gotomyerp Cloud Hosting Reviews & Product Details

Gotomyerp is a cloud hosting provider specifically designed for QuickBooks and Sage applications, catering to businesses across the United States and Canada. Established in 2008, Gotomyerp has positioned itself as a pioneer in the industry by leveraging advanced cloud infrastructure, primarily built on Amazon Web Services (AWS) and soon to be expanded to Microsoft Azure. This robust foundation ensures that users benefit from high levels of resilience, security, redundancy, and uptime, which are crucial for maintaining seamless business operations. The target audience for Gotomyerp includes small to medium-sized enterprises that rely on QuickBooks, Sage, SAP, and MS Dynamics for their accounting and business management needs. These businesses often seek reliable and efficient cloud solutions to enhance their operational capabilities while minimizing the complexities associated with traditional on-premises systems. By offering a cloud-based platform, Gotomyerp enables organizations to host their essential applications and third-party systems with ease, allowing them to focus on their core business activities without the burden of managing IT infrastructure. Key features of Gotomyerp include a user-friendly interface that simplifies the process of migrating to the cloud, comprehensive support services, and a commitment to maintaining high availability. The platform is designed to facilitate quick onboarding, enabling businesses to transition to cloud hosting swiftly. Additionally, the emphasis on security ensures that sensitive financial data is protected, providing peace of mind for users. The redundancy measures in place further enhance reliability, minimizing downtime and ensuring that businesses can operate without interruptions. The value that Gotomyerp adds to its users lies in its ability to streamline business processes while providing a secure and efficient hosting environment. By utilizing a cloud-based solution, businesses can access their applications from anywhere, fostering flexibility and remote work capabilities. Furthermore, the ongoing support and maintenance services offered by Gotomyerp allow users to receive assistance whenever needed, ensuring that their cloud experience remains smooth and productive. This combination of features and benefits positions Gotomyerp as a compelling choice for businesses looking to enhance their operational efficiency through cloud hosting solutions.

Seller

gotomyerp Cloud Hosting

Discussions

gotomyerp Cloud Hosting Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Robert Eppele

Pricing

Pricing provided by gotomyerp QuickBooks Hosting.

GovCloud ITAR CERTIFIED for QuickBooks, Sage, SAP, Dynamics and More.

Starting at $650.00

5 Users Minimum. Starting at $130/ Per Month/ User Per Month

FULLY MANAGED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

Starting at $500.00

5 Users Minimum, Most Popular Starting at $100/ User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 96 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

G2 reviews are authentic and verified.

Here's how.

Jay L.

Mid-Market (51-1000 emp.)

8/2/2023

"Issues with app & Quickbooks locking...ended up being a hardware issue"

5/5

What do you like best about gotomyerp Cloud Hosting?

Easy to use, very minimal issues, and saves having to host in house. Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

Don't have any dislikes to discuss. works good for what I do. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Hi Jay and thank you for this and glad we solved a major problem for you that could have been more severe as that can lead to data corruption. Thanks again.

Nenad P.

Human Resources

Small-Business (50 or fewer emp.)

7/21/2023

"Very happy with the support and service"

5/5

What do you like best about gotomyerp Cloud Hosting?

Easier to handle QB company file, scalability, and quicker work between remote and office personnel Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

It is a bit of a cumbersome onboarding process, but it is well handled and guided by the support team. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Nenad - great feedback and we may reach out to you to understanding where you think we can improve. Always willing to learn what our guests need. I am happy to hear otherwise your experience has been exceptional. Cheers!

Verified User in Building Materials

Mid-Market (51-1000 emp.)

11/8/2023

"QUICK Response"

5/5

What do you like best about gotomyerp Cloud Hosting?

They responded quickly, they were informative and let me know what was the issue Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

I do not have anything negative to state Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Your review is appreciated - thank you!

Tatiana R.

Small-Business (50 or fewer emp.)

6/9/2023

"Best support ever!"

5/5

What do you like best about gotomyerp Cloud Hosting?

I like the customer support they provide every day to us.

Is super quick and efficient

They are also continuously running backups to protect our work at all times. Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

I have not gotten into trouble after a few months of working with them. Everything is working perfectly

No complaints at all Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Tatiana, this is great. Glad you pointed out zero loss on data recovery. We keep investing in technology that helps us stay a head of issues. Thank you.

Erin Z.

Small-Business (50 or fewer emp.)

2/15/2023

"Best QB Hosting Service"

4.5/5

What do you like best about gotomyerp Cloud Hosting?

Support is quick to respond and very easy to work with. We have had some unique issues they worked diligently to resolve for us. We were previously with a different hosting service that did not host another app that we started using. GoToMyERP made the migration process and implementation of the additional app smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

The only dislike is there is no phone number to contact to support, but I understand why. They probably wouldn't be as quick to respond if there were a phone number to contact for support. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Lisa I appreciate the time you took to respond and glad to hear the team has been helpful. Yes, we do have a phone number for support it's on our website and you can call or request a call back in your ticket. You are correct, our average time to respond to chat and tickets is more effective than calling. Last month (Jan23) our average time to respond to tickets was just under 2 minutes and chat was near instantaneous. Also as important, our average time to resolve issues on the 1st interaction was less than 15 minutes. Thanks again for the feedback, we'll always do our best to improve.

