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Firm58 Reviews (8)

Reviews

Firm58 Reviews (8)

4.1
8 reviews
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Mayank S.
MS
Student
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"About firm58"
What do you like best about Firm58?

It's comprehensive handling of complex middle and back-office tasks, especially suited for financial firms. It simplifies billing, expense management, compliance, and reporting, making it easier for institutions like brokerages and exchanges to streamline these operations. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

It's high cost, starting around $5,000 per month, which may be prohibitive for smaller firms. Review collected by and hosted on G2.com.

DD
Small-Business (50 or fewer emp.)
"It presents the best experience with great organizational performances"
What do you like best about Firm58?

It has a management that aims to increase the company's profit and have a better business analysis. Reports can be customized according to the company's needs in real time. The support is excellent and offers a quick resolution of doubts. The virtual office can be used by remote teams and can work from anywhere. It presents an intelligent market with a management system that optimizes great results. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

I have nothing to talk about negative about the product, it is simply agile and safe. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"More than a Billing System, plus Excellent Customer Service"
What do you like best about Firm58?

This is so much more than a Billing System. As a product manager, I use this to system to get a complete view on the business. It completely aggregates all my volume information, cost information, and revenue detail in an easily, viewable format. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

Firm58 nomenclature can take a little bit to get used to, but once I understood it, I understood it. However, I don't know how they would do it differently because there needs to be uniformity for them to manage and troubleshoot problems. This is a very small dislike. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Good product for a niche space and great customer service"
What do you like best about Firm58?

Firm58's customer service is excellent. The user interface is clean and fairly intuitive with plenty of functionality. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

As with any product tailored to meet the needs of a larger customer base, there are always touch points where any user/administrator would like to see some minor changes, but overall, the product is a good one. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Good results - customer service has improved"
What do you like best about Firm58?

When the system is working well it works seamlessly and is a relative pleasure to use.

Firm 58 serves our purposes here in terms of the segregating and collecting of accounting and trading data. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

When the system does not work it can tend to be a problem that takes a while to resolve.

We usually have no to little visibility on what the problem is and how long it will take to resolve.

Currently, there is no differentiation between equities and fixed income in the security description - that needs to be resolved. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Firm58 site is a great portal to use to gain access to daily and monthly files."
What do you like best about Firm58?

The site is very easy to navigate around and constant customer support is available with prompt responses. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

The site can be a bit slow depending on how large the files are. Review collected by and hosted on G2.com.

Verified User in Capital Markets
AC
Small-Business (50 or fewer emp.)
"This product handles all our billing needs"
What do you like best about Firm58?

Firm58 has been successful in it's attempts to provide billing service. All our needs and adjustments are met and completed by them with little work done on our end. Review collected by and hosted on G2.com.

What do you dislike about Firm58?

Response times vary depending on the severity of the issue. I do believe that some parts of the user interface could use some cleaning up and simplifying. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"VP Operations - JMP Securities"
What do you like best about Firm58?

Daily automated reports being sent to group email Review collected by and hosted on G2.com.

What do you dislike about Firm58?

Firm58 offers little/ incorrect differentiation between equity and fixed income products and are often incorrect Review collected by and hosted on G2.com.

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