--- title: Gitter Reviews meta_title: 'Gitter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how Gitter works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 49 scale: '5' date_modified: '2026-10-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

Gitter Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Gitter, finding it user-friendly and accessible across devices and platforms. (9 mentions)
Users appreciate the convenience of Gitter's accessibility across desktop and mobile platforms, enhancing team connectivity. (3 mentions)
Users appreciate the real-time chat and GitHub integration of Gitter, enhancing collaboration and community engagement. (3 mentions)
Users value the real-time chat features of Gitter, enhancing team collaboration and community connection effortlessly. (3 mentions)
Users value the real-time communication in Gitter, enhancing collaboration and problem-solving in developer communities. (2 mentions)
Users note a steep learning curve, with the UI being less intuitive for newcomers compared to other apps. (3 mentions)
Users find the interface less intuitive, making it challenging for beginners to navigate and follow conversations easily. (3 mentions)
Users find the difficult navigation of Gitter frustrating, as it hinders effective communication and message tracking. (2 mentions)
Users find Gitter's limited features restrict its usability for non-developers, leading to connectivity and functionality issues. (2 mentions)
Users find missing features in Gitter, such as inadequate search and lack of moderation tools, frustrating. (2 mentions)

5 Pros or Advantages of Gitter

5 Cons or Disadvantages of Gitter

Gitter Reviews (49)

Reviews

Gitter Reviews (49)

4.0
49 reviews
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Vishwesh J.
VJ
Vishwesh J.
Chief Technical Advisor
Small-Business (50 or fewer emp.)
"Awesome tool for team collaboration"
5/5
What do you like best about Gitter?

Application is available cross platform. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

UI is bit confusing and the way messages are marked as read is little hard to understand.

It's really hard to follow the conversation there with the current setup Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"It just works!"
5/5
What do you like best about Gitter?

It's easy to use, 0 learning curve, and has a great community. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

There could be some improvements in the code editor/display Review collected by and hosted on G2.com.

Harsh V.
HV
Harsh V.
Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Review for Gitter"
5/5
What do you like best about Gitter?

For our project, Gitter was one of the apps we were using for Instant messaging using authentication from Github. For our use case, we wanted to create multiple chat rooms and had a budget constraint from the client side. Hence, Gitter matched our business requirements in all criteria. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

As per our business requirements, we were using web authentication and MFA. Gitter supports Mac and Android, but sometimes the portal has login issues for 3rd party apps during authentication. It results in crashing the apps instantly. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"Simple TO Utilize AND Simple TO Team up"
4/5
What do you like best about Gitter?

There's something somewhat fun about an outdated discussion channel and Gitter makes me think about one. I love bring ready to have my venture gatherings and effectively stay aware of and partake in the discussions. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

I dime consider this to be an issue, yet a portion of the reason for Slack, which is unavoidable in the business, is likewise the reason for Gitter. Overt repetitiveness isn't generally awful, essentially not in designing. Review collected by and hosted on G2.com.

JA
Jeremy A.
IT Operations Engineer II
Construction
Enterprise (> 1000 emp.)
"Gitter is Where Communication Thrives for 24.7.12.365"
4.5/5
What do you like best about Gitter?

Gitter allows me to effectively and rapidly collaborate with my colleagues via communication channels, live chats and BIM. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Little did I know that it is a must to integrate with external web conferencing gurus to enjoy video conferencing. Review collected by and hosted on G2.com.

Jamaica Jane B.
JB
Jamaica Jane B.
Software Quality Engineer
Small-Business (50 or fewer emp.)
"Grow as a Professional through Gitter Community"
4/5
What do you like best about Gitter?

I like that it has curated groups (Gitter communities) that are across different areas in my field - IT. Since joining Gitter, I get to learn from other professionals who use the same set of technologies. I get updated with the latest updates about the software like new features, capabilities, and future enhancements. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Just too much notification emails that I receive from the Gitter community that I am subscribed to, particularly the unread messages from the channel. Maybe it is something that I can look into in the settings. Review collected by and hosted on G2.com.

Ashish K.
AK
Ashish K.
Member Of Technical Staff
Small-Business (50 or fewer emp.)
"Awesome chat experience using the open-sourced project Gitter"
4.5/5
What do you like best about Gitter?

- It is free!!!

- Any developer, organization, or open-source community on GitHub can instantly create a chat channel

- Best for instant "asynchronous" communication between fellow developers in an open-source organization or project Review collected by and hosted on G2.com.

What do you dislike about Gitter?

- Not so friendly for mobile devices, as no mobile application is present (it was present before but it is now deprecated)

- Sometimes, the server has some issues and the message does not get delivered, but this is very rare.

- The feature of replying by creating a thread does not have a good UX.

- Bad UX for file sharing Review collected by and hosted on G2.com.

Balaji S.
BS
Balaji S.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Awesome collaboration tool"
5/5
What do you like best about Gitter?

I love gitter because, I don't need to install anything. Just sign in and huddle. Also it's open source so we get hell lot of perspectives and features. It also shows who has seen the message. Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Even though itsvery attractive and easy to use, when it comes to adminstration and business Gitter is not preferred. Business needs stable product support, that's hard to achieve in open source product. Review collected by and hosted on G2.com.

Yogendra P.
YP
Yogendra P.
Test Automation Lead
Mid-Market (51-1000 emp.)
"Best Messaging app for developers"
5/5
What do you like best about Gitter?

Easiness to connect with community for any open source library or tool Review collected by and hosted on G2.com.

What do you dislike about Gitter?

message search option is not that user friendly Review collected by and hosted on G2.com.

mostafa k.
MK
mostafa k.
Frontend developer (React.js &&Next.js)
Small-Business (50 or fewer emp.)
"Software developer with more than one year of experience"
4/5
What do you like best about Gitter?

Free chat rooms, a bit like IRC only smarter, chat for private repositories and organizations, a tool in the group chat and notifications Review collected by and hosted on G2.com.

What do you dislike about Gitter?

Paper duty, latex, need more support, single account Review collected by and hosted on G2.com.