HCSS Reviews (257)

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Reviews

HCSS Reviews (257)

View 2 Video Reviews
4.6
257 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support provided by HCSS, highlighting its responsiveness and effectiveness in resolving issues. The software is noted for its ease of use and ability to streamline processes, making it a valuable tool for managing bids and projects efficiently. However, some users mention challenges with integration across different platforms, which can hinder overall functionality.

Pros & Cons

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DS
Derek S.
Vice President
Small-Business (50 or fewer emp.)
"I have used for 20 years, great customer service and application"
5/5
What do you like best about HCSS?

The subcontractor quote function. it allows me to compare subcontractors if they do not have the same quantities quoted with out having to adjust thier quotes manually. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

Changing bid items can be a little difficult when there are a lot and you have to hand type each bid item number Review collected by and hosted on G2.com.

Craig M.
CM
Craig M.
Senior Estimator
Mid-Market (51-1000 emp.)
"UGM"
5/5
What do you like best about HCSS?

Constant product improvement and excellent support. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

Large company wide investment, but well worth it. Review collected by and hosted on G2.com.

SA
Sarah A.
Project Manager
Small-Business (50 or fewer emp.)
"Great Bidding through Project Management Software"
4/5
What do you like best about HCSS?

I like the integrated work options so our field people can access via ipads while we are able to simultaneously use the desktop system at the office. It is nice the system on the ipad can be used offline as well and it automatically uploads the information when connected to the internet. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

We are having difficulty with extra work orders. The system in Ontario and the way the markup is calculated on our extra work orders is scaled which makes integrating it with the system difficult and, so far, it has not saved us any time and/or made this part of our projects any easier. We are working with HCSS to hopefully improve this. Review collected by and hosted on G2.com.

AB
Adam B.
IT Manager
Small-Business (50 or fewer emp.)
"Not just great software, but a great company too"
5/5
What do you like best about HCSS?

As an IT Administrator, it is important to me that the software we use not only get the job done and do it well but also be easy to implement, easy to train with, and provide excellent customer service. HCSS does all of these things. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

While do not mind paying for great software, HCSS is consistently among the more expensive solutions that we spend our budget on. Licensing can be a headache also, especially for those of us who are transitioning from their desktop application to their cloud based offerings. Review collected by and hosted on G2.com.

Matt H.
MH
Matt H.
Project Manager
Small-Business (50 or fewer emp.)
"Great estimating program"
3.5/5
What do you like best about HCSS?

Customer service, collaboration with customers Review collected by and hosted on G2.com.

What do you dislike about HCSS?

Not a web based program which complicates things Review collected by and hosted on G2.com.

GT
Gail T.
Engineer
Enterprise (> 1000 emp.)
"Useful Applications and Friendly Team"
5/5
What do you like best about HCSS?

It makes bidding on our jobs easier and more accurate. The ability for foremen to enter material quantities and worker time from the field is a significant time saver! The monthly webinars are a great way to see what's happening and get to know their team. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

The website heavyjob.hcssapps.com works effectively on a computer for entering time and material quantities. The iPad app works well for this, also. It's great that there's a phone app, but it presently doesn't allow you to enter start and stop times. On the last webinar, it sounded like they were working on rectifying it. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Transformative"
5/5
What do you like best about HCSS?

The best thing about hcss heavyjob is the ability to receive accurate field information as quickly as possible Review collected by and hosted on G2.com.

What do you dislike about HCSS?

The myField kiss was not a good fit for our company because it took too long to log in each employee Review collected by and hosted on G2.com.

LD
laura d.
HR Manager
Small-Business (50 or fewer emp.)
"Stellar product"
5/5
What do you like best about HCSS?

Ease, great customer service, and intergration. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

I honestly can't think of anything to put down here. I wish I knew all the products better. Review collected by and hosted on G2.com.

Elizabeth D.
ED
Elizabeth D.
Lead Payroll Processor
Enterprise (> 1000 emp.)
"Easy to work with, quick to solve/diagnose problems"
4.5/5
What do you like best about HCSS?

I've worked with HCSS for about 5 years now; their customer service is easily the best thing about them. Sure, the product works well and is easy to use - but the customer service is the absolute best. Review collected by and hosted on G2.com.

What do you dislike about HCSS?

The downsides? There are not a ton, other than connection issues when working in a VERY remote area, where even the hotels have diminished wifi capabilities (i.e. mining towns). Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"My experience using HCSS is nothing but exceptional"
5/5
What do you like best about HCSS?

HCSS's ability to integrate with excel is a feature that I use the most and I think its the most helpful Review collected by and hosted on G2.com.

What do you dislike about HCSS?

Needs more integration with typical Copy/Paste functions. I wish it had the ability to copy/paste resources without having to go through multiple Tabs. Review collected by and hosted on G2.com.