Very personalized service. Willing to work with you on the needs for your company.

Reports can be slow to download at times.

Filling in areas where we are under staffed in the field. Ability to scale the business quickly and meet the demands of our customers.

wide variety of field technicians with skill sets/knowledge areas to choose from

difficult to go by ratings, since some do not honestly rate techs or techs will bother you if you rate them lower.

When you need a 'Johnny on the spot". High success rate for solving end user client issues for us a company.

Auto dispatch rules and Templates + mass work order creation

Difficulty in getting some work orders assigned in tech deserts/ When techs have issues with uploading deliverables out in the field

A great starting point for finding technicians and field staff to meet your needs, and if you have more specialized work or requests, Field Nation is willing and able to work with you to find solutions.

Finding providers with auto dispatch rules

The ability to find technicians almost anywhere across the country. In most cases, having the ability to select from multiple Pros. Far above and beyond other platforms I've used

Technicians that try to lie about their experience and are not held accountable for it. If a tech requests a service call and we assign it to them, they should know what they are doing. If we have to tell them to leave because they are not qualified, we still have to pay them. They should be penalized somehow for it. It wastes our time, and the customer's time.

Be careful of "pros" that are not qualified to do the job posted.

Recruitment. I'm finding that the recruitment team is very helpful and understands our needs. Yes, it helps finding techs which makes my job easier. I believe it has.

The information about the provider's skills and their ratings

I cannot think of anything I disliked while using it

Finding skilled technicians that want to do the work

Ease of getting resources, quick availability, and skills

Billing setup! Should be more straight forward for pre-funding our account.

We use Field Nation for resources in locations that we don't already have resources in or for project that require short term resources when we are not available.

I mainly use this from an AP perspective, but it is super easy to use and the technicians are great. I love how the website works!

Sometimes we have to put the technician costs to a job and by the time we get the final cost the job (if a T&M might be closed).

Currently, I would have no recommendations. The website is very easy to use and I have had nothing but smooth sailing!

We do work in a lot of different states and the technicians working all over are so great to work with through the website. We also love how we get a grade from Field Nation as well. We have always had an A grade. It is extremely easy to add funds.

I like that the website is very well organised and easy to use. It gives you various ways to search for technicians based on locations, ratings, or if already used in the past. It is also easy to create service requests and the website itself is well constructed.

The one thing I would change is to have the opportunity to set up and automated emailing system whenever someone responds to a request or message to you. This way you do not have to check the website itself every so often to see if there is an update.

We have booked technicians to go to our clients sites to fix hardware issues or troubleshooting. We have found many very competent, and easy going people to assist us at fair deals and able to respond to us quickly.

I love how easy it is to use this app to find technicians and work assignments that are aligned with my experience. Employers can track the progress of my work and I can use the app to communicate with my employers.

I dislike that sometimes there are so many assignments posted that I am constantly getting notifications, but I understand there is a way to turn off the flood of emails.

Give this a try and grow your business

Because of Field Nation, I was able to accept assignments in multiple states because I knew Field Nation had techs working those areas.

We are able to use Field Nation to act as out IT hands at our remote site. This allows us to provide quick, professional help to our users.

When needing to do a larger more complex issue, there is no ability to filter out people that do not meet certain technical requirements.

Expanding our IT team. This allows us to get the best results as we havee mayn locations and keeping IT staff near by for onsite work is just not possible. Filed Nation helps us reolve that.