functionality"
5/5
What do you like best about Integrately?

The Client support provided by Vishnu Jiji Review collected by and hosted on G2.com.

What do you dislike about Integrately?

For the moment it is a little too new, but i love the fuctionality Review collected by and hosted on G2.com.

NH
Ninitza H.
Senior Sales Administrator
Mid-Market (51-1000 emp.)
"Exceptional Customer Service That Goes the Extra Mile"
4/5
What do you like best about Integrately?

I like their customer service is very helpful, some of them, will work with you until you have fully figured it out. Review collected by and hosted on G2.com.

What do you dislike about Integrately?

the integration doesn't always work and I have to constantly retesting it, Review collected by and hosted on G2.com.