Their WMS interface is like no other. Its super user friendly. Also, their onboarding process is easy and team is great. Review collected by and hosted on G2.com.

Only thing I do not like is some of the data they have is not able to be exported as CSV or Excel doc Review collected by and hosted on G2.com.

I think it's a very friendly UI. Everything looks sleek and is where I expect it to be. Our account manager, Courtney is the bee's knees. I'm not sure bee's have patellae, but if they do, Courtney is the equivalent. She's super responsive and helpful. Review collected by and hosted on G2.com.

The ability to backdate inventory changes would be nice. It can make month end close difficult. Review collected by and hosted on G2.com.

The chat feature is helpful and easy to use Review collected by and hosted on G2.com.

The ability to pull certain reports that can be easily pulled in other 3PL platforms Review collected by and hosted on G2.com.

They have been extremely flexible in meeting the needs of our business. Review collected by and hosted on G2.com.

There are no downsides per se, we only wish that we knew of them sooner. Review collected by and hosted on G2.com.

The system in general, is easy to navigate and get info into. Review collected by and hosted on G2.com.

Back orders visibility, pricing structure. Review collected by and hosted on G2.com.

Web Interface/portal. The ease of use of the web platform. Review collected by and hosted on G2.com.

Customer experience and communication... Review collected by and hosted on G2.com.

We had to make a decision whether we would attempt to ship our own products to customers or use a fulfillment partner. After speaking with several, we chose FlowSpace. They take the worry out of storing products safely, picking, packing, and shipping them exactly as you want. Review collected by and hosted on G2.com.

Support and follow up is good. But mostly done by e-mail. Sometimes it would be nice to just be able to pick up the phone and call someone. Review collected by and hosted on G2.com.

It started out great and quickly declined. The only pro is their software makes it somewhat easy to control. Review collected by and hosted on G2.com.

We disliked almost everything about Flowspace after being sold on a glossy version of it. The customer service is so horrible, you have to submit a ticket when you have an issue and it sometimes takes a week to resolve. They will tell you that you get a dedicated rep and that is not true, your issues and questions go into a queue where they just sit unanswered. The warehouses that they pair you with are primarily inexperienced and we were always paired with warehouses that specilized in industries like dog food or furniture when we were a luxe accessories company with a huge collection of fragile items. We moved warehouses 3 times because of problems. Had thousands of dollars of "missing" inventory at the warehouses (theft? damages?) , who knows but they don't cover the missing inventory, it's up to you to have insurance that covers their mistakes.

Wrong items went out all the time. Their prices and fees quickly change and add up, they set you up with lower fee's and quickly change them and that is okay becuase it says they can in their contract that they make you sign. I would strongly recommend avoiding this company, they are just a 3rd party middle man with the warehouses so they really do not have any pull or control over quality and the end result. Review collected by and hosted on G2.com.

Great customer service, fast responses, Review collected by and hosted on G2.com.

Nothing currently! They made so many improvements since we started using them in 2020. Review collected by and hosted on G2.com.

Seth and Jessica are awesome! We're really helpful and the entire Flowspace process is very effective. They helped us successfully execute on our first product shipment and we're really grateful to them. Review collected by and hosted on G2.com.

Nothing. They did an amazing job and always able to answer my questions 24/7 Review collected by and hosted on G2.com.