BIC Platform Reviews (66)

Reviews

BIC Platform Reviews (66)

4.6
66 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of the BIC Platform, which simplifies the process of designing and managing business workflows. Many appreciate its ability to streamline operations and enhance collaboration across teams, making it particularly beneficial for startups. However, some users note that the pricing may be a concern for smaller businesses.

Pros & Cons

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Heidi G.
HG
Heidi G.
Lead Business Analyst
Enterprise (> 1000 emp.)
"Highly recommended"
5/5
What do you like best about BIC Platform?

I've been using BIC for almost 3 years now and think it's a fantastic tool with extensive functionality and is easy to use Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

The only downside is that sometimes the formatting doesn't align and has to be adjusted manually. Would be great if it could snap to grid Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you for your positive feedback about our software! We do everything we can to continually improve our software and also optimize formatting.

AS
Antje S.
Mid-Market (51-1000 emp.)
"Intuitive tool for mapping business processes"
5/5
What do you like best about BIC Platform?

The tool provides effective support for modelling business processes.

The processes can be visualised in different levels of detail.

It is intuitive to use and also suitable for beginners.

The tool can be used immediately after implementation.

If required, many supporting settings can be made.

The implementation phase is supported very professionally by the company.

I can only recommend it. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

I am missing a setting option so that the standard connection arrows are always drawn from the right = output/left = input object. Review collected by and hosted on G2.com.

Response from Timo Bewer of BIC Platform

Thank you very much for your positive feedback on our software! We are doing everything we can to continuously improve our software and look forward to being able to offer you new functions soon.

Eileen H.
EH
Eileen H.
Requirements Engineer / Business Analyst
Enterprise (> 1000 emp.)
"Up to date and user friendly Platform"
5/5
What do you like best about BIC Platform?

Usability is excellent, the tool gets continuously improved. The tool is highly integratable and offers serveral standard interfaces.

Customer support is alwas available. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

At the moment the new user interface does not cover the complete features, but this is promised to change shortly. Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you very much for your positive feedback on our software! We do everything we can to continually improve our software and also optimize the user interfaces.

Zapata H.
ZH
Zapata H.
Program Manager
Mid-Market (51-1000 emp.)
"You will look no more"
4/5
What do you like best about BIC Platform?

BIC combines the standards rigour with a user friendly and intuitive environment.

Whatever you have done in the past when you needed to document any workflow, your or your customers', you'll be able to do it easier, faster, and with useful benefits to review, edit, aprove, export and share. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

The not so cool side is that you may need to navigate a little or learn by trial-and-error.

You won't find easy access help on the go as you would wish. Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you very much for your positive feedback on our software! Of course, we also have various support services available to you as a customer. If you have any questions, please contact our support team.

See how BIC Platform improved
AH
Andreas H.
Enterprise (> 1000 emp.)
"Great solution with a pragmatic and supportive parter"
5/5
What do you like best about BIC Platform?

A user friendly solution that covers the most important functionalities and demands in the area of Business Process Management as a core (BIC Process Design). From this core you can easily branch out in a modular way to connected areas such as Worfklow Automation, Process Mining, Governance/Risk/Compliance. GBTEC as partner, from the beginning, demonstrated a high degree of expertise, understood our needs, is pragmatic and always supportive. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

None. The solution is still in the early rollout and is very much appreciated by the first users so far. Review collected by and hosted on G2.com.

AJ
Alexander J.
Internal Controls Manger
Mid-Market (51-1000 emp.)
"BIC Review 2024"
3.5/5
What do you like best about BIC Platform?

Process Design

Process Control

Process Execution Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

BIC Control does not fulfill all topics for me as a Internal Controls Manager. Review collected by and hosted on G2.com.

Moayed M.
MM
Moayed M.
Sales and Business Development Manager
Mid-Market (51-1000 emp.)
"User Freindly and easy to use system"
5/5
What do you like best about BIC Platform?

lowcode no code solution with simple interface Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

forms interface need some improvements to be more rich user interface Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you very much for your positive feedback on our software! We do everything we can to continually improve our software and also optimize the form interfaces.

See how BIC Platform improved
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"A very useful bpm solution"
4.5/5
What do you like best about BIC Platform?

Sufficient fearures, Good accessibility, continuous Updates, Quick Support, Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Some Features can be improved to meet our needs better. Mostly they are aware and working on them. Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you for your positive feedback about our software! We do everything we can to continually improve our software. We are also happy to discuss further customer requests with you at our user conferences.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Great usabilty for end users"
4/5
What do you like best about BIC Platform?

Usability for end users

Easy Administration

Visual apperance Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

High ammount of emails for publsihes and realeases that cannot be avoided

Slow implementation of new user interface Review collected by and hosted on G2.com.

Response from Marina Meinelt of BIC Platform

Thank you very much for your positive feedback on our software! We do everything we can to continually improve our software and also optimize the user interface.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"User experience"
4.5/5
What do you like best about BIC Platform?

It is a good vibrant platform for different individuals to share there experience Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Need more frequent platforms over the period of time Review collected by and hosted on G2.com.