How effectively the platform could be shaped around our specific identity. We customised the space heavily to reflect the Northvolt brand, using colours, typography, and visual language to create something that felt immediately familiar to alumni rather than a generic community platform.

The ability to build custom webpages within the platform was particularly valuable. This was used to create dedicated resource pages, topic-specific content hubs, and information listings, all with flexible, customisable section layouts that gave us control.

The news article function became a core part of how we communicated with members. It is quick to produce, clean to read, and easy to keep consistent. We used it to publish reported updates on what was happening across the former Northvolt sites, industry news, and community stories. Combined with the email and newsletter tools, it gave us a full content and communications stack in one place.

We also leveraged the Job postings feature heavily, to highlight roles that may be of interest to the engineers, manufacturing force, and corporate employees of Northvolt. We posted roles as admin, and made it possible for alumni to publish roles themselves to support a grass-roots initiative to keep content fresh. Review collected by and hosted on G2.com.

One area for development: the image and media handling could be stronger. Uploading photos individually is time-consuming and makes building larger galleries impractical. The Media Center module is capable, but the interface takes some time to navigate intuitively. These are refinements rather than shortcomings — but worth noting for teams planning heavy visual content. Review collected by and hosted on G2.com.

What I like most about Hivebrite is that it integrates community management, communications, events, and opportunities for alumni into a single platform. Additionally, its segmentation and automation capabilities allow me to offer a more personalized experience and strengthen the relationship with our community efficiently. I also value how the functionalities allow for more efficient management of the relationship with our alumni. Audience segmentation makes it easier for each person to receive relevant information according to their interest profiles, while event and opportunity management helps us promote greater participation and interaction with the community. Moreover, having all this information on a single platform optimizes our processes and improves the alumni experience. Review collected by and hosted on G2.com.

I really believe that some modules should be more customizable, as well as the filter when segmenting. It would be useful to have options to customize fields, views, and reports according to specific needs, to be able to create more filters for segmentation, and to have permissions so that other areas can consult information without the possibility of modification. Review collected by and hosted on G2.com.

The platform works really well for our members to connect and host events. There's so many helpful details that really make it easy to connect. But as for an admin side, this is the best customer service I've ever experienced. They respond so quick with any questions we may have, are flexible with our plans, are amazing trainers, and they take our suggestions into account when creating new features. I've been working with Hivebrite for a year and the amount of advancement on this platform is incredible. Our reps, Erin and Rachael, are the best reps I've ever worked with. They are so intelligent and motivated, I actually look forward to our calls on the calendar. Review collected by and hosted on G2.com.

The only major downside to Hivebrite (or really any member platform) is getting those members to be social. You're competing with other social apps that have extreme algorithms to keep users on the app. So creating a habit practice with your members can be challenging, but I really don't think this is Hivebrite specific. Review collected by and hosted on G2.com.

Lovely design and lots of easy to use features. Our users have barely accessed the how-to guides we developed because it's all very intuitive. In the backoffice, you're able to customise a good amount and the new analytics dashboards are really helpful. We also feel well supported by our account manager. Review collected by and hosted on G2.com.

The downside to any big platform with lots of clients is that they can't implement every request from clients, particularly ones that may be niche. It can be frustrating not knowing whether a request that's deemed feedback will be actioned or not. With that said, when we identified that one of the standard features of the mobile app would be very problematic for us because of how we've structured our groups, Hivebrite recognised the impact of this and developed a patch just for us, which we were thrilled about. Review collected by and hosted on G2.com.

What I like most about Hivebrite is how it brings members together in one central place. It offers helpful tools for communication and community engagement, which makes it easier for everyone to connect, stay informed, and share information across the organization. Review collected by and hosted on G2.com.

The biggest challenge for us was user adoption. Because a large part of our community is made up of older adults, some members felt less comfortable with new technology. That made it harder to maintain consistent engagement across the platform. Review collected by and hosted on G2.com.

Hivebrite is user-friendly. We have been using it for four years now and we never had any of our members complaining about the user interface or functionalities. Review collected by and hosted on G2.com.

Some degree of personalization of our platform is possible, but there are limits to this. Given our needs we often have had to bend certain modules to fit our needs, which has been possible but is not ideal. Review collected by and hosted on G2.com.

What I like most about Hivebrite is how effectively it brings an entire community together in one intuitive platform. The user experience feels clean and straightforward, so it’s easy for members to navigate, connect with one another, collaborate, and stay engaged with content.

The event management tools are especially strong, supporting smooth registration, clear communication, and reliable participation tracking. I also appreciate the high level of customization, which lets organizations create a branded experience that genuinely reflects their identity and the culture of their community.

Another highlight is the robust member directory and networking features, which make it easier to foster meaningful connections and drive engagement. Along with excellent customer support and ongoing platform enhancements, Hivebrite has become an invaluable resource for building and growing a thriving professional community.

Overall, Hivebrite strikes an impressive balance between functionality, flexibility, and ease of use, and it stands out as one of the best community management platforms available today. Review collected by and hosted on G2.com.

There is very little to dislike about Hivebrite. If anything, some advanced configuration options can require a bit of time to fully explore and optimize. However, the platform is continuously improving, and the support team is very helpful in addressing questions and providing guidance. Overall, the benefits far outweigh any minor learning curve. Review collected by and hosted on G2.com.

I like that it is a private social media since we are not a company who uses any other social media. It allows us to disseminate information to a group we created without using email or other methods. Review collected by and hosted on G2.com.

The implementation is long, and it requires a lot of babysitting. We don't have the staff to fully appreciate the features. It is also somewhat inconvenient that they don't have a robust US team, so most of our questions need to wait 24 hours to be answered due to time zone differences. Review collected by and hosted on G2.com.

I really love using Hivebrite to create our platform; it establishes connections and facilitates matching between co-founders. What I like the most are the matching recommendations that help keep our community engaged. They allow new users to stay informed about other members and encourage old users to return to meet new ones. This promotes effective exchanges between co-founders. Review collected by and hosted on G2.com.

In fact, everything related to the activation form, I find that it's not really compatible with the filters we're looking for in the People Directory, there are incompatibilities, but really the biggest incompatibility is with the multilingual functions. We're trying to have a community that is bilingual in English and French. Then the functionalities actually don't allow us to have good translations and an activation form or a filter form that includes both a French version and an English version. We are forced to have dual displays in many places, which affects the UX part. There were problems with the translation. An initial version was in English only, and when I had to do the French, I had to start over from scratch, everything I had done in English wasn't necessarily final because there hadn't been a translation. Otherwise, I find that the initial installation was relatively okay, but at the same time, there was a lot of back and forth. Review collected by and hosted on G2.com.

I like that the user experience of Hivebrite is intuitive and similar to other platforms. It recently incorporated new tools that might be useful in the near future. The synced Zoom registry recently added will allow us to track which members attend most events and which register to participate and then don't show up. I would recommend Hivebrite's customer support, I'd give it a 10, and Xavier, our Manager of Customer Success, also gets a 10. Review collected by and hosted on G2.com.

The backoffice could be simpler and hold, for example, the 'Community - Users' settings next to the 'Settings and Administration - User settings' menu. The same happens with the navigation settings' sub-tags, which are confusing and force you to come back and forth. The statistics are also disseminated across different spaces and it would be good to be able to manage them altogether (currently you need to use the users filters to extract those missing in the 'Analytics' section). The first phase was complicated, took longer than expected and we soon realized that many things that were promised during the sales phase weren't actually possible. This was reverted later with our Manager of Customer Success and the technical support team providing different shortcuts to help us do what we had in mind. Review collected by and hosted on G2.com.