I love how HCSS updates the software routinely, keeping it relevant. It allows me to bid jobs efficiently and consistently. I also appreciate that once I win a bid, the export to accounting and HeavyJob is seamless. Review collected by and hosted on G2.com.

Foreman have trouble putting their time in correctly. Foreman need more training. Review collected by and hosted on G2.com.

I like HCSS for its production analysis and detailed reports. I also appreciate the detailed quantities that come with a list of foreman notes. The transition to HCSS was smooth, and it's a system I would highly recommend. Review collected by and hosted on G2.com.

User interface can be simplified for reviewers Review collected by and hosted on G2.com.

Very easy to use and customer service is top notch. Review collected by and hosted on G2.com.

Nothing at all. Everything is at your finger tips. Review collected by and hosted on G2.com.

I like HCSS for its intuitive setup, making it easy to start using. I appreciate their top-notch support that is available 24/7, and reaching a person when needed is invaluable. I also admire their willingness to ask for suggestions. Review collected by and hosted on G2.com.

I would like HCSS to have integration with AASHTOware. Review collected by and hosted on G2.com.

User friendly, best reports and customer service Review collected by and hosted on G2.com.

not many things are to dislike about HCSS Review collected by and hosted on G2.com.

The level of customer service is unmatched!

Taking advantage of UGM allows you to speak with experts who understand the product the best. Furthermore, hearing from other customers allows you to understand how other companies are using certain features. Bring your ideas and engage with like-minded users of the product. Review collected by and hosted on G2.com.

One of the hardest struggles with HCSS adoption is getting the nuisances or "particulars" customized. It would be great to get more interaction from HCSS to understand how our company operates and further exploring our challenges. Review collected by and hosted on G2.com.

It is streamlined and the information is easy to find. Review collected by and hosted on G2.com.

There is no undo (Control Z for instance). Review collected by and hosted on G2.com.

The ease of the user friendliness of the software Review collected by and hosted on G2.com.

HCSS is a great product with zero issues Review collected by and hosted on G2.com.

HeavyBids is an amazing product. It has helpful tools to make bidding efficient and precise. You can deep dive into every little detail of your bid down to specific fringes and really break out your overhead costs. The overall size of the software can be intimidating but HCSS makes it easy to use and have lots of classes to help train you on the software. Their support team is the best support you’ll ever get on any software period. Review collected by and hosted on G2.com.

The field products are really expensive for what you get.

They sell the field software as a cost tool but it’s still all “estimated” your actual costs are different and usually found in your accounting software.

They are taking everything to web versions and my experience is that it always is worse. Plus if you lose internet you don’t have access to your work.

They sell that the software “talks” to each other but it really doesn’t do that well. Review collected by and hosted on G2.com.

This is an end user-friendly system. Customer support is easy and always available. Safety meeting is more of a data collection and sorting easier for when we need to find something. Review collected by and hosted on G2.com.

We have had issues with refreshing content and adding new employees with them still not showing up after updates, refreshing, and double check everything is in working order.

Overall, not MSHA friendly. When training is documented, only one person's name can be on the form. You can't have a meeting with a list of employees that were "trained". So, it is one meeting at a time filling out a PDF and then restart for another person that was trained (CFR 30 Part 46.9). This also includes specific verbiage we have to have in training documentation, which is why we have to fill out the PDF (CFR 30 Part 46.9 (b) (4)).

Incident Investigation: Forms can't be customized to our needs. We investigate all citations we receive from MSHA. MSHA comes to visit our mine site at minimum 2 times a year by congress. So, unlike OSHA, we see our inspectors and receive minor citations frequently.

Our goal for this software was to eliminate having to repeat tasks or have multiple excel sheets to keep track of our data. We are still using excel because HCSS is not meeting all of our MSHA needs. Review collected by and hosted on G2.com.