# Applied Epic vs Guidewire ClaimCenter Comparison
---
## AI Generated Summary
- Users report that Guidewire ClaimCenter excels in its **Claims Management** capabilities, with a score of 8.0, allowing for efficient handling of claims processes. In contrast, Applied Epic, while still strong, has a slightly lower score of 8.2 in **Claims Management** , indicating it may not be as robust in this area.
- Reviewers mention that Guidewire ClaimCenter's **Policy Management** feature is highly rated at 8.9, providing comprehensive tools for managing insurance policies. Applied Epic also performs well with a score of 8.8, but users note that Guidewire's offering is more intuitive and user-friendly.
- G2 users highlight the **Automated Workflow Management** in Guidewire ClaimCenter, which streamlines processes effectively, scoring 8.0. Users on G2 report that Applied Epic's workflow features are less automated, leading to a score of 7.8, which may require more manual intervention.
- Reviewers say that the **Quality of Support** is a strong point for both products, with Guidewire ClaimCenter and Applied Epic both scoring 8.8. However, users mention that Guidewire's support is often more responsive and tailored to enterprise needs.
- Users report that Guidewire ClaimCenter's **Analytics and Reporting** features, scoring 8.0, provide deeper insights into claims data, which is crucial for risk management. In comparison, Applied Epic's analytics capabilities, while solid at 7.8, are seen as less comprehensive by some users.
- Reviewers mention that the **Email Integration** in Guidewire ClaimCenter is rated at 8.3, facilitating better communication within the platform. Applied Epic, with a score of 8.1, is effective but users note that Guidewire's integration is more seamless and user-friendly.



| | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,563 | 42 | 
| **Largest Market Segment** | Small-Business (71.6% of reviews) | Enterprise (53.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Applied Epic

Pros:
- Ease of Use (534 reviews)
- Features (215 reviews)

Cons:
- Learning Curve (173 reviews)
- Complex Process (139 reviews)

### Guidewire ClaimCenter

Pros:
- Customization (7 reviews)
- Integrations (3 reviews)

Cons:
- Integration Issues (2 reviews)
- Limited Customization (2 reviews)

---
## Ratings Comparison
| Rating | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
  | **Meets Requirements** | 8.6 (1018 reviews) | 8.9 (37 reviews) | 
  | **Ease of Use** | 8.1 (1409 reviews) | 8.7 (38 reviews) | 
  | **Ease of Setup** | 7.3 (993 reviews) | 7.5 (29 reviews) | 
  | **Ease of Admin** | 7.7 (441 reviews) | 8.7 (25 reviews) | 
  | **Quality of Support** | 8.8 (979 reviews) | 8.8 (37 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (457 reviews) | 9.1 (25 reviews) | 
  | **Product Direction (% positive)** | 8.5 (1010 reviews) | 9.7 (35 reviews) | 

---
## Pricing

### Applied Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Guidewire ClaimCenter

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Insurance Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | N/A | N/A |
| **Guidewire ClaimCenter** | N/A | N/A |

#### Claims Submission - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Document Uploads** | Not enough data | Not enough data | 
| **Online Claims Forms** | Not enough data | Not enough data | 

#### Claims Processing - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Automated Workflow Management** | Not enough data | Not enough data | 
| **Task Assignment** | Not enough data | Not enough data | 
| **Case Collaboration** | Not enough data | Not enough data | 

#### Claims Tracking - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Claim History** | Not enough data | Not enough data | 
| **Real-Time Claim Tracking** | Not enough data | Not enough data | 

#### Claims Settlement- Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Automated Claim Settlement** | Not enough data | Not enough data | 
| **Payment Processing Integration** | Not enough data | Not enough data | 
| **Claims Settlement Calculator** | Not enough data | Not enough data | 

#### Risk Management - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Fraud detection** | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | 

#### Analytics and reporting - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Claim Data Insights** | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | 

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | 7.9/10 | 865 |
| **Guidewire ClaimCenter** | N/A | N/A |

#### Administration

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Accounting** | 7.5 (715 reviews) | Not enough data | 
| **Contact Management** | 8.5 (785 reviews) | Not enough data | 
| **Commissions** | 8.0 (723 reviews) | Not enough data | 
| **Sales Tools** | 7.1 (650 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.8 (771 reviews) | Not enough data | 
| **Payment Processing** | 7.3 (614 reviews) | Not enough data | 
| **Email Integration** | 8.0 (772 reviews) | Not enough data | 
| **Task Management** | 8.4 (782 reviews) | Not enough data | 

