There are too many good things to mention about Gearset. First and foremost, the product itself is extremely intuitive, capable, and customizable to our business processes. The way it can easily handle deployments across multiple Salesforce orgs declaratively is impressive. It's advanced capabilities (to name a few) include data masking, data seeding, CI/CD automations, GitHub integration, issue tracking automation (JIRA, Asana, etc) all declaratively is stellar. Gearset's performance is quite consistent and reliable, and we rarely run into any major issues.

Secondly, our entire Gearset team (account manager, customer success manager, support engineers) are extremely professional, accomodating, and knowledgeable. They're constantly ensuring our implementation meets our business needs and are able to provide all required support with extreme agility.

Gearset as a product has evolved dramatically in the few years I have been using it. It's now advanced AI capabilities and quite impressive! Review collected by and hosted on G2.com.

There aren't any major sources of discontent with Gearset in my experience. The only aspect which I wish could be improved is the speed of manual "compare and deploy". Sometimes org comparisons can take a while, and having that accelerated would be quite beneficial. Review collected by and hosted on G2.com.

Onboarding was effortless, and the integration with our existing stack was seamless. Review collected by and hosted on G2.com.

Pricing feels modularized :) Features like Sandbox Seeding and Code Reviews require paid add-on licenses, which can come across as double-dipping. Review collected by and hosted on G2.com.

The user experience has clearly been thought through in detail. The CI/CD pipeline is straightforward to use and quick to learn, even as new developers come on board, and the integration with GitHub feels seamless. Review collected by and hosted on G2.com.

Sometimes permissions and access can be difficult to configure, especially when setting up team members. That said, I can also see this as a positive for more complex development teams with a more mature adoption of the tool. Review collected by and hosted on G2.com.

The compare and deploy panel, showing the differences that can be selected to be deployed.

Automatic PR created to the following environment.

Connections with a source control and Jira Review collected by and hosted on G2.com.

It's not more like a dislike, but since im used to work with cherry-pick sometimes some metadata is braught along that i dont require. But i'ts more like a adaptation that i need to accomodate (: Review collected by and hosted on G2.com.

I find the metadata comparisons most useful about Gearset. When reviewing complex changes e.g. flows made by other developers I can see exactly what changes have been made.

I like how with some metadata types like fields and layouts I can choose which changes picklist values / page sections to promote and don't have to promote everything. Review collected by and hosted on G2.com.

We still haven't successfully built out CI / CD pipelines but I think that is more a reflection of the amount of work this requires anyway rather than anything related to Gearset.

Would be good if you could associate changes with user stories / work items Review collected by and hosted on G2.com.

Delta Deployments.

Specific Field Permission Deployment.

Dependency Management.

Source vs Target difference UI and ease of conflict resolution.

Full fledged CI/CD using pipelines.

Data Sets for Data Deployments.

Pre-Deployment Summary and Adjustments. Review collected by and hosted on G2.com.

Comparison load time is slower.

Wait time while cloning a package is slower.

Sometime some definite components are not visible for selection due to automatic change in Metadata filter settings.

Not able to select No Difference item to keep module package comprehensive all the time.

Customer Support

Maintenance Downtime. Review collected by and hosted on G2.com.

I really like how easy it is to move code from one environment to another. The comparison feature is especially helpful, since it makes it simple to spot the differences between environments. Review collected by and hosted on G2.com.

There’s nothing I dislike about Gearset; I’ve had a consistently positive experience with it. Review collected by and hosted on G2.com.

This tool is refreshingly simple and steers clear of the unnecessary complexity I’ve seen in many other DevOps platforms, which translates into meaningful, direct time savings for our team. Review collected by and hosted on G2.com.

I think the user interface could benefit from some organizational improvements to make the overall workflow smoother. In particular, the way the tool handles managed packages during comparisons and deployments doesn’t feel as intuitive as it could, and a clearer, more streamlined approach there would make the experience easier to navigate. Review collected by and hosted on G2.com.

Gearset simplifies the pipeline from development to production by establishing clear guidelines and best practices for the team. As a manager, it’s easy for me to review how efficiently my team is operating and to see exactly where features currently sit in the pipeline. From a SOX perspective, I can also quickly export evidence that provides proof of testing and separation of duties. Salesforce DevOps has always been a complicated process, and Gearset has made it much easier to understand and manage with confidence. Review collected by and hosted on G2.com.

It’s hard to tell when a feature is available for a quick deploy, which makes planning and timing releases more difficult than it should be. This could be resolved with a small icon to let our team know if their deployment will take 10 minutes or 2 hours. Review collected by and hosted on G2.com.

I like how well it connects to Salesforce orgs and how it can directly detect the changes that were made, so I can retrieve them easily. Review collected by and hosted on G2.com.

It’s very slow. I also don’t like how it fetches files on its own that aren’t needed. For example, if I want to send a field from an object in Salesforce, I don’t want or need it to pull and send the object metadata as well—just the field. Review collected by and hosted on G2.com.