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fileAI Reviews & Product Details

fileAI is a horizontal intelligent document processing platform that converts unstructured files into clean, verified data for straight-through workflow and agentic AI automation. fileAI is enterprise-grade intelligent document processing (IDP) and workflow automation software designed for finance, insurance, logistics, and operations teams. The product ingests any file (e.g. PDFs, images, emails, and spreadsheets), then extracts, enriches, and posts structured information into ERPs, decision engines, or LLM pipelines—eliminating repetitive data preparation work while improving accuracy. Key capabilities - Single-call pipeline that pairs proprietary multimodal AI OCR, zero-shot AI schema logic, cross-file enrichment, and independent verification to return deterministic data - Three delivery modes: browser UI for business users, pay-as-you-go API for developers, and MCP for AI teams. - Pre-trained AI schemas that recognize any file type (such as invoices, bills of lading, insurance claims, trade documents, and more)—no template maintenance required - SOC2 Type II, ISO27001, GDPR, and HIPAA compliance with data-in-place processing and field-level audit trails - Support for more than 200 languages and all business file formats, including scans and spreadsheets Customer benefits - Reduce document turnaround times by up to 82% and achieve payback within the first year - Lower risk through cited, field-level accuracy scores and deterministic outputs that downstream systems can trust - Accelerate agentic AI initiatives by supplying clean, verified data to RAG, orchestration agents, and analytics dashboards Key industries that benefit from fileAI include Insurance, Financial Services, Legal, Supply Chain and Manufacturing, and BPOs. Whether teams prefer no-code interfaces or full API embedding, fileAI delivers a single, proven platform that scales from pilot projects to millions of files with consistent reliability.

Seller

fileAI

Languages Supported

English

Product Description

fileAI sits on top of your business systems, connects them with your accounting tool, and automates existing workflows. You don’t have to change a thing.

Overview by

Charmaine Liew

Pricing

Pricing provided by fileAI.

Self-serve

Starting at $0.00

Enterprise

View More Pricing Information

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fileAI Integrations

(9)

Integration information sourced from real user reviews.

fileAI Media

Transform raw, unstructured files into clean, contextual, and validated data, ready for LLM pipelines, AI agents, and downstream automation.

fileAI Demo - Built for business users and devs

Process files with our intuitive no-code UI, or call the same power via API or MCP.

fileAI Demo - Data you can instantly trust

Our zero-shot AI schemas auto-classify, extract, enrich, and validate your files with no hallucinations. Fully configurable with natural language prompting and intuitive UI.

Our custom vision-language stack tops leading LLMs on structure, handwriting and multilingual accuracy, returning audit-ready output in a single pass.

fileAI Reviews (16)

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Simphoni T.

Manager

Small-Business (50 or fewer emp.)

3/3/2025

"The best tool to help with voluminous data entry"

4.5/5

What do you like best about fileAI?

The accuracy of capturing data from pdf file. It can even recognise handwritten notes. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

It is pricey and sometimes processing time can be slow. Setting needs to be done before uploading the data to Xero and this is also time consuming to do - I hope this step can be simplified. Review collected by and hosted on G2.com.

What problems is fileAI solving and how is that benefiting you?

In accounting industry, you often have to deal with huge volume of transactions - hundreds and even thousands of invoices to be recorded. In the past, this is done manually by our employees which is very time consuming and also more prone to human errors being made. fileAI helps to increase our efficiency and eliminate human errors. With the time saved, our employees can now focus on more complex job instead of mindlessly doing data entry. Review collected by and hosted on G2.com.

Kumara V.

Head of People & Culture

Mid-Market (51-1000 emp.)

6/22/2025

"File.Ai - Productivity, Efficiency and Accuracy"

5/5

What do you like best about fileAI?

fileAI gets information from one place to another seamlessly. They do more than that, it has logic controls and parameters to help you validate the exports. I've been working with them since 2023 on various subjects, and they have delivered their best. Customer Service is top-tier, they assist, troubleshoot, and demonstrate wherever possible. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

All good on the test phase to see how fast we get things moving forward. Review collected by and hosted on G2.com.

Samuel C.

Founder & CEO

Small-Business (50 or fewer emp.)

11/11/2024

"fileAI has helped me automate my finance processes - incredibly helpful!"

4.5/5

What do you like best about fileAI?

fileAI has been super helpful in easing the pain of my accounting processes. I am a solo-preneur and before using fileAI I spent way too much time on random accounting processes like reconciliation. fileAI has reduced the time I spend there dramatically. The customer support has also been a really positive experience. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

I think there could be more educational resources around how to get the most out of the platform. There seem to constantly be new features being released, so I'm sure I'm not making the most out of all the capabilities. Review collected by and hosted on G2.com.

