iManage Work Reviews (342)

Reviews

iManage Work Reviews (342)

4.4
342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integration with Microsoft tools, which enhances collaboration and document management. The intuitive interface allows for quick access to documents, making it a reliable choice for legal professionals. However, some users note that the search functionality can be inconsistent at times.

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DS
Deepak S.
Senior M365 Support Analyst
Enterprise (> 1000 emp.)
"Seamless Microsoft Integration, Powerful Management—Minor Hiccups with Updates and Third-Party Tools"
5/5
What do you like best about iManage Work?

What I like best about iManage Work is its seamless integration with Microsoft tools and its powerful document management capabilities. It makes it easy to organize, search, and collaborate on files securely, whether I'm in the office or using the mobile app. Features like version control, task tracking, and automated workflows really streamline my daily operations and improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

While iManage Work provides strong document management capabilities and useful integration features, some users experience inconsistent responsiveness, particularly following Office updates that may lead to icon display problems in Outlook. System maintenance downtime, especially when working with legacy databases, can interrupt access to important documents and hinder email filing. Furthermore, integration with third-party tools such as Litera Compare sometimes necessitates manual configuration adjustments, which can increase the workload for support teams. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Deepak, We’re humbled by your support and will share this with the team to let them know how we are doing.

Jamie M.
JM
Jamie M.
IT Director
Mid-Market (51-1000 emp.)
"Secure Cloud Single Source of Truth with Seamless Microsoft Integration"
5/5
What do you like best about iManage Work?

Single source of truth. Integration with Microsoft products. Peace of mind that the data is secure and accessible via the cloud. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Would like AI built into the product without additional charges. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Jamie, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Thank you!

Carol L.
CL
Carol L.
IT Trainer
Mid-Market (51-1000 emp.)
"Easy to Navigate, All Info in One Place"
4.5/5
What do you like best about iManage Work?

Easy to use and navigate. All information in one place. Search function easy to use Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Search results not always returning what is expected Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Carol, We really appreciate you taking a few minutes out of your day to leave this.

BF
Brian F.
Digital transformation and application specialist
Enterprise (> 1000 emp.)
"Intuitive, Easy-to-Navigate Platform with Exciting New AskImanage Features"
5/5
What do you like best about iManage Work?

The current platform is very intuitive and easy to navigate. I’m looking forward to the new AskImanage features! Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I’m still working to refine our alerts from Threat Manager Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Brian, Truly appreciate you for leaving us a 5-star review!

Hemel V.
HV
Hemel V.
Head of Technology
Mid-Market (51-1000 emp.)
"Easy to Use, Seamless Integration with MS Products"
5/5
What do you like best about iManage Work?

Ease of use, and the fact it integrates so well with MS products Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Some features make it difficult as a IP firm to work with the platform Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Hemel, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do.

Verified User in Law Practice
AL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Keeps Documents and Emails Organized for Secure Team Collaboration"
4/5
What do you like best about iManage Work?

What I like best about iManage Work is its ability to keep all documents, emails, and matter-related content organized in one place, making it easy to find information quickly and collaborate securely across teams. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

One thing I dislike about iManage Work is that the search experience can sometimes feel slow or require very specific keywords to find the right documents, especially in large repositories. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us your rating and feedback!

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Secure, Innovative, and Highly Recommended"
5/5
What do you like best about iManage Work?

As the IT director, I love using iManage Work for its strong security, which provides a safe secure environment for my users. The product's recent focus on innovation stands out to me as well. Additionally, I appreciate the ability to manage access and workspaces with products like Power Automate. These features make iManage Work an essential tool for managing my environment and saving my work products like policies. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Having better documentation on the SPM API and possibly a connector in MS Power Automate. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us a 5-star rating. We're humbled by your support.

Nelson R.
NR
Nelson R.
IT Supervisor
Mid-Market (51-1000 emp.)
"Cloud Accessibility Makes iManage Work Easy to Access and Share Anywhere"
5/5
What do you like best about iManage Work?

I like the accessibility, now thet we are on cloud. I can access my files, and share them from my Mobile device. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I have no complaints about iManage Work. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Michael W.
MW
Michael W.
Training and Development Manager
Mid-Market (51-1000 emp.)
"iManage Is Easy for New Users to Learn"
5/5
What do you like best about iManage Work?

I teach all of our new users. My favorite thing is how easy it is for most new users to grasp the utility of iManage. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Some funky little things like clicking a file name opening a big preview. I know that can be changed but it's an odd choice for a default imo. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Michael, We truly appreciate your continuous support and trust in us. Thank you for leaving us a 5-star review.

KK
Kasey K.
System Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Robust Document Management with Version Control"
4.5/5
What do you like best about iManage Work?

I like the capability to version and lock documents in iManage Work. If someone has a document checked out for editing, it is locked in read-only so others aren't able to overwrite it. We also integrate it with Office, which is quite useful. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I think being able to download folders would be a useful functionality. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Kasey, Thank you for taking the time to share your feedback and leave a review. We truly appreciate it.