--- title: Gitter Reviews meta_title: 'Gitter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how Gitter works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 49 scale: '5' date_modified: '2026-10-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

Gitter Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Gitter, finding it user-friendly and accessible across devices and platforms. (9 mentions)
Users appreciate the convenience of Gitter's accessibility across desktop and mobile platforms, enhancing team connectivity. (3 mentions)
Users appreciate the real-time chat and GitHub integration of Gitter, enhancing collaboration and community engagement. (3 mentions)
Users value the real-time chat features of Gitter, enhancing team collaboration and community connection effortlessly. (3 mentions)
Users value the real-time communication in Gitter, enhancing collaboration and problem-solving in developer communities. (2 mentions)
Users note a steep learning curve, with the UI being less intuitive for newcomers compared to other apps. (3 mentions)
Users find the interface less intuitive, making it challenging for beginners to navigate and follow conversations easily. (3 mentions)
Users find the difficult navigation of Gitter frustrating, as it hinders effective communication and message tracking. (2 mentions)
Users find Gitter's limited features restrict its usability for non-developers, leading to connectivity and functionality issues. (2 mentions)
Users find missing features in Gitter, such as inadequate search and lack of moderation tools, frustrating. (2 mentions)

5 Pros or Advantages of Gitter

5 Cons or Disadvantages of Gitter

Gitter Reviews (49)

Reviews

Gitter Reviews (49)

4.0
49 reviews
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Praveen K.
PK
Praveen K.
Network Administrator
Enterprise (> 1000 emp.)
"Is it Gitter and GitHub both are same ?"
4/5
What do you like best about Gitter?

Gitter is a free public/private chat room for networking platforms, developer communities, open-source projects, technical teams, and connect with communities through messaging. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

It doesn't have a proper dark mode for reading chats, and unfortunately, it doesn't work in the most important place. Review collected by and hosted on G2.com.

John Alejandro P.
JP
John Alejandro P.
Asesor comercial
Mid-Market (51-1000 emp.)
"Good platform"
4/5
What do you like best about Gitter?

It is a good platform for chatting and browsing that allows you to have direct contact for your customers or community in a fast way and more casual: you can use emojis. It has many super useful integrations like trello, super necessary for me. Gitter allows you to grow a lot, because from its Platform you can not only talk but create content to attract more people. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Sometimes I can have problems with notifications, they arrive much later or simply do not appear which is a disadvantage if it is an important notification. They should integrate the night mode, usually at this time I answer chats and my eyes do not support so much light. Review collected by and hosted on G2.com.

Svitlana S.
SS
Svitlana S.
Small-Business (50 or fewer emp.)
"Great communication tool for open source web development communities"
5/5
What do you like best about Gitter?

You can read any discussion without authorization on Gitter. You do not need to create a separate profile on Gitter - just authorize with Github. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

I do not experience any downsides using Gitter so far. Review collected by and hosted on G2.com.

Anthonin C.
AC
Anthonin C.
Développeur tweaks (iOS jailbreak)
Small-Business (50 or fewer emp.)
"An easy way to chat with people about a product"
3.5/5
What do you like best about Gitter?

It allows to easily create a room for people to talk about a product (software, open source project, …) Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Users need to log in to be able to talk, so it may limit some people to join the discussion Review collected by and hosted on G2.com.

Srishti K.
SK
Srishti K.
Junior Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Great conversational software with unlimited community interface"
5/5
What do you like best about Gitter?

Free and open source public software with unlimited chat support. It can add unlimited users in any of the group chat. The best thing is that we can read any group chat without even joining that group.

Markdown feature is integrated on the chat typing area that makes it very easy to differentiate code and normal chat.

Links of all the issues, comments and pull request in the right side panel

Realtime notification on gitter.im website and Very easy to use software Review collected by and hosted on G2.com.

What do you dislike about Gitter?

I am using gitter desktop app and it is quite slow and as well as in gitter desktop app, while searching someone in "view all people" in group chat, it doesn't find that person even if that person is added in the chat room

Gitter mobile app is not providing push notifications even if i allow all the notification permission and other notification setting. I have reported that but nothing happened Review collected by and hosted on G2.com.

HK
Himanshu K.
Software developer
Small-Business (50 or fewer emp.)
"Easy chat support tool for using github collab"
4/5
What do you like best about Gitter?

Open source discussion tool with unlimited community interface. We can add as many users in a chat room. Best thing is we can use gitter and read chat room discussion even without joining it. Multiple login access with great ui. Its not only great software for public communities but as well as private also. Can easily see the commits and pull request made in the github repo from the right sidebar. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Notifications do not appear in the Gitter Android app. The Android app of Gitter is not at all satisfactory and the Gitter desktop app is quite slow. I am not able to search people in view all people in spite of writing the same username present in the room. Review collected by and hosted on G2.com.

Vincent O.
VO
Vincent O.
Project Manager
Small-Business (50 or fewer emp.)
"Not the best developer chat software but it gets the job done"
3.5/5
What do you like best about Gitter?

Gitter has a lot of integrations with other software and services such as trello, bitbucket, heroku etc which make developers' work quite easy. The fact that it has a complete markdown support also streamlines the way code is shared amongst developers e.g. when someone is looking for help on a particular piece of code that is not running. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

The desktop application which I used the most was quite slow and made my laptop hang often. This made it hard for me to maintain a smooth communication channel with my co-workers. There are not a lot of bots that can be used to manage some automated tasks as is the case with its competition, slack. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Gitter is not very good."
2/5
What do you like best about Gitter?

it is a free and open source app/chatting client for open source projects mainly. it is used by many open source communities and also finding a community related to a software is also easy. notification control feature is also good we can use it if we are tagged in chat or for all conversation in group Review collected by and hosted on G2.com.

What do you dislike about Gitter?

it lacks a good desktop app or an Android app it is also very slow and lacks bots too which can help in user management. fewer ways of logging in. we do need a browser to use it on desktop as it lacks a official desktop app too Review collected by and hosted on G2.com.

Ramesh V.
RV
Ramesh V.
C++ Developer
Management Consulting
Mid-Market (51-1000 emp.)
"Really good chat and discussion tool for our new software. Really Like the easy sign in process,"
4.5/5
What do you like best about Gitter?

1. Very beautiful UI.

2. Easy collaboration and marking via any channel.

3. Multiple login options available.

4. Communities can be arranged in order of Priority.

5. Android app and Review collected by and hosted on G2.com.

What do you dislike about Gitter?

I didn't come across any issues while using the gitter application and found it really helpful Review collected by and hosted on G2.com.

Ernest W.
EW
Ernest W.
Sole Proprietor
Entertainment
Small-Business (50 or fewer emp.)
"Unlimited Community Interface"
2.5/5
What do you like best about Gitter?

It's pretty much a free public service that allows unlimited users, territories, and Integration For Private users within a growing connecting community to communicate with one another. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

It's just another social media experiment to attempt to promote and grow yet another company that is trying to compete with the likes of Facebook, Twitter, Snapchat, Instagram, and YouTube. Just like Foursquare and many others. They are wasting time and money trying to compete with social media giants to basically create the ultimate interface of communication through the web. To me it feels like an obsolete task if someone else has already done and had it already out years before and what your trying so hard to build is an obsolete task that could of went into something more valuable like uncharted exploration into the unknown. Review collected by and hosted on G2.com.