--- title: Insightsfirst Reviews meta\_title: 'Insightsfirst Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Insightsfirst works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- ### Insightsfirst Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** from the Evalueserve team, enhancing their experience and decision-making capabilities. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152104&qs=pros-and-cons#reviews) Users value the **customization options** of InsightsFirst, enabling alignment with their unique business needs and structures. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152656&qs=pros-and-cons#reviews) Users value the **consolidation of global competitive intelligence** in InsightsFirst, enhancing decision-making and ease of navigation. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152567&qs=pros-and-cons#reviews) Users appreciate the **easy navigation** of Insightsfirst, allowing for a seamless experience throughout the platform. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152768&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI and easy navigation** across the Insightsfirst platform, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313945&qs=pros-and-cons#reviews) Users find **limited comparison options** in Insightsfirst, affecting their ability to analyze effectively and utilize AI features. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313958&qs=pros-and-cons#reviews) Users find **platform limitations** in Insightsfirst, facing restricted graph types and missing Gen AI features. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313967&qs=pros-and-cons#reviews) Users find the **poor customer support** of Insightsfirst inconvenient, especially regarding user access adjustments requiring team intervention. [(1 mentions)](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152029&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Insightsfirst ##### 1. Customer Support Users value the **exceptional customer support** from the Evalueserve team, enhancing their experience and decision-making capabilities. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152104&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Competitive Intelligence with User-Friendly Insights" What do you like about Insightsfirst? What I appreciate most about InsightsFirst is how it consolidates global competitive intelligence into one easy-to-navigate platform. It allows us to ##### 2. Customization Users value the **customization options** of InsightsFirst, enabling alignment with their unique business needs and structures. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152656&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Competitive Intelligence with User-Friendly Insights" What do you like about Insightsfirst? What I appreciate most about InsightsFirst is how it consolidates global competitive intelligence into one easy-to-navigate platform. It allows us to ##### 3. Insights Users value the **consolidation of global competitive intelligence** in InsightsFirst, enhancing decision-making and ease of navigation. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152567&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Competitive Intelligence with User-Friendly Insights" What do you like about Insightsfirst? What I appreciate most about InsightsFirst is how it consolidates global competitive intelligence into one easy-to-navigate platform. It allows us to ##### 4. Navigation Ease Users appreciate the **easy navigation** of Insightsfirst, allowing for a seamless experience throughout the platform. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exceptional UI, low flexibility" What do you like about Insightsfirst? UI, and easy navigation across the platform ##### 5. User Interface Users appreciate the **intuitive UI and easy navigation** across the Insightsfirst platform, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313945&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exceptional UI, low flexibility" What do you like about Insightsfirst? UI, and easy navigation across the platform ### Top Cons or Disadvantages of Insightsfirst ##### 1. Limited Comparison Users find **limited comparison options** in Insightsfirst, affecting their ability to analyze effectively and utilize AI features. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exceptional UI, low flexibility" What do you dislike about Insightsfirst? Limited flexibility and the types kf graph are limited. Gen AI features are also a miss ##### 2. Platform Limitations Users find **platform limitations** in Insightsfirst, facing restricted graph types and missing Gen AI features. