The AI-generated meeting summaries save me hours every week — instead of scrambling to take notes during customer onboarding sessions and internal syncs, Grain automatically captures everything and structures it into clear decisions and action items, so I can stay fully present in every conversation. The UI is clean and intuitive, making it easy to navigate recordings, find key moments, and share clips without any learning curve. The AI intelligence behind the summaries is impressively accurate — it correctly identifies speakers, captures technical details, and organizes follow-ups in a way that actually mirrors how I'd write my own notes. Grain also integrates seamlessly into our existing workflow — sharing recording links directly with customers after onboarding calls has been an unexpected but hugely valuable benefit. Performance-wise, recordings load quickly and summaries are ready almost immediately after the call ends. For the value it delivers, the pricing is very reasonable — it's essentially replaced the need for a dedicated note-taker on our team. The onboarding experience was smooth and the support team is responsive whenever we've had questions. Review collected by and hosted on G2.com.

The search functionality within recordings could be a bit more refined — sometimes finding a specific moment across multiple meetings takes a few extra clicks. Would love to see that improved, but it's a minor inconvenience given how much value the rest of the tool provides. Review collected by and hosted on G2.com.

I love so many things about Grain! 1 - The layout of transcript and video make it really easy to jump around and find what you need. 2 - The interactive transcript that automatically pulls the video to the point in the transcript; because sometimes you need to revisit the actual conversation and not just the words. 3 - The clips feature, which we use for impromptu social media clips; being able to clip directly from the transcript is amazing. 4 - The new integration with Claude is fabulous and has made things much easier for pulling in files, updating meeting notes, etc. Review collected by and hosted on G2.com.

I would like the option to receive a link to the transcript directly via email, but the Claude integration has solved some of that for me. Review collected by and hosted on G2.com.

I like that I can store all of our research videos into specific playlists and that I can access them with the transcriptions quickly. I can search words within the transcription and then can highlight specific sections to make smaller video snippets. Review collected by and hosted on G2.com.

Like most tools when Grain is recording it takes up a space in our Google Meet which can take up the screen space for the interview at times. Luckily this does not show up in the recording, but is more of an annoyance at the time of the recording. It would be nice if Grain notified that it was recording and then could minimize so it's not seen. Review collected by and hosted on G2.com.

Grain is a fantastic platform that I have been looking for throughout my career in Sales. Being able to have a second digital brain that captures all the information from my calls and distill that information down to details to drive business forward - has been a game changer. Review collected by and hosted on G2.com.

There has not been anything so far that has caused me any headaches with Grain. They've been great to deal with Review collected by and hosted on G2.com.

I wasn't looking for anything fancy, so to me, the most important thing is that Grain's transcription quality is good compared to the other tools I tested. It is surprisingly accurate in multiple languages. Review collected by and hosted on G2.com.

I was very disappointed when they eliminated the option to add non-recorder users. This was one of the reasons why we chose Grain and now we'd need to pay for a whole additional seat for colleauges that only are going to view videos and check highlights. Certain aspects of the interface and adding highlights to stories can be clunky. UPDATE: It was incredibly frustrating to find that, upon downgrading our subscription, we were locked out of our own meetings/recordings. I work at another SaaS and, no matter what plan our customers are on, we believe that they are always the owners and in control of their own data and content. It's just wild to me that a tool would lock you out of the content you have created. I told them I was planning on deleting the account and wanted to export my recordings beforehand, and Grain said I had to pay for a whole month of a superior plan first in order to export MY OWN meeting transcripts. Review collected by and hosted on G2.com.

Automatically joins meeting, Transcript, Sharing with attendees and team Review collected by and hosted on G2.com.

I'd like to be able to have a Pay now button. I lock m,y card so my monthly payment sometimes does not go through. I don't need to update my card, just the ability to click to pay. Review collected by and hosted on G2.com.

Easy to use, very good recording, ability to create short chunks of the call and share them Review collected by and hosted on G2.com.

auto language detection - but improved recently Review collected by and hosted on G2.com.

It integrates so well with all my systems, the rate of feature development is awesome, and the AI tools are excellent! Review collected by and hosted on G2.com.

I just wish there was an easy way to bulk export call transcripts! Review collected by and hosted on G2.com.

I like that Grain automatically joins calls without changing apps and that the summaries and action points are often very accurate and require little revision. Additionally, the initial setup was very simple. Review collected by and hosted on G2.com.

it is not always very clear how to manage access permissions to the recordings Review collected by and hosted on G2.com.

Best transcription that comes out of meetings that I've tried. AI-centric download abilities. Native AI intregrations. Review collected by and hosted on G2.com.

I wish the recorder would join 2 minutes early. Review collected by and hosted on G2.com.