I like the AI features in Hex because they let me get answers without having to put in much SQL, which speeds up my work and my team's work. These features also allow the rest of the team, who don't know SQL, to dive into the data in-depth. Review collected by and hosted on G2.com.

I would love more customizability for Hex editors. A lot of our users aren't editors, and they can't really optimize their space or edit how they would like. I also want more for the data analytics side. I find workbooks get pretty messy pretty quickly, and I'd love better organization. Review collected by and hosted on G2.com.

I like the flexibility of Hex, especially how I can create queries or use a notebook to write Python code if necessary. The ability to have different sections to organize my work and create queries from already created outputs is very useful. The initial setup as a user was very easy, as I could just log in and access all the tables in my data warehouse to query from. Review collected by and hosted on G2.com.

I think there's opportunity for improvement in uploading data. It should be easier to upload data files to work with. I would also like more flexibility with pivot tables. It doesn't seem like I can do a few things to personalize the pivot table as much as I'd like. Review collected by and hosted on G2.com.

Using clear, common language, the AI interprets the instructions and carries out the most appropriate information query based on the context provided. It then analyzes the results and offers additional insights. Review collected by and hosted on G2.com.

Because multiple users can freely query the same definition, it’s common to encounter discrepancies in the data. Review collected by and hosted on G2.com.

I like that Hex gives you everything in one place: data connection & exploration, code editor, AI agent, ability to publish apps, and schedule runs. Plus, it seems like every time I wish Hex fixed something or added support for a new feature, it gets done before I even asked them to do it. Hex moves fast with their product innovation! I also like the Google Drive connection interface. This has been handy when building internal tools that need to write output to somewhere that non-technical users can access. I also like the customer support chat. Review collected by and hosted on G2.com.

The Slack integration for the Hex agent doesn't yet have enough controls for our organization because we need to manage data privacy and restrict who can read the results of different queries based on what region they are in. Because of this, we continue to use a tool our team built internally for our own data Slack bot instead of the new Hex one. We have also explored Hex's embedded analytics offerings but found that it's not quite mature enough for our requirements. Hex's embedded analytics bills per API call instead of per unique user, which is very expensive based on our setup where a user may need to access many different reports, and most other embedded analytics vendors are billing per distinct user per month. Also, the permissions and sharing controls are not as mature. Review collected by and hosted on G2.com.

It's a great tool for data scientists. Very easy and intuitive to use and the chart functionality makes data exploration super fast. Integration with our cloud warehouse has also significantly reduced data engineering burden. I use it everyday for work and even my coworkers who aren't technical are able to use Hex with the AI assistant. Review collected by and hosted on G2.com.

Chart options are a bit limited, but the main ones are still there. Also some of the custom measures/dimensions functions in Looker such as row totals, etc. Review collected by and hosted on G2.com.

I like how Hex allows me to use SQL and Python to query our databases. I also appreciate that I can use Hex AI to help me write different queries across projects. It enables me to segment referral behavior in a very granular way for various campaigns, like direct mail and email, which isn't something easily done with our BI tool. Review collected by and hosted on G2.com.

Sometimes the Hex AI feature takes a long time, and it doesn't seem as good as Clock Code or some other features. Review collected by and hosted on G2.com.

I really appreciate the Thread agent feature in Hex. It makes it easy for me to describe what I want in natural language and allows my teammates who don't know SQL to access data effortlessly. Review collected by and hosted on G2.com.

I don't like the new caps on thread agent usage. It makes it more difficult for our teammates to find information and will funnel them back to the same team members to pull their information. The initial setup required a couple weeks to migrate everything over. Review collected by and hosted on G2.com.

I am a beginner user of Hex and I use it to create dashboards and do analysis via threads. I like that I'm able to easily manipulate data in ways that Salesforce reporting can't. I appreciate Hex AI because it's very easy to use and is pretty accurate. Additionally, I like that Hex is connected to Snowflake for our data. Review collected by and hosted on G2.com.

Nothing at the moment Review collected by and hosted on G2.com.

I love using Hex to create dashboards and product analyses. I particularly appreciate the quick access to data and the simplicity of creating impactful and clear visuals. What I like the most is its blend between a Jupyter notebook and a classic reporting tool like Looker or Tableau. This allows me to quickly retrieve a figure that interests me and calculate new metrics, which facilitates rapid iteration compared to other more cumbersome tools. The initial setup was really simple and intuitive to connect to the database. I would give it a 10 out of 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

Even though they are good, I find the chart options too simplistic with little room for maneuver. I would like more chart styles, like Gantt for making funnels, and more options in the most used charts. Review collected by and hosted on G2.com.

I really enjoy how easy it is to create dashboards with Hex. The ability to flip between SQL and Python is fantastic because I can use the code that's best suited for the task at hand. The easy drop-down for charts and drag-and-drop features for charting and pivot tables make it a lot quicker than using pure Python or notebooks. The charts are far more visual and effective than those in Looker, and Hex is far cheaper than Tableau, which is great. The ability to see which parts of the code are taking longer than others is also brilliant as it often easy to speed up applications during test runs with some simple data editing. Review collected by and hosted on G2.com.

The charting library could be expanded. It would be incredibly helpful to have slightly more options to choose from, and for certain charts to be slightly less rigid in their structure. While certain charts can be created with python scripts, these always look significantly different in the app to those auto created by by the hex charting library. Expanding the library would speed up certain dashboard building as well as improving the visuals. For example, funnel charts would be a great addition. The notifications are a really cool function. However, they seem more suited towards a backend team suggesting that this run of the application has failed or succeeded, rather than a general updating for a company-wide or even a C-suite level view for things like daily or weekly updates on metrics. If the notifications were improved in that respect, and the charts could be pulled directly into it rather than from a PDF, it would be a really top-level tool. Review collected by and hosted on G2.com.