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=2313967&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exceptional UI, low flexibility" What do you dislike about Insightsfirst? Limited flexibility and the types kf graph are limited. Gen AI features are also a miss ##### 3. Poor Customer Support Users find the **poor customer support** of Insightsfirst inconvenient, especially regarding user access adjustments requiring team intervention. [ See 1 mentions ](https://www.g2.com/products/insightsfirst/reviews?filters%5Bsentiment_snippet%5D=1152029&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Competitive Intelligence with User-Friendly Insights" What do you dislike about Insightsfirst? user access adjustments always requires going through the Evalueserve team, which can be a bit inconvenient and I would incorporate AI chatbot by defa ## Top-Rated Alternatives [ ![Klue](https://images.g2crowd.com/uploads/product/hd_favicon/d40b5e1e584abd18a91c5f09fb7ad8f7/klue.svg "Klue") Klue 4.7/5(443) ](https://www.g2.com/products/klue/reviews) [ ![Crayon](https://images.g2crowd.com/uploads/product/hd_favicon/ea1ddb496a86222b3aac733c371d9f9a/crayon-crayon.svg "Crayon") Crayon 4.6/5(385) ](https://www.g2.com/products/crayon-crayon/reviews) [ ![Ahrefs](https://images.g2crowd.com/uploads/product/hd_favicon/c067b2882be712668bf2806974a7160e/ahrefs.svg "Ahrefs") Ahrefs 4.5/5(712) ](https://www.g2.com/products/ahrefs/reviews) [ View All Alternatives ](https://www.g2.com/products/insightsfirst/competitors/alternatives) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/30/2023 "A very comprehensive CI platform" 5/5 What do you like best about Insightsfirst? it serves as the go-to site for the CI information within the organization Review collected by and hosted on G2.com. What do you dislike about Insightsfirst? it did not have SSO therefore was a bit tricky to sign in, however, has been solved. Review collected by and hosted on G2.com. What problems is Insightsfirst solving and how is that benefiting you? we used to have several places to store such information, and colleagues struggled to spot the correct place to look for it. Insightfirst has sovled this issue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 11/28/2022 "High professional platform and service" 5/5 What do you like best about Insightsfirst? It has a great overview and is easy to use (almost self-explaining). Possible features are advanced. The service of the provider is unique and very strong. The supplier is innovative and puts a high effort into it. The platform is personalized for our company and business needs and that makes it very valuable. Review collected by and hosted on G2.com. What do you dislike about Insightsfirst? I don't have something to complain about. Review collected by and hosted on G2.com. What problems is Insightsfirst solving and how is that benefiting you? Insightsfirst is a platform that serves a Knowledge Management platform, archive solution, dashboard and easy search functionalities including two years informations (and continues to build on) and it is also a collaborational tool for all our colleagues to share information and comment on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SG Sonia G. B Enterprise (\> 1000 emp.) 6/23/2022 "It's a time-saving source to gather competitive intelligence from competitors" 4.5/5 What do you like best about Insightsfirst? Its user friendly approach and content on competitors saves me much time when gathering news for our bi-monthly newsletter on competitors intelligence. Before IF, I would have had to search for relevant news using many different sources, with this platform everything is easier. Review collected by and hosted on G2.com. What do you dislike about Insightsfirst? Historical data only goes back to April 2022. I believe that more content can potentially added. Sometimes I need to do some historical analysis especially in M&A and partnerships deals and it would help me a lot to have more historical data available. At least for the last 3 years of content. Review collected by and hosted on G2.com. Recommendations to others considering Insightsfirst: Reach out to Michal to get a quick demo on the platform Review collected by and hosted on G2.com. What problems is Insightsfirst solving and how is that benefiting you? It helps me to populate a newsletter in a quick and accurate way. It saves me a lot of time, hence I only do a fraction of research with other sources that IF may not pick up. Review collected by and hosted on G2.com. Show More 9/1/2022 Validated ReviewerSource: Organic JL Joelle L. Market Intelligence Lead Enterprise (\> 1000 emp.) 7/11/2022 "Very useful, intuitive and easy to use. Brings in a full picture that helps insights generation" 5/5 What do you like best about Insightsfirst? All is there. Well structured. Captures latest developments and helps ask the right questions. Enables identification of strengths and weaknesses of main competitors. Helps to compare performance and makes sure we see all up-to-date events from the competition Review collected by and hosted on G2.com. What do you dislike about Insightsfirst? Increased connectivity could make our lives even easier. Review collected by and hosted on G2.com. Recommendations to others considering Insightsfirst: it's a "living animal", keeps evolving, and speaking to the needs of customers. Review collected by and hosted on G2.com. What problems is Insightsfirst solving and how is that benefiting you? it gives the company and most marketing professionals in the company a "go-to" place that provides them with up-to-date and relevant insights about main competitors Review collected by and hosted on G2.com. 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