Google Cloud Dialogflow Reviews (135)

Reviews

Google Cloud Dialogflow Reviews (135)

4.4
135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and natural language understanding of Google Cloud Dialogflow, highlighting its intuitive interface and effective integration with various platforms. Many appreciate how it simplifies chatbot development, making it accessible even for those without coding experience. However, some users note that the pricing can escalate quickly, especially for high-traffic applications.

Pros & Cons

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Gazal P.
GP
Gazal P.
Microbiologist
Mid-Market (51-1000 emp.)
"Google Dialogue:Comprehensive solution for business"
5/5
What do you like best about Google Cloud Dialogflow?

Most likely thing is resources and demo available for navigation. Easy to use and manage daily task automatically. Also integration with other apps directly which help to manage time. The documentation part is awasome. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Not a major dislike but yes some time i have facing glitches in the software. Review collected by and hosted on G2.com.

Mehta S.
MS
Mehta S.
SDE
Enterprise (> 1000 emp.)
"I had a requirement where a Agent that do not hallucinate, regarding that dialog flow was best."
5/5
What do you like best about Google Cloud Dialogflow?

Best thing was the ease of using it. It has best userfriendly Interface. Its like chatting with real person. And Its cross platform deployment feature. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The only thing I dislike is its good for small scale application but the price esclate significantly. Review collected by and hosted on G2.com.

Divyansh T.
DT
Divyansh T.
GATE Data Science Mentor
Small-Business (50 or fewer emp.)
"Google Dialogflow - The perfect tool to begin with making chatbots!"
4.5/5
What do you like best about Google Cloud Dialogflow?

The best thing is the abundant resources and tutorials available to learn the concepts to use it. Also the platform provides the linkage to a lot of useful resources like whatsapp and web via tools that are not too hard to learn.

It is the go to tool to create chatbots without code and get your work done in quick time. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

The thing is that as being a developer I sometimes want to customise the solution to my own unique taste but that gets a bit limited because its a no code platform. Review collected by and hosted on G2.com.

Pawan Y.
PY
Pawan Y.
Data Engineer
Small-Business (50 or fewer emp.)
"Powerful but with Limitations for Advanced Use"
4.5/5
What do you like best about Google Cloud Dialogflow?

It's help us to build and deploy ml model. That lot helps us in our project. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

It's complex for beginners for use. And also difficult to use different tools. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great experience"
4.5/5
What do you like best about Google Cloud Dialogflow?

It is fascinating how easy to use it is and it's very helpful in user interaction Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Well honestly, I haven't found anything to dislike it yet Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Google Cloud Dialogflow Review for AI Chatbots"
5/5
What do you like best about Google Cloud Dialogflow?

Easy and helpful creation of Conversational Interface Development. It has a very accurate understanding of NLP. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

AI Agenting is a long way to go, google needs to develop more no-code styles and templates for variety of usecases Review collected by and hosted on G2.com.

Shashank A.
SA
Shashank A.
Associate
Enterprise (> 1000 emp.)
"Powerful , Yet can be complex for beginners"
4.5/5
What do you like best about Google Cloud Dialogflow?

It's very robust and has good NLP capabilities. It's very seamless in connecting with other google services Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

It may be a bit overwhelming for beginners. Also needs some more optimization in features Review collected by and hosted on G2.com.

Vishal S.
VS
Vishal S.
Co-Founder
Small-Business (50 or fewer emp.)
"Overall a good starting point to create AI Agents"
4/5
What do you like best about Google Cloud Dialogflow?

Very intuitive UI and easy to get started with. You can create an agent with natural language Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Not as advanced and customizable like new gen agent frameworks like crew AI Review collected by and hosted on G2.com.

Jean-Francois F.
JF
Jean-Francois F.
Directeur Code 67
Small-Business (50 or fewer emp.)
"Good product, but in the Google World"
3.5/5
What do you like best about Google Cloud Dialogflow?

The product is interesting and offers several features that demonstrate it is a platform to consider when creating an intelligent Chatbot. After some use, the interface becomes easy to use, similar to other products. Exporting to platforms such as Messenger is straightforward, although it remains basic. Overall, a good product that is slowly improving. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Although it is a good product, some improvements are expected to make it a more user-friendly and accessible tool for everyone.

Firstly, the interface that represents a conversation tree is basic. You cannot control the display, unlike other competing products. It is created as additions are made and mainly serves to demonstrate the flow that you are creating.

A second important point is related to integration with platforms such as Messenger. Many tools facilitate integration by offering native features like managing the start menu and others. Dialogflow CX does not allow this granular channel-specific management. Therefore, everything has to be managed elsewhere, which complicates deployment.

Finally, support is complex. Being a large company, processes are cumbersome. A support request is a laborious process, sometimes with no response at all. Although an interesting product, the support needs significant improvement to make it even more appealing. Review collected by and hosted on G2.com.

Mani Kumar B.
MB
Mani Kumar B.
System Engineer
Small-Business (50 or fewer emp.)
"advantages and disadvantages in google cloud dialogflow"
3.5/5
What do you like best about Google Cloud Dialogflow?

I recently had the opportunity to utilize Google Cloud Dialogflow for a project, and I must say, I was thoroughly impressed with its capabilities. As a developer tasked with integrating conversational AI into our application, Dialogflow provided an exceptional solution that exceeded our expectations in many ways.One of the standout features of Dialogflow is its natural language understanding (NLU) capabilities. The platform excelled at accurately comprehending user inputs, even accounting for variations in language and intent. This accuracy was essential for delivering a smooth and intuitive user experience, as it minimized misunderstandings and improved the overall effectiveness of the conversational agents. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud Dialogflow?

Integration Complexity,Pricing Structure,Learning Curve,Limitations in Customization Review collected by and hosted on G2.com.