#### Insurance Documentation

| Feature | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Claims Management** | 8.0 (729 reviews) | Not enough data | 
| **Policy Management** | 8.8 (821 reviews) | Not enough data | 
| **Invoicing & Receipts** | 8.1 (754 reviews) | Not enough data | 
| **Electronic Signatures** | 7.7 (654 reviews) | Not enough data | 

---
## Categories

**Unique to Applied Epic (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)

**Unique to Guidewire ClaimCenter (1):** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Applied Epic | Guidewire ClaimCenter | 
|---|---|---|
| **Small-Business** | 71.6% | 0% | 
| **Mid-Market** | 23.7% | 46.3% | 
| **Enterprise** | 4.8% | 53.7% | 

### By Industry

#### Applied Epic

- **Insurance:** 91.7%
- **Accounting:** 3.6%
- **Construction:** 1.1%
- **Financial Services:** 0.7%
- **Information Technology and Services:** 0.3%
- **Automotive:** 0.2%
- **Banking:** 0.2%
- **Commercial Real Estate:** 0.2%
- **Consumer Services:** 0.2%
- **Airlines/Aviation:** 0.1%
- **Other:** 1.6%

#### Guidewire ClaimCenter

- **Insurance:** 82.9%
- **Information Technology and Services:** 7.3%
- **Staffing and Recruiting:** 2.4%
- **Higher Education:** 2.4%
- **Financial Services:** 2.4%
- **Computer Software:** 2.4%

---
## Alternatives

### Alternatives to Applied Epic

- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (935 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews)
- [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)

### Alternatives to Guidewire ClaimCenter

- [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) — 4.1/5 stars (13 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)
- [Duck Creek Claims](https://www.g2.com/products/duck-creek-claims/reviews) — 4.4/5 stars (12 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [VCA Software](https://www.g2.com/products/vca-software/reviews) — 4.4/5 stars (6 reviews)
- [A1 Tracker](https://www.g2.com/products/a1-tracker/reviews) — 4.8/5 stars (15 reviews)
- [OneShield Claims](https://www.g2.com/products/oneshield-claims/reviews) — 4.4/5 stars (19 reviews)
- [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) — 4.1/5 stars (44 reviews)
- [ClaimXperience](https://www.g2.com/products/claimxperience/reviews) — 4.3/5 stars (6 reviews)
- [FileTrac Evolve](https://www.g2.com/products/filetrac-evolve/reviews) — 4.3/5 stars (12 reviews)

---
## Top Discussions

### Applied Epic

- Title: [Accounting - Does your agency reconcile direct bill commission statements?](https://www.g2.com/discussions/24373-accounting-does-your-agency-reconcile-direct-bill-commission-statements) — 4 comments, 1 upvote
  > **Top comment:** "We changed to recording direct bill rather than reconciling about two years ago.  It has been much more efficient for our accounting department.  We have set..."
- Title: [Is there a way to add taxes and fees so that it carries over into the invoicing section?](https://www.g2.com/discussions/is-there-a-way-to-add-taxes-and-fees-so-that-it-carries-over-into-the-invoicing-section) — 3 comments, 1 upvote
  > **Top comment:** "Taxes and fees are processed as transactions to a policy.  You can add custom transactions in Configure>Accounting>Transaction Codes."
- Title: [What is the best way to implement Best Practices for reports on renewal and new business retention?](https://www.g2.com/discussions/24564-what-is-the-best-way-to-implement-best-practices-for-reports-on-renewal-and-new-business-retention) — 2 comments, 1 upvote
  > **Top comment:** "If you forward to me your email address I can send to you the Criteria that I use for both."
- Title: [What is Applied Epic used for?](https://www.g2.com/discussions/what-is-applied-epic-used-for) — 1 comment
  > **Top comment:** "Applied epic is software is an agency management system that insurance agencies and brokers use to keep track and store policy information for customers who..."
- Title: [What is the best way to implement Best Practices?](https://www.g2.com/discussions/25557-what-is-the-best-way-to-implement-best-practices) — 1 comment, 1 upvote
  > **Top comment:** "We use line status to track new business.   You probably have a specific line status you use for new business right?   This status is available in the..."

### Guidewire ClaimCenter

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/applied-epic-vs-guidewire-claimcenter)