--- title: Guidewire ClaimCenter Reviews meta\_title: 'Guidewire ClaimCenter Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Guidewire ClaimCenter works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 42 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Guidewire ClaimCenter Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Guidewire ClaimCenter but has limited features. Are you part of the Guidewire ClaimCenter team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The claims management system the P&C industry trusts most, built with intelligence that scales alongside every adjuster. ClaimCenter resolves claims faster, reduces decision variance, and exceeds customer expectations, with insurance-grade AI that embeds knowledge and real-time guidance directly into the claims lifecycle. * * * Seller [Guidewire](https://www.g2.com/sellers/guidewire) Discussions [Guidewire ClaimCenter Community](https://www.g2.com/products/guidewire-claimcenter/discuss) Solution Type Best-of-Breed Overview by Darin Reffitt Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 9 months ### Return on Investment 21 months [ View More Pricing Information ](https://www.g2.com/products/guidewire-claimcenter/pricing) ## Top-Rated Alternatives [ ![Snapsheet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snapsheet") Snapsheet 4.1/5(13) ](https://www.g2.com/products/snapsheet-snapsheet/reviews) [ ![FileHandler Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FileHandler Enterprise") FileHandler Enterprise 4.4/5(36) ](https://www.g2.com/products/filehandler-enterprise/reviews) [ ![Duck Creek Claims](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Duck Creek Claims") Duck Creek Claims 4.4/5(12) ](https://www.g2.com/products/duck-creek-claims/reviews) [ View All Alternatives ](https://www.g2.com/products/guidewire-claimcenter/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 9 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Guidewire ClaimCenter Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CCC ONE ](https://www.g2.com/products/ccc-intelligent-solutions-ccc-one/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Genesys Cloud CX ](https://www.g2.com/products/genesys-cloud-cx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ImageRight ](https://www.g2.com/products/imageright/reviews) Show More ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Enterprise (\> 1000 emp.) 4/3/2018 "Guidewire Claimcentre works best for the Claims Administration" 3.5/5 What do you like best about Guidewire ClaimCenter? Easy to use Guidewire Claimcenter functionality to process claims . Security features of Guidewire Claimcenter works best when there are hundreds of users using the Guidewire application. Reporting functionality in Guidewire provides is very handy when you want to generate reports realtime and with very less development effort involved. Integration of Guidewire with the other third party vendors is very effective . Integrations with other Broker application. Security of the data in the application. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Configuration of Guidewire Claimcenter needs very specialised skills in Gosu language. Claimcenter Data model is not very easy to absorb when it comes to Migrating existing data in Guidewire. Claimcenter support very limited relation databases like Microsoft SQL server , Oracle etc . . Workers comp claims administration is not very streamlined in claim center. Review collected by and hosted on G2.com. Recommendations to others considering Guidewire ClaimCenter: Guidewire Claimcenter works best for the Property and Casualty and especially Workers Comp claims. Claimcenter is expensive but streamlined the claims processing to very high extent. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Using Guidewire for the Property and Claims administration. Workers Comp claims administration is very useful in Guidewire Claimcenter. Claims processing is efficient and there is time and money savings using claims center. Application downtime in claims centre is reduced. ClaimCenter provides efficiencies in handling insurance claims and through its intuitive interface reduces clicks and processing time for documentation and financial transactions. Review collected by and hosted on G2.com. Show More 4/9/2018 Validated ReviewerSource: Seller invite ![Jesse M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse M.") JM Jesse M. Claims Learning and Development Specialist Insurance Enterprise (\> 1000 emp.) 3/24/2018 "ClaimCenter Review" 5/5 What do you like best about Guidewire ClaimCenter? ClaimCenter is highly customizable and easily integrated with our peripheral systems. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? The assignment and workload balancing tool are ineffective and unreliable. Review collected by and hosted on G2.com. Recommendations to others considering Guidewire ClaimCenter: Build a comprehensive assignment logic tool that would allow us to effectively balance workload across various departments and associates. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? ClaimCenter allowed us to go from operating in 4 different claims systems down to one. The cost savings of not having to maintain multiple systems was huge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/22/2018 "Guidewire Claimcenter meets all needs for the claims adminstration" 3/5 What do you like best about Guidewire ClaimCenter? Application Interface . Integrations with all third part softwares . Integrations with other Broker application. Security of the data in the application. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Migration of existing data to the claim center is difficult. Claim center does't support wide range of databases. Workers comp claims administration is not very streamlined in claim center. Review collected by and hosted on G2.com. Recommendations to others considering Guidewire ClaimCenter: Claimcenter is expensive but streamlined the claims processing to very high extent. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Migrated the legacy claim application to Claim Centre for the Property and Casualty lines of business. Claims processing is efficient and there is time and money savings using claims center. Application downtime in claims centre is reduced. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 1/23/2018 "Intuitive Robust Claims Management Software" 5/5 What do you like best about Guidewire ClaimCenter? Claim Center is very easy to use and intuitive. It is very easy to onboard a new associate with this platform. It also has very robust data collection capabilities and is highly customizable for differing business needs. Claim Center is also available in several languages. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Development can sometimes take time and the system needs to be built out in order for it to reach its full potential. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? ClaimCenter provides efficiencies in handling insurance claims and through its intuitive interface reduces clicks and processing time for documentation and financial transactions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") II Verified User in Insurance Mid-Market (51-1000 emp.) 10/24/2017 "GW CC - A highly customizable Claims Experience" 3.5/5 What do you like best about Guidewire ClaimCenter? \* Ability to customize a lot of the out of the box features to fit our needs \* Ease of use \* Recent standardization with 9.0 that brings Policy Center, Billing Center and Claims Center under a singular architecture. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? \* Need more out of the box integrations with common vendors that insurance companies interact with Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? \* Replaced an age old Claims system with Claims Center. \* We are currently upgrading from 6.0 to 9.0 Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 2/15/2018 "Me" 5/5 What do you like best about Guidewire ClaimCenter? Very accessable and user friendly. The features allow ease of access Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Updates can slow speed and cause loading lag. Review collected by and hosted on G2.com. Recommendations to others considering Guidewire ClaimCenter: Go for it Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? We are able to universally work with the claims and the claims are easier to understand with all of the features Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 2/2/2018 "Backbone of most insurance companies' digital transformation" 4/5 What do you like best about Guidewire ClaimCenter? Makes it easy to develop and modify base claim center code for an insurance companies' digital transformation. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Claim Center IDE: Normal IDE for code development. Lacks many features and plugins available in Eclipse. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Streamline Claims process within a company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 12/13/2017 "Guidewire is a Godsend" 5/5 What do you like best about Guidewire ClaimCenter? Guidewire makes the claims handling process so much simpler and smoother. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? Takes a while to learn where all of the fields are. You have to set up parties correctly from the start of the claim or it could be a big fiasco when paying or closing. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Claims process handling. Less busy work and higher efficiency. Reduced costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 1/22/2018 "Great for Direct Business" 3.5/5 What do you like best about Guidewire ClaimCenter? Easy to search for claims, update reserves, and make payments. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? No ability to export reports or search results besides contacting the company directly. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Having all of our clients on the same system helps reduce cost. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 10/24/2017 "Property Adjuster Experience" 3.5/5 What do you like best about Guidewire ClaimCenter? I liked the emailing function the best - being able to send directly from the system and have them logged in the file. Review collected by and hosted on G2.com. What do you dislike about Guidewire ClaimCenter? From a reporting perspective, the batching of data in the system became an issue when I moved to the administrative side of claims. Review collected by and hosted on G2.com. What problems is Guidewire ClaimCenter solving and how is that benefiting you? Very easy to use system for those not very comfortable utilizing a computer. Better than previous claims system the company had utilized previously. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 9 months ### Return on Investment 21 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guidewire-claimcenter/pricing) Guidewire ClaimCenter Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c6318327bc86c96b6f979cd366ca78a5/snapsheet-snapsheet.jpg "Product Avatar Image") Snapsheet 4.1/5(13) [ Compare Now ](https://www.g2.com/compare/guidewire-claimcenter-vs-snapsheet-snapsheet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Product Avatar Image") Applied Epic 4.4/5(1,800) [ Compare Now ](https://www.g2.com/compare/applied-epic-vs-guidewire-claimcenter) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0d96bc784e4d5b90851e7d94513f6ec1/filehandler-enterprise.png "Product Avatar Image") FileHandler Enterprise 4.4/5(36) [ Compare Now ](https://www.g2.com/compare/filehandler-enterprise-vs-guidewire-claimcenter) ##### Categories on G2 [Insurance Claims Management](https://www.g2.com/categories/insurance-claims-management) ##### Explore More [What PSA tools cover project management, time tracking and billing well enough for an IT services or managed services firm?](https://www.g2.com/discussions/what-psa-tools-cover-project-management-time-tracking-and-billing-well-enough-for-an-it-services-or-managed-services-firm)[Best HR analytics software for predictive workforce planning](https://www.g2.com/discussions/what-is-the-best-hr-analytics-software-for-predictive-workforce-planning)[Which native advertising tools have a dashboard with solid fraud detection so you are not wasting budget on invalid clicks without knowing it?](https://www.g2.com/discussions/which-native-advertising-tools-have-a-dashboard-with-solid-fraud-detection-so-you-are-not-wasting-budget-on-invalid-clicks-without-knowing-it) [Best software for fleet maintenance and scheduling](https://www.g2.com/discussions/best-software-for-fleet-maintenance-and-scheduling)[Top-rated intent data platforms for sales enablement](https://www.g2.com/discussions/top-tools-for-tracking-competitor-related-buyer-activity)[Pros and Cons Details](https://www.g2.com/products/guidewire-claimcenter/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)