GoReminders Reviews (306)

Reviews

GoReminders Reviews (306)

4.8
306 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and time-saving features of GoReminders, noting that it significantly reduces no-shows and streamlines appointment management. Many appreciate the automated reminders that help keep clients informed without constant follow-ups. A common limitation mentioned is the additional costs for certain features, which some users find frustrating.

Pros & Cons

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AN
Verified User in Consumer Services
"GoReminders has been a game changer for my business"
4/5
What do you like best about GoReminders?

What I like best about GoReminders is how much time it saves while helping me stay organized. The automated text reminders reduce no-shows and eliminate the need to manually contact every client before an appointment. As a business owner, I can schedule reminders in advance and know my clients are receiving timely notifications. It’s simple to use, reliable, and has made managing appointments much more efficient. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

One thing I dislike about GoReminders is that when you reach the maximum number of appointments allowed under your plan, the system stops adding new appointments. There isn’t enough warning or flexibility, which caused me to miss a few appointments before I realized I had reached the limit. I would like to see more prominent notifications, automatic alerts, or an option to continue adding appointments with an overage charge rather than having scheduling stop unexpectedly. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thanks for taking the time to share your detailed feedback.

Really glad to hear GoReminders is saving you time, keeping you organized, and reducing no-shows without the manual outreach. That efficiency is exactly what we're here for.

I hear you on hitting the appointment limit without enough warning. Better notifications and more flexibility around that limit are important, and we'll be following up with you directly about it.

Appreciate you being part of GoReminders.

-Rhammy, Customer Support

AN
Verified User in Non-Profit Organization Management
"Streamlined our system!"
4/5
What do you like best about GoReminders?

Automation and storing/autofilling clients names and numbers. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I wish that I could sometimes personalize the message being sent to an individual client. Also wish there was a higher word count for auto messages. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
"convenient but has some quirks"
3.5/5
What do you like best about GoReminders?

Setting up client list is fast and straightforward. The calendar is straightforward as well although this is where the quirks come up Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Many times I have put a repeat client into the calendar, and despite selecting the appointment to repeat every 2 weeks, it would not. Or it would repeat once, then stop. After my first month I discovered many appointments had simply disappeared from the calendar, so now I keep and eye on it, not sure what that was about. I just need it to send appointment reminders to clients, so when the appointments are in the schedule it does a good job of that. The babysitting is a little annoying. Review collected by and hosted on G2.com.

AN
Verified User in Health, Wellness and Fitness
"Time Saver"
5/5
What do you like best about GoReminders?

It was super easy to set up. I wanted a booking app for my clients that was simple to use and did not collect much personal information. I also had no need for extra features (ie. separate email, storing client notes/invoicing etc), that I already had subscriptions and software for. Also in setting up my weekly calendar it forced me to think critically about my time availability and the flexibility I was able to offer without having to make these decisions after every client email/call. Now they can book, and if they ask for time outside the hours displayed, sometimes I can decide to flex but often I just send them to someone else who can more easily accommodate them. It’s saved a HUGE amount of time, and decision making. Also, I love that it will send reminders automatically so I don’t have text clients. This has decreased no-shows and late cancels. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

At first I wanted to be able to change the hours each week, but actually I’ve learned to roll with how it’s set up and it’s added a better rhythm to my work weeks. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thanks so much for taking the time to share your detailed experience.

Really appreciate hearing that the setup was easy and that it's saved you a huge amount of time and decision making. Love that you've found a better rhythm for your work weeks and that the automatic reminders have cut down on no-shows and late cancels.

That's exactly what we're working toward. Thanks for being part of GoReminders.

-Rhammy, Customer Support

AN
Verified User in Education Management
"Reduced my cancellations!"
4/5
What do you like best about GoReminders?

able to mass remind clients about their appointments Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

you have to pay extra for the confirm button or 2way messaging Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thanks for taking the time to share your experience.

Really glad to hear that pairing GoReminders with your 24 hour cancellation policy has stopped those last minute cancellations completely. That kind of result for your tutoring business is exactly what we're here for.

I hear you on having to pay extra for the confirm button and 2-way messaging. We'll be following up with you directly about that.

Appreciate you being part of GoReminders.

-Rhammy, Customer Support

AN
Verified User in Retail
"Excellent product for contacting customers"
5/5
What do you like best about GoReminders?

The ability to send automated reminders. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

The character limit, but you can just send 2 texts. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
"Overall very helpful"
4/5
What do you like best about GoReminders?

Go reminders is super easy to use. Works well overall. Can have multiple users and it’s pretty easy to learn quickly. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

If I had one major complaint, it’s that you can’t change your colors. We had 3 people quit. When we tried to delete them, everyone’s schedule changed color. We fixed this by making three blank people but I would be nice not to have to scroll past the blanks to get to yours when booking. Otherwise tho it’s a great tool Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thanks for taking the time to share your detailed feedback.

Really glad to hear it's easy to use and works well with multiple users. Keeping your customers informed with those crucial reminders is exactly what we're here for.

I hear you on the color issue when removing users and having to scroll past blank profiles. We'll be following up with you directly about that.

Appreciate you being part of GoReminders.

-Rhammy, Customer Support

AN
Verified User in Insurance
"Very easy to use. Great way to remind clients of their appointments without constantly bugging them."
5/5
What do you like best about GoReminders?

The user-friendly software makes it easy to send in just a couple of minutes. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

The fact that if you send a new appointment over a rescheduled appointment and the client replies with C, it confirms the RESCHEDULED meeting. Review collected by and hosted on G2.com.

AN
Verified User in Law Practice
"Very User Friendly!"
5/5
What do you like best about GoReminders?

We love using GoReminders to send automated reminders to our clients about their appointments! This has dramatically cut down on no shows or forgotten appointments! Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

AN
Verified User in Hospitality
"Easy to use."
5/5
What do you like best about GoReminders?

That ther are so many options for sending. its easy to use and the messaging ability is great. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

That I cannot pay for blasts as needed because I do not use it monthly. Review collected by and hosted on G2.com.