iManage Work Reviews (342)

Reviews

iManage Work Reviews (342)

4.4
342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integration with Microsoft tools, which enhances collaboration and document management. The intuitive interface allows for quick access to documents, making it a reliable choice for legal professionals. However, some users note that the search functionality can be inconsistent at times.

Pros & Cons

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AA
Alina A.
Sdr
Mid-Market (51-1000 emp.)
"Easy to use"
3.5/5
What do you like best about iManage Work?

Easy to access the documents and multiple versions Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Login issues, application logs off automatically Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Alina, We're so glad you find our solutions easy to use! Thank you for your feedback!

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Great document storage platform."
5/5
What do you like best about iManage Work?

Cloud updates without implementation projects. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Occasional outages impact users. Token related issues were something we needed to work through. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

We’re really grateful and appreciate you taking the time to share your 5-star review.

Richard B.
RB
Richard B.
KM Portfolio Manager
Enterprise (> 1000 emp.)
"It works"
4/5
What do you like best about iManage Work?

Safe storage of documents that are easy to search Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Mobile access is clumsy to the point I avoid it Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Richard, Your feedback motivates us to keep raising the bar. Thank You

Jesse B.
JB
Jesse B.
Director
Enterprise (> 1000 emp.)
"Very Impressed"
4/5
What do you like best about iManage Work?

I really like the new features that are coming with insight+ Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Until coauthoring, it was collaborating on documents. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Jesse, We’ll continue working hard to make your iManage experience impressive. Thank you

Kartik B.
KB
Kartik B.
Software Engineer
Enterprise (> 1000 emp.)
"A really good tool for organizing stuff quickly"
4.5/5
What do you like best about iManage Work?

iManage Work is super safe, like a fortress, so your documents stay safe. It's easy to use on the website and mobile app, and you can get to your documents from the cloud wherever and whenever you need. Easy integration of Outook and other Email systems.They also have great customer service to help. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

New folks might find it a little hard to use because it's tricky to move around the platform. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Hi Kartik - We are happy to be your security fortress! Thank you for taking the time to leave us a review.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"My review"
4/5
What do you like best about iManage Work?

Industry standard so users are generally familiar, and I personally find it easy to administer and work with Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Transition to Universal API has been a learning curve for admin work Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us feedback.

TE
Tom E.
IT Manager
Small-Business (50 or fewer emp.)
"Love iManage Cloud"
5/5
What do you like best about iManage Work?

Users love the web interface, Google-like search functionality and quick responsiveness. Ilove that we are automatically kept up to date with the latest version with zero involvement on my part. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Nothing too major. A few users grumbled that the ability to email a Word document as a PDF straight out of iManage was lost when we moved from FileSIte. Also, access to trash is only avialble in Work Web - not Work Panel. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Tom, Thanks so much for leaving us a five star review! We really appreciate your feedback!

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Useful tool"
3.5/5
What do you like best about iManage Work?

iManage is usefull and there are good features. Adding emails is great feature. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Some actions are hard to use or hard to find as they are different than those in resource management.

I Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us feedback.

Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Useful"
3.5/5
What do you like best about iManage Work?

How quick it is, and easy to access anywhere Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

The surveys, how long it took to get to this survey.

Not being able to search for my stuff only easily Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you so much for taking the time to leave us your feedback, we really appreciate it!

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Great fun lots of folks"
2.5/5
What do you like best about iManage Work?

Its huge and simple it allows for amazing document management Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

It has to many plug ins and portals to remember and some of them conflict Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

I will share this with the team to let them know how we are doing.