iFax Reviews (480)

Reviews

iFax Reviews (480)

4.7
480 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and fast delivery, making faxing simple and efficient from any device. Many appreciate the convenience of sending faxes without needing a physical machine, which saves time and effort. However, some users note that the pricing can be high for infrequent users.

Pros & Cons

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AN
Verified User in Computer & Network Security
"Worked fast"
4.5/5
What do you like best about iFax?

What I like most about iFax is how convenient and easy it is to send documents directly from my phone. It saves time, eliminates the need for a physical fax machine, and makes it simple to handle important paperwork quickly. The interface is straightforward and the process feels secure and reliable. Review collected by and hosted on G2.com.

What do you dislike about iFax?

One downside is that the pricing can feel a bit high for occasional users. It would also be helpful to have clearer information about subscription options and billing. Improving transparency and possibly offering more flexible plans would make the experience even better. Review collected by and hosted on G2.com.

Rahul B.
RB
Rahul B.
Student Services Assistant
Higher Education
Enterprise (> 1000 emp.)
"Seemless email to Fax solution with peach of mind"
4/5
What do you like best about iFax?

Email-to-Fax solutions with receipt delivery, HIPAA compliance, intuitive UI, ease of use overall, best in competition pricing Review collected by and hosted on G2.com.

What do you dislike about iFax?

No availability of bulk fax option is a bit inconvenient Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
"iFax has every capability we've ever asked for but couldn't find in other utilities"
5/5
What do you like best about iFax?

The email-look to the setup makes for simple navigation, and allows us to easily find and see the status of faxes sent/received Review collected by and hosted on G2.com.

What do you dislike about iFax?

We've been using it for over a year and haven't found anything to dislike Review collected by and hosted on G2.com.

kathy p.
KP
kathy p.
disability advocate
Small-Business (50 or fewer emp.)
"simple to use super fast at sending the fax. Like the fact send email to verify it has been sent."
4.5/5
What do you like best about iFax?

I appreciate that it sends an email to the recipient to let them know their item is on its way. It's also very straightforward for middle-aged users to understand. I would give it 10 stars. Review collected by and hosted on G2.com.

What do you dislike about iFax?

So far, I haven't found anything I dislike. I always aim to be upfront and leave honest reviews—I don't sugarcoat things and prefer to tell it like it is. Review collected by and hosted on G2.com.

AN
Verified User in Insurance
"great product"
5/5
What do you like best about iFax?

Whole team is using it intuitively. Easy to use for sending faxes and verifying which team member incoming faxes belong to. Review collected by and hosted on G2.com.

What do you dislike about iFax?

Have not found a downside to this program yet. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
"User friendly, easy to navigate"
3/5
What do you like best about iFax?

What I like best about iFax is how simple and reliable it is. You can send and receive faxes from anywhere without a physical machine, it works well on both desktop and mobile, and the interface is easy to navigate. It also keeps everything organized and secure, which saves time and makes faxing much less of a hassle. Review collected by and hosted on G2.com.

What do you dislike about iFax?

occasional delays or failed faxes can be frustrating, and the notifications aren’t always as clear or timely as they could be. It also doesn’t offer much flexibility in customizing reports or settings, which would make it more user-friendly. Review collected by and hosted on G2.com.

AN
Verified User in Medical Practice
"This is an amazing service! Everything is so simple and easy."
5/5
What do you like best about iFax?

I love the notification that I get in my email that my fax was delivered. I also love that I can type the name of the facility or doctor and it will pull up their fax number without me having to go through previous faxes to find it. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I do not have a downside about iFax at the moment. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
"Very helpful and I found it easy to use"
5/5
What do you like best about iFax?

I needed to fax some financial information as the website I needed to utilize was having some difficulties with the online software accepting my data. Per the financial organization I could try again online, complete the forms and mail or fax. As it is a 10 page document, and took a half hour to complete, I did not want to risk entering everything again and not being accepted on the website. So I printed and faxed, they do not accept e-mailed info due to nature of confidential documents. Using IFax was the perfect solution. I received cofrimation in an e-mail when the fax was sent, which was easy for me to advise the organization when I sent it and to what fax number. I found Ifax provided me with the ease of having a history of my useage as well as retaining my faxed documents. I found it to be a better way to fax then an ordinary fax machine. Review collected by and hosted on G2.com.

What do you dislike about iFax?

There was nothing to dislike. I truly found only positive results. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
"Secure, easy to use, intuitive"
5/5
What do you like best about iFax?

I like iFax's security features and ease of use best. Review collected by and hosted on G2.com.

What do you dislike about iFax?

I haven't found anything I dislike about iFax. Review collected by and hosted on G2.com.

AN
Verified User in Biotechnology
"Streamline Communication with iFax"
5/5
What do you like best about iFax?

I’ve been using iFax and it has truly simplified the way I manage fax communications. The platform is secure, reliable, and incredibly easy to use, no clunky machines or extra steps. I especially appreciate how intuitive the interface is and how quickly documents are delivered. For anyone looking for a modern, hassle-free way to send and receive faxes, iFax is an excellent solution. Review collected by and hosted on G2.com.

What do you dislike about iFax?

There are a few things I’d like to see improved:

Subscription costs can feel high for light or occasional users.

Trial and billing terms could be more transparent to avoid confusion.

Customer support can sometimes be slow when handling billing or account issues. Review collected by and hosted on G2.com.