From the perspective of pure functionality, InMotion is the best hosting service I have dealt with in 25 years of web work. Outages are almost non-existent, the tools provided for managing web hosts are comprehensive, and their "Optimized Hosting for WordPress" packages are nearly flawless. Somehow, all of this comes at a very reasonable price.
That said, what truly sold me on InMotion was their hosting tech support. Coming from a server administration background, I have high expectations for the competence of the hosting providers I use. No matter the situation I’ve contacted them about over the past 7 years, they have been there to work with me through basic websites to complicated web application integrations.
I personally understand the difficulties of running a help desk at a large business. InMotion has a clear support philosophy they instill in their team: help people succeed. I find myself bouncing ideas off them before implementing tricky projects because they know their systems inside and out and collaborate with me. No complaints, no pointing me to a FAQ or white paper.
InMotion Hosting supports me in supporting my clients and growing my business. Review collected by and hosted on G2.com.
Some out of date documentation lurks around inside the extensive knowledgebase. Review collected by and hosted on G2.com.
Thank you so much for the positive review. We truly appreciate your support and are proud to serve customers like you. Hearing positive feedback like this motivates our team to keep delivering the best possible experience.
Your positive feedback assures us that we are on the right path in the education and resources available to our Customer Support teams. We look forward to your continuous support and partnership for more years to come! Thank you again!