What problems is fileAI solving and how is that benefiting you?

fileAI has made handling documents and pulling data way easier. Before, we were stuck doing a lot of manual data entry, which was super time-consuming and a bit of a pain. Now, with fileAI, we can upload a bunch of files, and it pulls out the info we need pretty accurately, saving us a ton of time. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

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Thank you for your feedback, Samuel! We’re thrilled to hear fileAI has saved you time and improved your accounting processes. We appreciate your suggestion for more educational resources and will work on providing more support to help you fully utilize all the features. Stay tuned!

Kanchana K.

Digital Product Manager

Mid-Market (51-1000 emp.)

11/27/2024

"FileAI has been an incredible partner to help us achieve end to end AP automation"

5/5

What do you like best about fileAI?

Its customisable & can be modified to suit your business needs which help you in achieve true end to end automation with least exceptions. Its easy to use UI is primed for self serve capabilities which help you scale your processes rapidly. The integration process was extremely smooth, with fast integration and exceptional aftercare and support. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

Since the product has been evolving so quickly (for the better) would be great to have a directory (training material) of all features released within the platform so that the teams can take advantage of those features quickly Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

We're thrilled that FileAI’s customization, ease of use, and seamless integration have empowered your business with true end-to-end automation and rapid scaling. We appreciate your suggestion about having a feature directory or training materials— we’ll work towards making it easier for teams to leverage new updates. Thanks for choosing FileAI, and we’re here to support your continued success!

Monja v.

Director

Small-Business (50 or fewer emp.)

11/12/2024

"Time saver for bill with numerous line items"

3.5/5

What do you like best about fileAI?

Processing of bills with all the relevant line items. It save alot of time, and once the rule is setup it can automatically post to Xero. The Customer support team is great. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

There is some glitches still in the system sometimes the processing is stuck and then one need to contact support to get it resolved. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you for your feedback! We’re glad fileAI is saving you time with multi-line invoices and Xero integration. We apologize for the occasional glitches and appreciate your patience as we work on improvements. Your input is invaluable to us.

Edna L.

Accounts Manager

Mid-Market (51-1000 emp.)

11/12/2024

"Time saving"

4.5/5

What do you like best about fileAI?

Reduces manual keying of invoices which allows the finance team to focus on more critical tasks Review collected by and hosted on G2.com.

What do you dislike about fileAI?

There are times whereby the system is not stable (i.e. invoices are not processed as expected) which requires constant monitoring and fixing. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you for your feedback! We’re glad fileAI is helping reduce manual work for your team. Sorry to hear about the stability issues—you can count on us to keep improving that aspect. We appreciate your insights!

Ryan Tan E.

Account Associate

Small-Business (50 or fewer emp.)

11/3/2024

"It cuts down my workload by a great margin"

5/5

What do you like best about fileAI?

It is used by my company since the start. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

I dislike the failed exports, such as detecting the wrong input values, etc. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you for sharing your experience with fileAI. We're thrilled to hear that it has helped reduce your workload significantly. We apologize for any inconvenience caused by failed exports and detecting wrong input values. Our team is constantly working to improve the accuracy and efficiency of our system. If you encounter any issues in the future, please don't hesitate to reach out to our support team. We appreciate your feedback and are grateful for your continued support.

Siew Leng S.

Manager

Small-Business (50 or fewer emp.)

9/24/2024

"Improved work efficiency for recordings of routine bills"

4.5/5

What do you like best about fileAI?

After setting up the export rules in Bluesheets, we've been able to automate the full recording of bills into Xero by just forwarding the emailed bills or uploading the bills to Bluesheets. These definitely save at least 60% of work time, improving our efficiency. At times of hiccups, the chat button allows us to quickly highlight the issues and the support team shows dedication in resolving the issues. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

The export rules cannot be imported or exported, making it tougher to amend if there are already a lot of rules set-up. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you for your feedback! We’re glad fileAI is improving your efficiency and saving you time. We understand the concern about export rules and are working on improving that feature. We appreciate your insights and your support of our team!

Verified User in Food Production

Small-Business (50 or fewer emp.)

11/14/2024

"fileAI is the best invoice processing tool"

5/5

What do you like best about fileAI?

Really easy to use and unlike other options we'd tried, it was able to cope with some of our more complicated invoices. This saves us so much time. The support team are great. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

Setting up new rules for suppliers can be time consuming, but once it's done once it's done. We do sometimes need to ask the support team to re-process documents. Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you for your feedback! We're so glad to hear that fileAI is saving you time, especially with complex invoices. We understand that setting up supplier rules can take some time, but we're happy to know the process has been worth it. If you ever need further assistance, our support team is always here to help. Thanks again for sharing your experience!

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

2/25/2025

"AI at its best"

4/5

What do you like best about fileAI?

Reduces human error and integrates with our accounting platform. Review collected by and hosted on G2.com.

What do you dislike about fileAI?

Manual adding of credits when it runs out Review collected by and hosted on G2.com.

Response from Smitha Saravanan of fileAI

edit

Thank you so much for your support! We're always growing, and your feedback is incredibly valuable to us. We're actively working on making the process of topping up credits more self-serve for your convenience. Once again, we truly appreciate your review and look forward to continuing to improve!