Google Authenticator Reviews (584)

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Google Authenticator Reviews (584)

View 1 Video Reviews
4.6
584 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Google Authenticator for its ease of use and offline functionality, making it a reliable choice for two-factor authentication. The app's straightforward setup and ability to generate time-based codes quickly enhance security without unnecessary complexity. However, many reviews note that account recovery can be challenging if a device is lost or not properly backed up.

Pros & Cons

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Bob V.
BV
Bob V.
Founder and CTO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simplicity and Reliability with Room for Improvement"
4/5
What do you like best about Google Authenticator?

I like Google Authenticator for its simplicity and offline reliability. It stands out because even without Internet access, it securely generates the codes I need. Setting it up was straightforward; I simply scanned a QR code, and it immediately began generating codes for login verification. I find it useful for multi-factor authentication across my various accounts, and it's a daily tool for me. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

While it's dependable, one improvement area is account recovery. If my device is lost, restoring all accounts can be cumbersome. Improved backup options would help. Review collected by and hosted on G2.com.

Iqbal P.
IP
Iqbal P.
Customer Onboarding & Support Executive
Mid-Market (51-1000 emp.)
"Simple and Reliable Two-Factor Authentication for Everyday Security"
5/5
What do you like best about Google Authenticator?

What I like most about Google Authenticator is how simple and reliable it is. As a company user, it does exactly what I need it to do, without any unnecessary complexity. Setting it up with my work accounts was quick, and once everything was configured, generating one-time codes was instant and consistently dependable. I also appreciate that it works offline, which is especially helpful when internet access is limited. The interface is clean and straightforward, making it easy to use every day without any confusion. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

One downside is the lack of advanced features in older versions, such as cloud backup or straightforward account recovery. If your phone is lost or you switch devices, getting your accounts back can be stressful unless you had already set up backups. It also doesn’t offer much context about which service a code belongs to, unless you clearly name it during setup. Overall, these are manageable issues, but they’re still worth noting. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
GM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Robust Protection with Easy Setup"
5/5
What do you like best about Google Authenticator?

I like Google Authenticator because only I can manage my verification codes. The codes are linked to my email and my device, which provides an extra layer of security. The ease of use is also something I appreciate; from the platforms where I work, I just need to download Google Authenticator from the Google Play Store, and the code is generated automatically, without latency and without noise. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

When you want to unsubscribe from a platform where you have the Google Authenticator code, you can unsubscribe from the platform, but you cannot delete it. The code or address that you linked to Google Authenticator remains there unused since you no longer use the platform, but the code continues to be generated. That is the only factor to improve. Review collected by and hosted on G2.com.

Santash R.
SR
Santash R.
IT Technician
Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick and Effective Two-Factor Security."
5/5
What do you like best about Google Authenticator?

What I like most about Google Authenticator is that it’s really straightforward and doesn’t need internet to work. Once it’s set up, you just open it and get your code instantly. It feels secure but also easy to use, which makes logging in a lot less stressful. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

One of the main downsides of Google Authenticator is that it doesn’t give admins much control. If users lose their phone or have issues, IT usually has to step in and reset everything manually, which can take time. Review collected by and hosted on G2.com.

Daniel A.
DA
Daniel A.
Technology Coordinator
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"One Authenticator for Multiple Apps Makes Sign-Ins Simple"
5/5
What do you like best about Google Authenticator?

Being able to use one authenticator across multiple applications is really useful, and it makes signing in feel much simpler and more consistent. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

I’m happy with the authenticator and don’t have any negative feedback. Review collected by and hosted on G2.com.

Moustafa Medhat A.
MA
Moustafa Medhat A.
System Engineer
Enterprise (> 1000 emp.)
"Accessible Anywhere: Google Authenticator’s Gmail Sync & Easy Code Transfers"
4/5
What do you like best about Google Authenticator?

I like that the Google Authenticator App is associated with my personal Gmail account that I use daily, which makes it very accessible anytime, anywhere. There’s also an option to transfer codes to another device, which is very practical when I want to use two mobiles. I also appreciate that I don’t have to be connected to Wi‑Fi to use the app. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

Codes kind of disappear quickly, and there’s no option to refresh them when they’re about to expire, so I have to wait until they expire. Also, if I delete a code by mistake, I can’t undo it, which isn’t really great and has happened to me multiple times. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Its best security"
5/5
What do you like best about Google Authenticator?

its simple and its secured and not hard to understand nor operate , i have been uisng this and it has been a shield Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

nothing to dislike. Everything is fine with it Review collected by and hosted on G2.com.

Kris H.
KH
Kris H.
Senior Manager - Latin America & the Caribbean
Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive, Secure, and Convenient Authentication solution"
5/5
What do you like best about Google Authenticator?

I like Google Authenticator because it’s intuitive, safe, and easy to use. It’s also widely accepted by third parties, which makes it convenient. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

At this stage, I don’t have any major concerns about Google Authenticator. I think it has great performance Review collected by and hosted on G2.com.

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Abigail D.
Senior Administrator
Retail
Small-Business (50 or fewer emp.)
"Fast and Seamless 2FA Codes with Google Sync and FaceID Lock"
4/5
What do you like best about Google Authenticator?

Being able to see at a glance the MFA codes, and you can sync them to your Google account so that if you loose your phone it's not an issue. Also, you can FaceID lock the app now on iOS. It's been seamless integrating with other tools. Pretty basic still but we don't want it to be complex it's smooth, that keeps performance fast and the program is free. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

It's just one long, scrolling list you can't sort into folders per topic. Review collected by and hosted on G2.com.

Vijay C.
VC
Vijay C.
Solution Architect
Mid-Market (51-1000 emp.)
"No Fuss, High Security, It Just Works"
4.5/5
What do you like best about Google Authenticator?

It is an excellent, no-nonsense tool that simply gets the job done without any distracting ads or unneeded clutter. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

It lacks a native desktop app or extension. Review collected by and hosted on G2.com.