Compare Applied Epic and Guidewire ClaimCenter 
At a Glance
Market Segments
Small-Business (71.6% of reviews)
Enterprise (52.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Applied Epic
Star Rating
(1,559)4.4 out of 5
Market Segments
Small-Business (71.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Applied EpicGuidewire ClaimCenter
Star Rating
(41)4.5 out of 5
Market Segments
Enterprise (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Guidewire ClaimCenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guidewire ClaimCenter excels in its Claims Management capabilities, with a score of 8.0, allowing for efficient handling of claims processes. In contrast, Applied Epic, while still strong, has a slightly lower score of 8.2 in Claims Management, indicating it may not be as robust in this area.
- Reviewers mention that Guidewire ClaimCenter's Policy Management feature is highly rated at 8.9, providing comprehensive tools for managing insurance policies. Applied Epic also performs well with a score of 8.8, but users note that Guidewire's offering is more intuitive and user-friendly.
- G2 users highlight the Automated Workflow Management in Guidewire ClaimCenter, which streamlines processes effectively, scoring 8.0. Users on G2 report that Applied Epic's workflow features are less automated, leading to a score of 7.8, which may require more manual intervention.
- Reviewers say that the Quality of Support is a strong point for both products, with Guidewire ClaimCenter and Applied Epic both scoring 8.8. However, users mention that Guidewire's support is often more responsive and tailored to enterprise needs.
- Users report that Guidewire ClaimCenter's Analytics and Reporting features, scoring 8.0, provide deeper insights into claims data, which is crucial for risk management. In comparison, Applied Epic's analytics capabilities, while solid at 7.8, are seen as less comprehensive by some users.
- Reviewers mention that the Email Integration in Guidewire ClaimCenter is rated at 8.3, facilitating better communication within the platform. Applied Epic, with a score of 8.1, is effective but users note that Guidewire's integration is more seamless and user-friendly.
Pricing
Entry-Level Pricing
Applied Epic
No pricing availableGuidewire ClaimCenter
No pricing availableFree Trial
Applied Epic
No trial information availableGuidewire ClaimCenter
No trial information availableRatings
Meets Requirements
8.6
1,015
8.9
36
Ease of Use
8.1
1,405
8.6
37
Ease of Setup
7.3
990
7.4
28
Ease of Admin
7.7
441
8.7
25
Quality of Support
8.8
977
8.8
36
Has the product been a good partner in doing business?
8.6
457
9.1
25
Product Direction (% positive)
8.6
1,007
9.7
35
Features by Category
Claims Submission - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Processing - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Claims Tracking - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Settlement- Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.5
713
Not enough data
8.4
783
Not enough data
8.0
721
Not enough data
7.1
649
Not enough data
7.8
769
Not enough data
7.3
614
Not enough data
8.0
768
Not enough data
8.4
781
Not enough data
Insurance Documentation
8.0
728
Not enough data
8.9
817
Not enough data
8.1
752
Not enough data
7.7
654
Not enough data
Categories
Categories
Shared Categories
Applied Epic and Guidewire ClaimCenter share no categories
Unique Categories
Applied Epic is categorized as Insurance Agency Management Systems
Guidewire ClaimCenter is categorized as Insurance Claims Management
Reviews
Reviewers' Company Size
Applied Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guidewire ClaimCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
91.7%
Accounting
3.6%
Construction
1.1%
Financial Services
0.7%
Information Technology and Services
0.3%
Other
2.6%
Insurance
82.5%
Information Technology and Services
7.5%
Staffing and Recruiting
2.5%
Higher Education
2.5%
Financial Services
2.5%
Other
2.5%
Discussions
Accounting - Does your agency reconcile direct bill commission statements?
4 Comments
JJ
We changed to recording direct bill rather than reconciling about two years ago. It has been much more efficient for our accounting department. We have set...Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 Comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 Comments
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
Guidewire ClaimCenter has no discussions with answers
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