Last updated: Nov 04, 2026
I like the information all on one summary page Review collected by and hosted on G2.com.
Imaging system is weak. Most times I have to back out and into the program to get the image service to work. Review collected by and hosted on G2.com.
Integrates all of the features that are needed for claims processing. Streamlines the process driving the flow of the next steps of the claim process. Review collected by and hosted on G2.com.
Seems set up more for the physical damage side and not necessarily for the casualty adjuster. Review collected by and hosted on G2.com.
Easy to use Guidewire Claimcenter functionality to process claims. Security features of Guidewire Claimcenter work best when there are hundreds of users using the Guidewire application. Reporting functionality in Guidewire is very handy when you want to generate reports in real-time with very little development effort involved. Integration of Guidewire with other third-party vendors is very effective. Integrations with other Broker applications. Security of the data in the application. Review collected by and hosted on G2.com.
Configuration of Guidewire Claimcenter needs very specialized skills in Gosu language. Claimcenter Data model is not very easy to absorb when it comes to migrating existing data in Guidewire. Claimcenter supports very limited relational databases like Microsoft SQL Server, Oracle, etc. Workers comp claims administration is not very streamlined in Claimcenter. Review collected by and hosted on G2.com.
ClaimCenter is highly customizable and easily integrated with our peripheral systems. Review collected by and hosted on G2.com.
The assignment and workload balancing tool are ineffective and unreliable. Review collected by and hosted on G2.com.
Application Interface. Integrations with all third-party software. Integrations with other Broker applications. Security of the data in the application. Review collected by and hosted on G2.com.
Migration of existing data to the claim center is difficult. Claim center doesn't support a wide range of databases. Workers comp claims administration is not very streamlined in claim center. Review collected by and hosted on G2.com.
Claim Center is very easy to use and intuitive. It is very easy to onboard a new associate with this platform. It also has very robust data collection capabilities and is highly customizable for differing business needs. Claim Center is also available in several languages. Review collected by and hosted on G2.com.
Development can sometimes take time and the system needs to be built out in order for it to reach its full potential. Review collected by and hosted on G2.com.
* Ability to customize a lot of the out of the box features to fit our needs
* Ease of use
* Recent standardization with 9.0 that brings Policy Center, Billing Center and Claims Center under a singular architecture. Review collected by and hosted on G2.com.
* Need more out of the box integrations with common vendors that insurance companies interact with Review collected by and hosted on G2.com.
Very accessible and user friendly. The features allow ease of access Review collected by and hosted on G2.com.
Updates can slow speed and cause loading lag. Review collected by and hosted on G2.com.
Makes it easy to develop and modify base claim center code for an insurance companies' digital transformation. Review collected by and hosted on G2.com.
Claim Center IDE: Normal IDE for code development. Lacks many features and plugins available in Eclipse. Review collected by and hosted on G2.com.
Guidewire makes the claims handling process so much simpler and smoother. Review collected by and hosted on G2.com.
Takes a while to learn where all of the fields are. You have to set up parties correctly from the start of the claim or it could be a big fiasco when paying or closing. Review collected by and hosted on G2.com.
Averages based on real user reviews.
9 months
21 months