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/29/2023

"Manuel determined what the problem was and took the steps necessary to fix the problem quickly"

5/5

What do you like best about gotomyerp Cloud Hosting?

very prompt response and completion time Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

nothing to dislike at the moment about gotomyerp Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Thank you for calling out Manuel and glad to know he helped you immediately.

Verified User in Accounting

Mid-Market (51-1000 emp.)

12/11/2023

"Helpful and Responsive"

5/5

What do you like best about gotomyerp Cloud Hosting?

GoToMyErp has been essential to creating a cloud based environment. This has assisted us to create a safe environment for our software and allows us to access them anywhere.

Ease of access

Support is highly responsive Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

None at this time.................................. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Thanks for this feedback.

Ellisha M.

Small-Business (50 or fewer emp.)

11/13/2023

"I was unable to get to the app dashboard"

4.5/5

What do you like best about gotomyerp Cloud Hosting?

Manuel was able to log in to my screen and handled the problem quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

Not being familiar with it. I really don't have any knowledge about gotomyerp. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Ellisha M., thank you for the high marks and the shout out to Manuel. So glad that he help, when I saw the title of your review I almost flipped.. thanks again.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/22/2023

"Accounting Manager"

5/5

What do you like best about gotomyerp Cloud Hosting?

Ease of use and ability to access our systems anywhere Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

I have no dislikes i much prefer it to our old operating styles. We have been using gotomyerp for about a year and are extremly content with the ease of use. It has provided us with the ability to access our files around the world. The tech team is very savvy and knowledgeable. They are always responsive and readily available to assist with trouble shoot our issues. Review collected by and hosted on G2.com.

What problems is gotomyerp Cloud Hosting solving and how is that benefiting you?

We use it to link to various products the issues we experience were mainly in the beginning during the initial set up which is normal. Other then that I really have not experienced any significant issues other then today which was really an oversight on my part and Trevor was very helpful in pointing out what I was not seeing. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Boom, Trevor to the rescue again! I like the details you provide here as most new customers to us wonder about the same things. We’re striving for “ease” and I am glad to see we’re hitting those notes for you. Thank you.

Verified User in Supermarkets

Mid-Market (51-1000 emp.)

8/4/2023

"Real time service"

4/5

What do you like best about gotomyerp Cloud Hosting?

I was having trouble saving a file to the cloud and sent a message to ERP support. Instead of getting an auto reply that they are busy and will hopefully get back in a couple business days, the response is that you will be contacted shortly, and you are! Thank you Manuel C for resolving my issue today so that I could actually finish my file. Review collected by and hosted on G2.com.

What do you dislike about gotomyerp Cloud Hosting?

I haven't really run into any issues with Cloud Hosting except for all the sign in attempts but Manuel C installed the appdashboard and that seems to have resolved that problem. Review collected by and hosted on G2.com.

Response from Robert Eppele of gotomyerp QuickBooks Hosting

Sorry we could not make that experience a 5 out of 5. We're constantly looking for ways to improve so please let us know so that's a 5 star review next time.. Thanks.

Questions about gotomyerp Cloud Hosting? Ask real users or explore answers from the community

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What is your experience with gotomyerp Cloud Hosting, and how has it impacted your ERP performance?

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Pricing Options

Pricing provided by gotomyerp QuickBooks Hosting.

GovCloud ITAR CERTIFIED for QuickBooks, Sage, SAP, Dynamics and More.

Starting at $650.00

5 Users Minimum. Starting at $130/ Per Month/ User Per Month

FULLY MANAGED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

Starting at $500.00

5 Users Minimum, Most Popular Starting at $100/ User Per Month

DEDICATED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

Starting at $300.00

3 Users Minimum Starting at $100/ User Per Month

View More Pricing Information

Categories on G2

Cloud Application Hosting

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gotomyerp Cloud Hosting Reviews & Product Details

Pricing

GovCloud ITAR CERTIFIED for QuickBooks, Sage, SAP, Dynamics and More.

FULLY MANAGED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

Top-Rated Alternatives

User Insights

gotomyerp Cloud Hosting Reviews (96)

gotomyerp Cloud Hosting Reviews (96)

What do users say?

Filter Reviews

Questions about gotomyerp Cloud Hosting? Ask real users or explore answers from the community

Pricing Options

GovCloud ITAR CERTIFIED for QuickBooks, Sage, SAP, Dynamics and More.

FULLY MANAGED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

DEDICATED HOSTING for QuickBooks, Sage, SAP, Dynamics and More.

Categories on G2

Explore More