BIC Platform Reviews (66)

Reviews

BIC Platform Reviews (66)

4.6
66 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of the BIC Platform, which simplifies the process of designing and managing business workflows. Many appreciate its ability to streamline operations and enhance collaboration across teams, making it particularly beneficial for startups. However, some users note that the pricing may be a concern for smaller businesses.

Pros & Cons

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JV
Janna v.
Mid-Market (51-1000 emp.)
"Simple Process Tool, that fits our purpose"
3.5/5
What do you like best about BIC Platform?

• Dashboard (MyBIC, starting model)

• modern user interface

• Different types of views on Processes (matrix, raci)

• standard workflows available

• Adaptable to Corporate Design Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

• Necessary "check in" (functionality) before saving

• Not user friendly to be obliged to fill in the Author manually

• Limited reporting options

• process modeling can sometimes be complex (arrangement of objects, placement of arrows/connections etc.) Review collected by and hosted on G2.com.

Response from Marc Stromberg of BIC Platform

Janna thanks so much for the positive feedback.

We are continuously working on make BIC an even better product and optimize the user experience. Therefore, we enhanced the reporting capabilities tremendously and optimized the arrangement of objects. Governance participants can be filled automatically according to dedicated criteria. And there is no need to check-in before saving. You can save anytime – without check-in.

See you in April (DACH-region) or in May (International) at our Process Day event for the latest update on BIC and on how customer achieve Process Excellence with BIC.

See how BIC Platform improved
JW
Jennifer W.
Mid-Market (51-1000 emp.)
"Mein bester Freund"
5/5
What do you like best about BIC Platform?

Simple, intuitive modeling

Good clarity

Many tools

Well-structured help page

New interface is much clearer and we look forward to when it will be fully available

Will play a central role in our company Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Currently nothing at all, as we are still in the start and training phase. However, we assume that there will be no critical negative points. Review collected by and hosted on G2.com.

Ranu B.
RB
Ranu B.
Business Process Analyst
Small-Business (50 or fewer emp.)
"Managing Processes"
4/5
What do you like best about BIC Platform?

Collaboration is one of the most significant capabilities of the tool, and with an organisation as large as ours, its beneficial to have have process of the entire organisation sitting in the one tool. The other great thing about the tool is having the approval cycle within the tool itself, makes it easy to audit and govern the process lifcycle. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Reporting functionality seems to have minimal options at the moment. Review collected by and hosted on G2.com.

Susan G.
SG
Susan G.
Enterprise (> 1000 emp.)
"Easy to use for all levels and just so comprehensive"
4.5/5
What do you like best about BIC Platform?

The ability to customise to create a look and feel for organisation

The standardisation

Really developed with the process modeller and reader in mind

Really is an end to end view Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

I'd like to see more reporting from BIC. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Professional process management for the documentation incl. continuous process improvement"
5/5
What do you like best about BIC Platform?

online tool available everywhere, without installation

modern web application

intuitive and easy to learn Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Small possibilities for improvement on the detailed level of modeling (quick adjustment of the object type). Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best BPM tool so far"
5/5
What do you like best about BIC Platform?

In my 10 years as a process manager, I have worked with various process management tools so far. None of them was as easy to use as BIC. A maximum of one day of training is necessary to master all functions of the tool. The handling is always very intuitive. What has bothered me with many other tools so far is that you only have a few options to adapt the system to your own requirements. In BIC, I can favoritize my preferred content and create personalized dashboards, which is very useful for quickly accessing my processes or documents. Otherwise, as a process manager, I don't miss any feature in BIC. Whether it's integrated publication workflows, reporting, etc., BIC has it all. Modeling is also absolutely easy and fast. Even our trainees can model with BIC. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Dashboard funciontalities could be a bit more extensive , but as GBTEC announced new features will be released this fall. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Very user-friendly"
4/5
What do you like best about BIC Platform?

The Simple UI, the integrated publishing-workflow, a lot of possibilieties to style the diagrams and objects. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

- No way to customize the emails sent by BIC (Which emails do we want and which do not; Company Style Guide).

- Only a few ways to customize the reports, we cannot create our own reports ourselves.

- No way to search for objects in large diagrams (with object name or object attribute)

- Only limited method configuration possible. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Straightforward and Intuitive"
4.5/5
What do you like best about BIC Platform?

Intuitive and relatively simple to use

Ability to link to external documents

Ability to link to other subprocesses Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

No ability to anchor arrows to swim lanes, so they don't need to be realigned every time you change swim lane size.

Unable to open subprocesses in a new window or tab so you can keep original process open Review collected by and hosted on G2.com.

Sairam M.
SM
Sairam M.
Small-Business (50 or fewer emp.)
"Easy to use at all levels"
5/5
What do you like best about BIC Platform?

Dashboards

Different Views

Approval Process

Easy access to necessary Symbols and Attributes. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Copy and paste the activity. It copies all the attributes of the activity, and when trying to edit, it edits both activities. Review collected by and hosted on G2.com.

Aayush G.
AG
Aayush G.
Enterprise (> 1000 emp.)
"User friendly BPM tool"
3.5/5
What do you like best about BIC Platform?

Search functionality, navigation and library Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Lacks reporting, always have a few bugs. Review collected by and hosted on G2.com.